Job summary
The University of Sussex Hospitals NHS Foundation Trust has an exciting new opportunity for a dedicated Band 3 Physiotherapy Team Administrator/Assistant to join our friendly Orthopaedic Physiotherapy team at The Sussex Orthopaedic Treatment Centre, in the heart of Mid Sussex.
The Sussex Orthopaedic Treatment Centre is a specialist unit for patients undergoing elective and trauma orthopaedic surgery, including major joint replacements and day case surgery. Excitingly, we have recently been accredited by GIRFT (a national programme promoting excellence in surgery) as an orthopaedic surgical hub - one of only 8 pilot sites across the country. Currently we have several exciting patient improvement projects ongoing; including performing the first day case joint replacements in Sussex, and robotic surgery.
The department is committed to professional development which is facilitated through an established IPR, mentoring schemes and dedicated CPD time.
Main duties of the job
Main duties of the job
This is a new post and will require a hard working and enthusiastic individual to support our clinical team. The successful candidate will require excellent organisational, communication and IT skills. Experience in a healthcare setting would be an advantage, but not essential.
Under the supervision of the Clinical Team Lead, the post holder will be responsible for the management of the majority of administrative duties for our small, friendly, physiotherapy department.
Although this is predominantly anadministrative role, there is also a clinical element to this post. (Approximately 80% administrative duties and 20% clinical). After appropriate training, the candidate will be required to assist physiotherapists in the assessment and treatment of patients.
About us
At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust. We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it - because we know that to look after others we must first look after ourselves. As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do. We look forward to receiving your application and the start of your journey with UHSussex.
Job description
Job responsibilities
Detailed job description and main responsibilities
Main responsibilities include:
- Equipment and stock management
- Receiving delivery of, and putting away stock.
- Clinic bookings
- Coordination and tracking of onward patient referrals
- Collation and data presentation; of departmental statistics and audits.
- Answering the departmental telephone and emails
- Assisting with inputting information relating to the physiotherapy team on the SOTC website, and other social media platforms.
- Printing and photocopying physiotherapy paperwork.
- Taking and typing up meeting minutes.
- Administration of our physiotherapy patient information leaflets/booklets.
- Assisting with the (admin related) training and induction of new clinical staff and students.
- Assisting physiotherapists in the assessment and treatment of patients.
Please read attached Person Specification and Job Description for full information, and ensure you meet these requirements before applying. Please do not apply if you do not wish to complete any face-to-face work with patients/'hands on' clinical duties.
Job description
Job responsibilities
Detailed job description and main responsibilities
Main responsibilities include:
- Equipment and stock management
- Receiving delivery of, and putting away stock.
- Clinic bookings
- Coordination and tracking of onward patient referrals
- Collation and data presentation; of departmental statistics and audits.
- Answering the departmental telephone and emails
- Assisting with inputting information relating to the physiotherapy team on the SOTC website, and other social media platforms.
- Printing and photocopying physiotherapy paperwork.
- Taking and typing up meeting minutes.
- Administration of our physiotherapy patient information leaflets/booklets.
- Assisting with the (admin related) training and induction of new clinical staff and students.
- Assisting physiotherapists in the assessment and treatment of patients.
Please read attached Person Specification and Job Description for full information, and ensure you meet these requirements before applying. Please do not apply if you do not wish to complete any face-to-face work with patients/'hands on' clinical duties.
Person Specification
Equality, Diversity, and Inclusion
Essential
- Evidence of having championed diversity in previous roles
- Evidence of having undertaken own development to improve understanding of equalities issues
Previous Admin Experience
Essential
- Previous admin experience related role at any level (including voluntary)
Desirable
- Previous experience in a healthcare related setting e.g. GP practice/hospital/hospice/clinic
Strong IT skills
Essential
- Evidence of IT skills - Microsoft Word/Excel/Outlook/Teams
Desirable
- Experience of using Healthcare related IT programmes - e.g. Careflow/Bluespier/iProc
- Evidence of coordinating a team Diary/Calender
- Experience with data input and presentation of data
- Evidence of booking and coordinating patient appointments
- Evidence of communicating with public using social media platforms
- Evidence of online ordering of stock using any system
- Evidence of Training/inducting staff on relevant IT systems
Strong Communication Skills
Essential
- Evidence of strong Communication Skills - experience of dealing with members of the public - virtual and/or face to face
- Evidence of communicating effectively within a team
- Evidence of a variety of different communication methods email/phone/teams/letter
Desirable
- Evidence of dealing with difficult communication situations - angry or upset member of the public
Evidence of working within a team
Essential
- Evidence of Team working - discusses working in a team, role in team, understanding of team working
Desirable
- Previous experience of working in and MDT in any role
- previous experience of working within a physiotherapy team or department
Strong Organisational Skills
Essential
- Evidence of strong Organisational Skills - with examples of experience
Shows willingness/acknowledgement of clinical duties/role
Essential
- Acknowledges clinical element
Desirable
- Previous clinical experience in any healthcare role
- Previous experience in physiotherapy as an assistant/administrator or tech
Person Specification
Equality, Diversity, and Inclusion
Essential
- Evidence of having championed diversity in previous roles
- Evidence of having undertaken own development to improve understanding of equalities issues
Previous Admin Experience
Essential
- Previous admin experience related role at any level (including voluntary)
Desirable
- Previous experience in a healthcare related setting e.g. GP practice/hospital/hospice/clinic
Strong IT skills
Essential
- Evidence of IT skills - Microsoft Word/Excel/Outlook/Teams
Desirable
- Experience of using Healthcare related IT programmes - e.g. Careflow/Bluespier/iProc
- Evidence of coordinating a team Diary/Calender
- Experience with data input and presentation of data
- Evidence of booking and coordinating patient appointments
- Evidence of communicating with public using social media platforms
- Evidence of online ordering of stock using any system
- Evidence of Training/inducting staff on relevant IT systems
Strong Communication Skills
Essential
- Evidence of strong Communication Skills - experience of dealing with members of the public - virtual and/or face to face
- Evidence of communicating effectively within a team
- Evidence of a variety of different communication methods email/phone/teams/letter
Desirable
- Evidence of dealing with difficult communication situations - angry or upset member of the public
Evidence of working within a team
Essential
- Evidence of Team working - discusses working in a team, role in team, understanding of team working
Desirable
- Previous experience of working in and MDT in any role
- previous experience of working within a physiotherapy team or department
Strong Organisational Skills
Essential
- Evidence of strong Organisational Skills - with examples of experience
Shows willingness/acknowledgement of clinical duties/role
Essential
- Acknowledges clinical element
Desirable
- Previous clinical experience in any healthcare role
- Previous experience in physiotherapy as an assistant/administrator or tech
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
University Hospitals Sussex NHS Foundation Trust (279)
Address
Sussex Orthopaedic Treatment Centre - Princess Royal Hospital Site
Lewes Road
Haywards Heath
RH16 4EX
Employer's website
https://www.uhsussex.nhs.uk/ (Opens in a new tab)
