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University Hospitals Sussex NHS Foundation Trust (279)

Radiology Booking Officer

The closing date is 29 June 2025

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Job summary

We have a great opportunity to join our Radiology Department in St Richards Hospital.

The position is to help with the booking of our patients for their scan/imaging.

We have a great team and are looking to add to it.

Main duties of the job

To support the Radiology Department in booking our patients for their appropriate scans/images.

The successful candidate must possess excellent communication skills and be IT competent.

Duties include making and receiving of telephone calls, data entry and general clerical duties with the main focus of ensuring all waiting lists are filled.

About us

At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.

We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs. This can be seen in ourWellbeing Programmefor staff which is extensive and designed to support you when you need it - because we know that to look after others we must first look after ourselves.

As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.

We look forward to receiving your application and the start of your journey with UHSussex

Candidate information pack - University Hospitals Sussex NHS Foundation Trust

Date posted

13 June 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year Per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

279-7194654-JUN25

Job locations

St Richards Hospital

Spitalfiled Lane

Chichester

PO19 6SE

Job description

Job responsibilities

Working closely with Trust staff at all levels
Work as part of a team
Ability to deal with queries sensitively from Trust staff and the general public
Communicate with patients in a sensitive, confidential, and tactful manner
Ability to plan workload and prioritise for the day

Job description

Job responsibilities

Working closely with Trust staff at all levels
Work as part of a team
Ability to deal with queries sensitively from Trust staff and the general public
Communicate with patients in a sensitive, confidential, and tactful manner
Ability to plan workload and prioritise for the day

Person Specification

**

Essential

Previous clerical experience
Good communication skills
Ability to organise and prioritise workload
Good keyboard skills
Good level of education to include English and Mathematics

Desirable

Experience of working in a caring situation
Demonstrate how to deal with difficult situations
Experience of booking appointments
Knowledge of the Trust Patient First and Value and Behaviours Programme

Equality, Diversity & Inclusion

Essential

Evidence of having championed diversity in previous roles (as appropriate to role).
Evidence of having undertaken own development to improve understanding of equalities issues.

Person Specification

**

Essential

Previous clerical experience
Good communication skills
Ability to organise and prioritise workload
Good keyboard skills
Good level of education to include English and Mathematics

Desirable

Experience of working in a caring situation
Demonstrate how to deal with difficult situations
Experience of booking appointments
Knowledge of the Trust Patient First and Value and Behaviours Programme

Equality, Diversity & Inclusion

Essential

Evidence of having championed diversity in previous roles (as appropriate to role).
Evidence of having undertaken own development to improve understanding of equalities issues.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Sussex NHS Foundation Trust (279)

Address

St Richards Hospital

Spitalfiled Lane

Chichester

PO19 6SE

Employer's website

https://www.uhsussex.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

University Hospitals Sussex NHS Foundation Trust (279)

Address

St Richards Hospital

Spitalfiled Lane

Chichester

PO19 6SE

Employer's website

https://www.uhsussex.nhs.uk/ (Opens in a new tab)