Job summary
An exciting opportunity has arisen to join our team on the Children and Young Person's Day Unit (CYPDU) located on Bluefin Children's Ward working as an Paediatric Ambulatory Care Assistant.
CYPDU is an assessment unit which treats babies, children and young people from birth up to 18 years of age, its currently open Monday to Friday but this has the potential to change to meet the needs of the service . The work is varied and can be fast paced, with no two days the same.
Main duties of the job
The successful applicant will join the team in CYPDU carrying out assigned tasks as part of the clinical team. Your work will involve you supporting registered nurses, this will include undertaking administrative tasks and clinical care. You will be expected to undertake some aspects of care provision without direct supervision.
You will be provided with a competency framework to work towards and will be given appropriate support and training in order to complete this from both our ward and practice development team.
The successful applicant will be able to demonstrate excellent team working, time management and IT skills. You will also need to work well under pressure.
Excellent communication skills are essential, as is previous experience of working with babies, child and young people.
For further information, please see the Job Description and Person Specification.
About us
At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.
We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop.
We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.We look forward to receiving your application and the start of your journey with UHSussex.
Candidate Information Pack: https://www.uhsussex.nhs.uk/resources/candidate-information-pack/
Job description
Job responsibilities
Main duties by factor:
Communications and Relationship skills
- Actively involved in the smooth running of the Children and Young Persons Day Unit under the direction and supervision of qualified nursing staff.
- Work as part of a team ensuring effective communication with all health care professionals within the clinical team and across all disciplines.
- Ensure telephone enquiries are managed sensitively and appropriate action initiated.
- Provide excellent customer care skills to ensure patients come first.
Analytical and Judgemental skills
- Ensure that best practice care is delivered.
Planning and Organisational skills
- Provide support for the nursing, clerical and medical staff by admitting and discharging patients on the careflow system, booking appointments, tracing notes, filing reports, preparingpatient case notes and photocopying
Patient/ Client Care
- To ensure children and their families receive high quality clinical care and a positive patient experience, having regard for their customs, religious beliefs and doctrines.
- Recognise and avoid situations that may be detrimental to the health and well being of the individuals.
- To act as an advocate for patients within the department, to ensure a patient orientatedapproach to the delivery of care and to meet standards within the NHS Plan and other relevant guidelines.
- Provides support and assistance to professionals in the implementation of plans of care for individual patients.
- Participating in meeting the needs of the child and their family and the needs of the service in accordance with agreed standards
Policy and Service Development Implementation
- Working with the manager/nursing team/medical team in maintaining and collecting data for essential bench marking purposes.
- Be aware of and work in accordance with the policies, procedures and philosophy of the
- Be competent in contacting social worker/health visitor when concern is raised about non-attendance as appropriate.
- Be aware of the Trusts Safeguarding procedures, reporting any concerns to a senior member of the team.
Financial and Physical Development (inc. equipment, stock etc)
- Keep patient areas pleasant, clean, safe and tidy.
- Ensure that CYPDU has appropriate equipment available for the smooth running of the service. Collect, clear and clean equipment as required.
- Keep storage areas in good order.
- Organise repair and maintenance of equipment within CYPDU as required.
- Assisting with the maintenance of supplies and stock levels, liaising with the relevant
Human Resources (Inc. developing and delivering training)
- Involved with the induction, supervision and training of Band 2 HCAs, volunteers, student nurses and medical students.
- To act as a role model for your peers
- To provide support to junior colleagues
Information Resources
- Document written evidence of care
- Be aware of Information Governance and maintain the confidentiality of information about patients, staff and other health care professionals.
- Assist both the medical and nursing teams with audits and collecting relevant details.
- Complete Datix as appropriate
Professional (not included in any of the above factors)
Staff are expected to demonstrate appropriate behaviours and attitudes that contribute to an
organisational culture where patients are at the heart of everything we do. This means being:
- Kind
- Friendly
- Respectful
- Professional
- A Team
For further information, please see the Job Description and Person Specification.
Job description
Job responsibilities
Main duties by factor:
Communications and Relationship skills
- Actively involved in the smooth running of the Children and Young Persons Day Unit under the direction and supervision of qualified nursing staff.
- Work as part of a team ensuring effective communication with all health care professionals within the clinical team and across all disciplines.
- Ensure telephone enquiries are managed sensitively and appropriate action initiated.
- Provide excellent customer care skills to ensure patients come first.
Analytical and Judgemental skills
- Ensure that best practice care is delivered.
Planning and Organisational skills
- Provide support for the nursing, clerical and medical staff by admitting and discharging patients on the careflow system, booking appointments, tracing notes, filing reports, preparingpatient case notes and photocopying
Patient/ Client Care
- To ensure children and their families receive high quality clinical care and a positive patient experience, having regard for their customs, religious beliefs and doctrines.
- Recognise and avoid situations that may be detrimental to the health and well being of the individuals.
- To act as an advocate for patients within the department, to ensure a patient orientatedapproach to the delivery of care and to meet standards within the NHS Plan and other relevant guidelines.
- Provides support and assistance to professionals in the implementation of plans of care for individual patients.
- Participating in meeting the needs of the child and their family and the needs of the service in accordance with agreed standards
Policy and Service Development Implementation
- Working with the manager/nursing team/medical team in maintaining and collecting data for essential bench marking purposes.
- Be aware of and work in accordance with the policies, procedures and philosophy of the
- Be competent in contacting social worker/health visitor when concern is raised about non-attendance as appropriate.
- Be aware of the Trusts Safeguarding procedures, reporting any concerns to a senior member of the team.
Financial and Physical Development (inc. equipment, stock etc)
- Keep patient areas pleasant, clean, safe and tidy.
- Ensure that CYPDU has appropriate equipment available for the smooth running of the service. Collect, clear and clean equipment as required.
- Keep storage areas in good order.
- Organise repair and maintenance of equipment within CYPDU as required.
- Assisting with the maintenance of supplies and stock levels, liaising with the relevant
Human Resources (Inc. developing and delivering training)
- Involved with the induction, supervision and training of Band 2 HCAs, volunteers, student nurses and medical students.
- To act as a role model for your peers
- To provide support to junior colleagues
Information Resources
- Document written evidence of care
- Be aware of Information Governance and maintain the confidentiality of information about patients, staff and other health care professionals.
- Assist both the medical and nursing teams with audits and collecting relevant details.
- Complete Datix as appropriate
Professional (not included in any of the above factors)
Staff are expected to demonstrate appropriate behaviours and attitudes that contribute to an
organisational culture where patients are at the heart of everything we do. This means being:
- Kind
- Friendly
- Respectful
- Professional
- A Team
For further information, please see the Job Description and Person Specification.
Person Specification
Qualifications
Essential
- English and Maths equivalent at GCSE level
- Level 2 or 3 in Healthcare Qualification
Desirable
- Care Certificate
- NNEB Diploma or NVQ 111 in Child Care
Experience
Essential
- Customer Care Skills
- Aware of confidentiality procedures
- 1 year experience of working with children/babies
Desirable
- Experience in working with children and young people
- Proven experience of working in a caring environment
- Knowledge of hospital environment
- Knowledge of Health Promotion
Skills
Essential
- Good Communication skills
- Ability to prioritise workload
Desirable
- Teaching skills
- To work independently
- venepuncture and cannulation
Analytical and Judgmental
Desirable
- Able to work independently with minimal supervision.
Information Resources/IT
Essential
Desirable
- familiar with Trust IT systems
Equality, Diversity, and Inclusion
Essential
- Evidence of having championed diversity in previous roles (as appropriate to role).
- Evidence of having undertaken own development to improve understanding of equalities issues
Person Specification
Qualifications
Essential
- English and Maths equivalent at GCSE level
- Level 2 or 3 in Healthcare Qualification
Desirable
- Care Certificate
- NNEB Diploma or NVQ 111 in Child Care
Experience
Essential
- Customer Care Skills
- Aware of confidentiality procedures
- 1 year experience of working with children/babies
Desirable
- Experience in working with children and young people
- Proven experience of working in a caring environment
- Knowledge of hospital environment
- Knowledge of Health Promotion
Skills
Essential
- Good Communication skills
- Ability to prioritise workload
Desirable
- Teaching skills
- To work independently
- venepuncture and cannulation
Analytical and Judgmental
Desirable
- Able to work independently with minimal supervision.
Information Resources/IT
Essential
Desirable
- familiar with Trust IT systems
Equality, Diversity, and Inclusion
Essential
- Evidence of having championed diversity in previous roles (as appropriate to role).
- Evidence of having undertaken own development to improve understanding of equalities issues
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
