University Hospitals Sussex NHS Foundation Trust (279)

Radiology Receptionist / Clerical Officer

The closing date is 29 July 2025

Job summary

We are looking Clerical officers to join our reception teams supporting our patient flow through the Radiology department in St Richard's Hospital.

You will need to be friendly, well-organised, motivated and work to a high degree of accuracy.

The role will involve reception duties, organising sessions, and general support to the administration team.

Candidates will need to be flexible in their approach to work as well as in their support of colleagues within the service demands.

The successful post holder should have a proactive and friendly attitude and be able to demonstrate administrative experience and be able to meet the main duties of the role as identified in the job description. We are a busy department, which requires excellent team working and flexibility.

Main duties of the job

  • Reception duties including answering the telephone and face-to-face patient contact
  • Supporting patient and Clinical enquiries
  • Emailing and posting of patient letters / reports
  • Arranging patient sessions as required
  • Taking post to post room
  • Inputting data to allow accurate recording of statistics
  • Undertake booking patients if required by the Service

About us

At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.

We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs. This can be seen in ourWellbeing Programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves.

As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.

We look forward to receiving your application and the start of your journey with UHSussex

Candidate information pack - University Hospitals Sussex NHS Foundation Trust

Details

Date posted

15 July 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year Per annum pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

279-7193849-JUL25

Job locations

St Richard's Hospital

Spitalfield Lane

Chichester

PO19 6SE


Job description

Job responsibilities

You must be able to work under your own initiative, possess excellent organisational skills and be experienced in dealing with confidential information.

It would be desirable for the candidate to have experience within the NHS, although full training will be given.

Please review the job description for full details.

Job description

Job responsibilities

You must be able to work under your own initiative, possess excellent organisational skills and be experienced in dealing with confidential information.

It would be desirable for the candidate to have experience within the NHS, although full training will be given.

Please review the job description for full details.

Person Specification

Qualifications

Essential

  • Good general education to GSCE

Knowledge, Training and Experience

Essential

  • Good computer skills including word and excel
  • Previous related work experience preferably in an office environment

Desirable

  • Previous experience in the NHS or in a related field
  • Previous experience answering the telephone
  • Previous reception experience

Communication and Relationship Skills

Essential

  • Good written and verbal communication skills
  • Good interpersonal skills - well developed levels of patience, and excellent listening skills
  • Flexible attitude to work rotation

Desirable

  • Public facing role experience

Equality, Diversity, and Inclusion

Essential

  • Evidence of having championed diversity in previous roles
  • Evidence of having undertaken own development to improve understanding of equalities issues
Person Specification

Qualifications

Essential

  • Good general education to GSCE

Knowledge, Training and Experience

Essential

  • Good computer skills including word and excel
  • Previous related work experience preferably in an office environment

Desirable

  • Previous experience in the NHS or in a related field
  • Previous experience answering the telephone
  • Previous reception experience

Communication and Relationship Skills

Essential

  • Good written and verbal communication skills
  • Good interpersonal skills - well developed levels of patience, and excellent listening skills
  • Flexible attitude to work rotation

Desirable

  • Public facing role experience

Equality, Diversity, and Inclusion

Essential

  • Evidence of having championed diversity in previous roles
  • Evidence of having undertaken own development to improve understanding of equalities issues

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Sussex NHS Foundation Trust (279)

Address

St Richard's Hospital

Spitalfield Lane

Chichester

PO19 6SE


Employer's website

https://www.uhsussex.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

University Hospitals Sussex NHS Foundation Trust (279)

Address

St Richard's Hospital

Spitalfield Lane

Chichester

PO19 6SE


Employer's website

https://www.uhsussex.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Radiology Admin Team Lead - SRH

Lisa Pitman

lisa.pitman@nhs.net

01243788122

Details

Date posted

15 July 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year Per annum pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

279-7193849-JUL25

Job locations

St Richard's Hospital

Spitalfield Lane

Chichester

PO19 6SE


Supporting documents

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