Job summary
The Macmillan Cancer Support Worker (MCSW) will support the site specific Clinical Nurse Specialist in filling their complex role under the line management of the Macmillan Information and Support Service Manager. A large part of the role involves assisting the Clinical Nurse Specialist and Information and Support manager in key elements of the Personalised Care programme.Holistic Needs AssessmentCare Plan development
End of treatment Summaries
Health and Wellbeing events and resources.
They will develop a network of contacts across all care settings within Health and Social Care to enable them to help patients resolve any non-clinical issues they may be facing.
This may often require onward referral to other professionals and discussion with the clinical team in relation to clinical issues.
Main duties of the job
We have a 9 month maternity cover opportunity for a part time support worker position based at St Richard's Hospital in Chichester.
This role supports our clinical nurse specialist team to care for patients diagnosedwith cancer. They will join an existing team of Band 4 support workers within cancer services.
It will be important that the individual is motivated and enthusiastic about providing outstanding care to patients across their whole pathway. Is able to work autonomously and as part of the multi-disciplinary team.
About us
Join us atUHSussex, every day is different, you can be the change, better neverstops
AtUHSussexwe're proud to be at the heart of the NHS. As one of theUK's largest acute Trusts, we're a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years.
Improving lives:We are a vibrant and inclusive organisation, with hardworking, talented and dedicated individuals, who work together towards a common goal, to always put ourPatient First.Our mission is summed up by our 'where better never stops' motto and no matter the role atUHSussex, you will play a part in driving us forwards and in improving the lives of patients across Sussex.We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs. This can be seen in ourwellbeing programmefor staff which is extensive and designed to support you when you need itbecausewe know that to look after others we must first look after ourselves.Build a career with us:As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosingUHSussexyou are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that youdo.
Job description
Job responsibilities
Co-ordinate care by providing a single point of access, including rapid re-entry into the system for those people identified as having urgent or specialist needs.Provide general information and support about cancer and cancer services, to enable people to navigate the health and social care system and make choices that are best for their cancer and their life.Triage telephone calls for CNS when CNS unavailableProvide basic telephone advice and refer on or sign-post to other sources of support
Guide people through the use of self-assessment resourcesPro-actively identify patient and carer needs using, approved tools, protocols and procedures to ensure that people get the right support to meet their needs.Working with the CNS, coordinate holistic needs assessment and the development of an individual care plan including attending and holding face to face clinicsMake visits to ward and MDCU/ Fernhurst p[R2]atients as requiredAttend outpatient clinics to support patient information needs as directedAct as advocate and facilitator to resolve issues that may be perceived as barriers to careSupport people to access appropriate information and support, by sign-posting to a range of support services and take an approach which helps people to self-manage where appropriateEncourage and support active and healthy lifestyle choicesCoach patients and carers to understand what signs, symptoms or situations to be aware of that would indicate concern, using agreed protocolsCoach patients and carers on how to make contact when they feel that their condition or needs have changed, including what to do out of hoursMake sure that people affected by cancer are aware that they are interacting with a Macmillanprofessional and know about the full range of resources and services available through MacmillanActively engage with Macmillan Cancer Support to contribute expertise and experience and support the Macmillan Corporate StrategyCarry out some administration duties required by the role and that may release time from specialist CNS
Job description
Job responsibilities
Co-ordinate care by providing a single point of access, including rapid re-entry into the system for those people identified as having urgent or specialist needs.Provide general information and support about cancer and cancer services, to enable people to navigate the health and social care system and make choices that are best for their cancer and their life.Triage telephone calls for CNS when CNS unavailableProvide basic telephone advice and refer on or sign-post to other sources of support
Guide people through the use of self-assessment resourcesPro-actively identify patient and carer needs using, approved tools, protocols and procedures to ensure that people get the right support to meet their needs.Working with the CNS, coordinate holistic needs assessment and the development of an individual care plan including attending and holding face to face clinicsMake visits to ward and MDCU/ Fernhurst p[R2]atients as requiredAttend outpatient clinics to support patient information needs as directedAct as advocate and facilitator to resolve issues that may be perceived as barriers to careSupport people to access appropriate information and support, by sign-posting to a range of support services and take an approach which helps people to self-manage where appropriateEncourage and support active and healthy lifestyle choicesCoach patients and carers to understand what signs, symptoms or situations to be aware of that would indicate concern, using agreed protocolsCoach patients and carers on how to make contact when they feel that their condition or needs have changed, including what to do out of hoursMake sure that people affected by cancer are aware that they are interacting with a Macmillanprofessional and know about the full range of resources and services available through MacmillanActively engage with Macmillan Cancer Support to contribute expertise and experience and support the Macmillan Corporate StrategyCarry out some administration duties required by the role and that may release time from specialist CNS
Person Specification
Education
Essential
- good general education, English and Math GCSE A-C
- NVQ4 plus additional training to diploma level equivalent, or equivalent short courses
Desirable
- shows willingness to undertake further training
- coaching or teaching qualification
- foundation degree or degree
Experience
Essential
- Relevant health or social care experience or equivalent
- Demonstrates good communication skills and values
- Experience of multi professional team working
Desirable
- Experience with working with people with health or social care needs
Skills
Essential
- Demonstrates accurate written communication of information
Desirable
- Demonstrates ability to work flexibly
Organisational
Essential
- Ability to prioritise workload and use own initiative
Desirable
- Demonstrates good time management skills
I.T.
Essential
Person Specification
Education
Essential
- good general education, English and Math GCSE A-C
- NVQ4 plus additional training to diploma level equivalent, or equivalent short courses
Desirable
- shows willingness to undertake further training
- coaching or teaching qualification
- foundation degree or degree
Experience
Essential
- Relevant health or social care experience or equivalent
- Demonstrates good communication skills and values
- Experience of multi professional team working
Desirable
- Experience with working with people with health or social care needs
Skills
Essential
- Demonstrates accurate written communication of information
Desirable
- Demonstrates ability to work flexibly
Organisational
Essential
- Ability to prioritise workload and use own initiative
Desirable
- Demonstrates good time management skills
I.T.
Essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
