Job summary
The Deputy Housekeeping Manager is responsible for working with the Housekeeping management team to ensure the highest standard of cleanliness are maintained as well as deputising for the Housekeeping Manager when required.
As Deputy Housekeeping Manager, the post holder will be encouraged to voice their ideas to enhance and / or improve processes and procedures that could bring efficiencies to the in-house cleaning services.
The post holder is responsible for working with the Housekeeping Manager to ensure all aspects of the cleaning service are compliant with statutory requirements; working closely with the other facilities staff and managers to achieve standardisation of Housekeeping working practices, protocols and procedures.
The post holder will be responsible for the on-going operational organisation and service delivery of a range of Soft FM services focusing on Housekeeping & Environmental Cleanliness across the BSUH sites.
Ensuring a quality Soft FM service is delivered to all departments within the hospital and that standards are in line with agreed specifications and Service Level Agreements.
The post holder will need to be fully aware of the Trust's Values and Behaviours and Patient First initiatives and act accordingly.
Main duties of the job
Main Duties and Responsibilities
To actively assist the Housekeeping Manager in the delivery and monitoring of Housekeeping and Cleaning services.
To ensure standards are delivered through the effective management of resources, sound financial practice and the correct processes of governance and risk management.
To deliver and maintain the highest standards against all legislative and best practice requirements such as PLACE (Patient Led Assessments of the Care Environment) scores, the National Standards of Cleanliness for the NHS, CQC, etc.
Contribute to service development, delivery and business planning with the Soft FM Services Senior Management Team.
Identify and contribute to cost improvement (CIP) processes for the services and the wider benefit of the Trust.
Responsible for and to carry out risk assessments throughout the services.
To assist in the operation of the performance monitoring systems to ensure the highest possible standards are maintained at all times across the range of services.
Refer to the Job Description and Personal Specification for more details
About us
At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.
We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs. This can be seen in ourWellbeing Programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
We look forward to receiving your application and the start of your journey with UHSussex.
Candidate Information Pack: https://www.uhsussex.nhs.uk/resources/candidate-information-pack/
Job description
Job responsibilities
To manage Senior Duty Managers and Duty Managers within designated area whilst on duty.
To manage staff and all other resources associated with the services within allocated revenue budgets.
To regularly review the performance and effectiveness of each Senior Duty Manager, Duty Manager, coaching and retraining individuals where necessary in order to maintain the quality of Soft FM services in line with the National Standards of Cleanliness in the NHS and the Trust Housekeeping operational procedures.
To cover for/represent Soft FM Senior Managers at meetings as required.
Responsible for the performance management of the housekeeping services and meeting the set KPIs and service level agreements.
Ensure that all additional works are funded by departments and recharged accordingly per month.
Ensure that site establishments are appropriately resourced to fulfil the needs of the service in delivering quality, timely and safe services and forward plan for periods of business continuity to ensure bank/ad hoc workers are available.
Responsible for management of ad hoc projects as required.
Maintain good understanding of available new technologies and techniques relevant to the service.
Refer to Job Description and Personal Specification for more details
Job description
Job responsibilities
To manage Senior Duty Managers and Duty Managers within designated area whilst on duty.
To manage staff and all other resources associated with the services within allocated revenue budgets.
To regularly review the performance and effectiveness of each Senior Duty Manager, Duty Manager, coaching and retraining individuals where necessary in order to maintain the quality of Soft FM services in line with the National Standards of Cleanliness in the NHS and the Trust Housekeeping operational procedures.
To cover for/represent Soft FM Senior Managers at meetings as required.
Responsible for the performance management of the housekeeping services and meeting the set KPIs and service level agreements.
Ensure that all additional works are funded by departments and recharged accordingly per month.
Ensure that site establishments are appropriately resourced to fulfil the needs of the service in delivering quality, timely and safe services and forward plan for periods of business continuity to ensure bank/ad hoc workers are available.
Responsible for management of ad hoc projects as required.
Maintain good understanding of available new technologies and techniques relevant to the service.
Refer to Job Description and Personal Specification for more details
Person Specification
Qualifications
Essential
- Management and Leadership Qualification
- ISOH Qualifications
- Ability to plan, prioritise, implement, and meet targets in a complex and pressured environment, whilst producing accurate work with minimum support
Skills
Essential
- Excellent communication skills with the ability to receive and provide sensitive, contentious, and complex information to a wide range of audiences
Desirable
- Analytical and problem-solving skills in dealing with complex information and data. Ability to negotiate and to challenge and overcome significant barriers. Report writing / business case preparation skills
- Ability to plan, prioritise, implement, and meet targets in a complex and pressured environment, whilst producing accurate work with minimum support
Skills and ED&I
Essential
- Evidence of having undertaken own development to improve understanding of equalities issues
- Evidence of having championed diversity in previous roles (as appropriate to role).
Person Specification
Qualifications
Essential
- Management and Leadership Qualification
- ISOH Qualifications
- Ability to plan, prioritise, implement, and meet targets in a complex and pressured environment, whilst producing accurate work with minimum support
Skills
Essential
- Excellent communication skills with the ability to receive and provide sensitive, contentious, and complex information to a wide range of audiences
Desirable
- Analytical and problem-solving skills in dealing with complex information and data. Ability to negotiate and to challenge and overcome significant barriers. Report writing / business case preparation skills
- Ability to plan, prioritise, implement, and meet targets in a complex and pressured environment, whilst producing accurate work with minimum support
Skills and ED&I
Essential
- Evidence of having undertaken own development to improve understanding of equalities issues
- Evidence of having championed diversity in previous roles (as appropriate to role).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
