Job summary
The post holder will be working directly with Projects and Programmes team within IT and the wider trust capital team to deliver the trusts large capital plan alongside general day to day moves and changes
Acting as the lead engineer for networks on new projects and moves and working in agreement with standards set out by the Technical Lead - network and security
Main duties of the job
Working as part of the wider networks team, the post-holder will provide comprehensive technical expertise and support to maintain and expand the Trust's IT network infrastructure. Responsible for all Trust network services including Local, Wider Area networks and wireless and remote working services
The post holder with have a good breadth and depth of IT knowledge gained through experience as they will be required to be able to work without supervision and will need to understand the complexity of the overall IT infrastructure within their location(s).
Out of hours support is provided by the department and active participation in this may be a requirement of the post.
About us
At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.
We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs. This can be seen in ourWellbeing Programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
We look forward to receiving your application and the start of your journey with UHSussex.
Candidate Information Pack: https://www.uhsussex.nhs.uk/resources/candidate-information-pack/
Job description
Job responsibilities
Main Duties and Responsibilities
Operational
Act as a lead engineer on the build, configuration, documentation and integration of new IT network service components as part of the Trusts on going technology expansion alongside the capital programme
Management of Installation of new structured cabling including WAN and Distribution connections alongside client side, BMS, IOT and WAP connections
Providing quotations of networking components to project team
Installation and configuration of new networking components
Maintaining technical standards for network services.
Planning, recommending and implementing changes to infrastructure services to improve capacity and performance and address potential risks
Operational response of escalated Network issues
Monitoring of reporting and proactive response to network errors and performance issues
Provide and maintain evidence to support information security reviews and best practice including the information governance toolkit and the ISO27001 Information Security Management System
Communication
Required to explain complex IT issues to non-IT staff ensuring that understanding is gained. May be required to run training or lead presentations for non IM&T staff again ensuring that understanding is gained.
To advise customer representatives and service users of issues relating to the IT service needed to meet their specific IT needs.
Communicate effectively with all customer personnel and service users in a positive and helpful manner
Liaise appropriately with external product suppliers and contractors, and with other NHS and Social Care organisations, departments and divisions to ensure that customer needs are met and that technological solutions are appropriately matched to current and planned network plans and IT strategies.
Act as a role model by demonstrating excellent communication and listening skills to staff and customers/patients.
Ensure that confidentiality is maintained at all times and that staff adhere to the Data Protection Act, Freedom of Information Act and the Caldicott Principles.
Service Delivery and Improvement
- To identify areas requiring service improvements where required.
- Identify areas for improvement in systems, processes and procedures that will improve the service, seeking agreement and taking issues forward with appropriate support. Implement an action plan and ensure that any decisions regarding changed methods are communicated to the team.
Job description
Job responsibilities
Main Duties and Responsibilities
Operational
Act as a lead engineer on the build, configuration, documentation and integration of new IT network service components as part of the Trusts on going technology expansion alongside the capital programme
Management of Installation of new structured cabling including WAN and Distribution connections alongside client side, BMS, IOT and WAP connections
Providing quotations of networking components to project team
Installation and configuration of new networking components
Maintaining technical standards for network services.
Planning, recommending and implementing changes to infrastructure services to improve capacity and performance and address potential risks
Operational response of escalated Network issues
Monitoring of reporting and proactive response to network errors and performance issues
Provide and maintain evidence to support information security reviews and best practice including the information governance toolkit and the ISO27001 Information Security Management System
Communication
Required to explain complex IT issues to non-IT staff ensuring that understanding is gained. May be required to run training or lead presentations for non IM&T staff again ensuring that understanding is gained.
To advise customer representatives and service users of issues relating to the IT service needed to meet their specific IT needs.
Communicate effectively with all customer personnel and service users in a positive and helpful manner
Liaise appropriately with external product suppliers and contractors, and with other NHS and Social Care organisations, departments and divisions to ensure that customer needs are met and that technological solutions are appropriately matched to current and planned network plans and IT strategies.
Act as a role model by demonstrating excellent communication and listening skills to staff and customers/patients.
Ensure that confidentiality is maintained at all times and that staff adhere to the Data Protection Act, Freedom of Information Act and the Caldicott Principles.
Service Delivery and Improvement
- To identify areas requiring service improvements where required.
- Identify areas for improvement in systems, processes and procedures that will improve the service, seeking agreement and taking issues forward with appropriate support. Implement an action plan and ensure that any decisions regarding changed methods are communicated to the team.
Person Specification
Skills
Essential
- Degree level or equivalent knowledge gained through experience In depth specialist knowledge of IM&T procedures acquired through degree or equivalent level plus knowledge, experience & expertise in IM&T management & staff management NVQ or HNC in Business Administration (D)
- Experience of managing support services for complex enterprise Network environment
- Experience of Juniper network equipment
- Experience of Enterprise level wireless network technology
- Experience of Enterprise level network security
Desirable
- Knowledge of ISO 27001 (D) Knowledge of the ITIL service management frame work
- Knowledge of Project Management practices
Equality, Diversity, and Inclusion
Essential
- Evidence of having championed diversity in previous roles
- Evidence of having undertaken own development to improve understanding of equalities issues
Person Specification
Skills
Essential
- Degree level or equivalent knowledge gained through experience In depth specialist knowledge of IM&T procedures acquired through degree or equivalent level plus knowledge, experience & expertise in IM&T management & staff management NVQ or HNC in Business Administration (D)
- Experience of managing support services for complex enterprise Network environment
- Experience of Juniper network equipment
- Experience of Enterprise level wireless network technology
- Experience of Enterprise level network security
Desirable
- Knowledge of ISO 27001 (D) Knowledge of the ITIL service management frame work
- Knowledge of Project Management practices
Equality, Diversity, and Inclusion
Essential
- Evidence of having championed diversity in previous roles
- Evidence of having undertaken own development to improve understanding of equalities issues
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
