Job summary
The post holder will have particular responsibility for facilitating the eDMS IT change activities, including process mapping of current work processes and clinical and managerial decision making about future processes, including role re-design and related organisational changes to maximise the benefits from IT solutions
Main duties of the job
- Main Duties and Responsibilities
- Focal point for business process changes
- Process mapping, process re-engineering and role re-design
- People change management
Please see attached Job Description for a detailed description of these duties
About us
At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.
We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs. This can be seen in ourWellbeing Programmefor staff which is extensive and designed to support you when you need it - because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
We look forward to receiving your application and the start of your journey with UHSussex
Job description
Job responsibilities
Focal point for business process changes
- To communicate the approach being followed to all stakeholders within the organisation
- Research and provide local knowledge of the processes requiring change
- Ensure that clinical, non clinical users and manangment team identify required business & organisational outcomes
- Ensure alignment of change activities with locally agreed aims, objectives and benefits
- Identify change management risks and issues to relevant parties
Process mapping, process re-engineering and role re-design
- To facilitate through mapping of current As Is and future To Be work processes by the teams involved for successful planning for each new system deployment, upgrade or enhancement to meet identifiable quality standards including governance controls
- Challenge process mapping that is departmentally or organisationally limited so that opportunities for pathway based re-design or streamlining are not missed
- Identify, baseline, and forecast benefit opportunities that future processes will enable
- Connect relevant service modernisation, workforce re-design and organisational development projects and initiatives within the deployment
- Influence and negotiate new ways of working across the Trust by creating and presenting PowerPoint presentations where required
People change management
- To promote a climate of optimism and confidence in improving services by working with staff including administrative & clerical staff, clinicians and managers accountable for service delivery
- Highlight where role re-design issues arise from process mapping so that they are appropriately addressed by relevant professional support
- Support organisational leaders to define organisation re-design e.g. workforce management, job design, organisation structure and policies & procedures and desired cultural changes
- Develop strong working relationships and networks with stakeholders
- Promote and develop staff ownership of changed work processes and systems
Job description
Job responsibilities
Focal point for business process changes
- To communicate the approach being followed to all stakeholders within the organisation
- Research and provide local knowledge of the processes requiring change
- Ensure that clinical, non clinical users and manangment team identify required business & organisational outcomes
- Ensure alignment of change activities with locally agreed aims, objectives and benefits
- Identify change management risks and issues to relevant parties
Process mapping, process re-engineering and role re-design
- To facilitate through mapping of current As Is and future To Be work processes by the teams involved for successful planning for each new system deployment, upgrade or enhancement to meet identifiable quality standards including governance controls
- Challenge process mapping that is departmentally or organisationally limited so that opportunities for pathway based re-design or streamlining are not missed
- Identify, baseline, and forecast benefit opportunities that future processes will enable
- Connect relevant service modernisation, workforce re-design and organisational development projects and initiatives within the deployment
- Influence and negotiate new ways of working across the Trust by creating and presenting PowerPoint presentations where required
People change management
- To promote a climate of optimism and confidence in improving services by working with staff including administrative & clerical staff, clinicians and managers accountable for service delivery
- Highlight where role re-design issues arise from process mapping so that they are appropriately addressed by relevant professional support
- Support organisational leaders to define organisation re-design e.g. workforce management, job design, organisation structure and policies & procedures and desired cultural changes
- Develop strong working relationships and networks with stakeholders
- Promote and develop staff ownership of changed work processes and systems
Person Specification
Experience and Qualifications
Essential
- Degree level (ideally involving change management or organisational Behaviour) or equivalent experience
- Knowledge of the NHS services locally and service modernisation issues
- Service modernisation, process re-design, organisational development and/or change management programme
Desirable
- Knowledge of clinical terminology
- Full Driving licence and access to vehicle
Equality, Diversity, and Inclusion
Essential
- Evidence of having championed diversity in previous roles (as appropriate to role).
- Evidence of having undertaken own development to improve understanding of equalities issues
EDI
Essential
- Evidence of having championed diversity in previous roles (as appropriate to role).
- Evidence of having undertaken own development to improve understanding of equalities issues
Person Specification
Experience and Qualifications
Essential
- Degree level (ideally involving change management or organisational Behaviour) or equivalent experience
- Knowledge of the NHS services locally and service modernisation issues
- Service modernisation, process re-design, organisational development and/or change management programme
Desirable
- Knowledge of clinical terminology
- Full Driving licence and access to vehicle
Equality, Diversity, and Inclusion
Essential
- Evidence of having championed diversity in previous roles (as appropriate to role).
- Evidence of having undertaken own development to improve understanding of equalities issues
EDI
Essential
- Evidence of having championed diversity in previous roles (as appropriate to role).
- Evidence of having undertaken own development to improve understanding of equalities issues
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
University Hospitals Sussex NHS Foundation Trust (279)
Address
Brighton / Worthing / Limited working from home
Brighton / Worthing / Limited working from home
BN2 5BE
Employer's website
https://www.uhsussex.nhs.uk/ (Opens in a new tab)
