Job summary
An exciting opportunity has arisen within the Sexual Health Information & data team. The post holder will work with the Clinical Information and Systems Manager to maintain data entry processes in the Sexual Health Service ensuring that all data entry is complete to a high level of accuracy and in a timely fashion. Join our team to play a pivotal role in maintaining data accuracy and quality within the Sexual Health Service.
Main duties of the job
- Data Integrity: Utilise SQL reports to detect and rectify data errors, duplicates, and inconsistencies. Collaborate with the Data Quality and System Support Officer to correct inaccurate or incomplete records created by others.
- Feedback and Training: Provide feedback to local teams regarding data omissions and errors, and offer training support to reduce future occurrences.
- Process Improvement: Identify opportunities for enhancing data quality processes and suggest improvements to existing tools, systems, or workflows.
- EPR Maintenance: Conduct daily surveys of the appointment diary to uphold accuracy and consistency in the electronic patient record system, including attendance types, open appointments, and demographics.
About us
Join us atUHSussex, every day is different, you can be the change, better neverstops
AtUHSussexwe're proud to be at the heart of the NHS. As one of theUK's largest acute Trusts, we're a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years.
Improving lives:We are a vibrant and inclusive organisation, with hardworking, talented and dedicated individuals, who work together towards a common goal, to always put ourPatient First.Our mission is summed up by our 'where better never stops' motto and no matter the role atUHSussex, you will play a part in driving us forwards and in improving the lives of patients across Sussex.We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs. This can be seen in ourwellbeing programmefor staff which is extensive and designed to support you when you need itbecausewe know that to look after others we must first look after ourselves.
Build a career with us: As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do
Job description
Job responsibilities
Key Working Relationships
The post holder is a member of the multi-disciplinary team. This includes nursing, medical, health advising, administration and management staff. The service is part of the Women and Children Division.
Main Duties and Responsibilities
Communication
- Provides and receives information on IM&T matters which may be complicated and sensitive; provides training in own area of expertise.
- Escalates complex data enquiries or requests to the Clinical Information Manager Sexual Health/Data Quality & System Support Officer utilising ToDo task lists
Service Delivery and Improvement
- Acts as first point of contact for users requiring help with basic technical problems such as printer issues and issues related to computer systems, Lilie password resets and subject access requests.
- Investigates enquiries and queries from staff and provides assistance and advice as required.
- Utilises SQL reports to request information from database, identifying and rectifying omissions and data errors, duplicates, and inconsistencies. Works with the support of the Data Quality & System Support Officer to update or correct inaccurate or incomplete data records.
- Carries out regular EPR housekeeping, including daily surveying of appointment diary to maintain accuracy and consistency across the system (correct attendance types, open appointments, demographics)
- Responsible for organising own workload daily, ensuring all priority work is progressed against conflicting demands or escalated quickly and efficiently.
- Analyses situations / information to identify and resolve a range of problems e.g. ICE related issues, undertaking a data cleansing role or comparing data from different sources to ensure quality, consistency and accuracy. Refers complex issues onto Data quality Support Officer or Data Systems Manager.
- Identifies opportunities for improving data quality processes and suggests enhancements to existing tools, systems, or workflows
- Follows departmental policies within own work area, proposing changes to working practices as a result of new guidelines or legislation to ensure compliance with Data Protection.
- Occasionally participates in equipment and new systems testing
People Management and Development
- Provides training and demonstrates data entry and correct coding methods and the safe use of computer equipment to clinical and admin staff working within sexual Health, providing ongoing support and advice when required.
- Feeds back to local teams any trends of data omissions and errors and offers further training support to reduce future impact.
Patient Care Delivery
- Patient contact is incidental
Learning and Development
- Attend mandatory training updates as required.
- Undertake training as necessary in line with the development of the post and as agreed with the line manager as part of the personal development process.
- Achieve and demonstrate agreed standards of personal and professional development within agreed timescales.
- Identify own learning needs and jointly plan training requirements with your line manager
- Participate in the Trusts appraisal process to discuss how your role will help deliver the best possible care to our patients and help to deliver any changes in service.
This job description is an outline of the role and responsibilities. From time to time due to the needs of the service, we may ask you to flexibly undertake other duties that are consistent with your role and banding, including project work, internal job rotation and absence cover.
The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the department and the organisation.
Job description
Job responsibilities
Key Working Relationships
The post holder is a member of the multi-disciplinary team. This includes nursing, medical, health advising, administration and management staff. The service is part of the Women and Children Division.
Main Duties and Responsibilities
Communication
- Provides and receives information on IM&T matters which may be complicated and sensitive; provides training in own area of expertise.
- Escalates complex data enquiries or requests to the Clinical Information Manager Sexual Health/Data Quality & System Support Officer utilising ToDo task lists
Service Delivery and Improvement
- Acts as first point of contact for users requiring help with basic technical problems such as printer issues and issues related to computer systems, Lilie password resets and subject access requests.
- Investigates enquiries and queries from staff and provides assistance and advice as required.
- Utilises SQL reports to request information from database, identifying and rectifying omissions and data errors, duplicates, and inconsistencies. Works with the support of the Data Quality & System Support Officer to update or correct inaccurate or incomplete data records.
- Carries out regular EPR housekeeping, including daily surveying of appointment diary to maintain accuracy and consistency across the system (correct attendance types, open appointments, demographics)
- Responsible for organising own workload daily, ensuring all priority work is progressed against conflicting demands or escalated quickly and efficiently.
- Analyses situations / information to identify and resolve a range of problems e.g. ICE related issues, undertaking a data cleansing role or comparing data from different sources to ensure quality, consistency and accuracy. Refers complex issues onto Data quality Support Officer or Data Systems Manager.
- Identifies opportunities for improving data quality processes and suggests enhancements to existing tools, systems, or workflows
- Follows departmental policies within own work area, proposing changes to working practices as a result of new guidelines or legislation to ensure compliance with Data Protection.
- Occasionally participates in equipment and new systems testing
People Management and Development
- Provides training and demonstrates data entry and correct coding methods and the safe use of computer equipment to clinical and admin staff working within sexual Health, providing ongoing support and advice when required.
- Feeds back to local teams any trends of data omissions and errors and offers further training support to reduce future impact.
Patient Care Delivery
- Patient contact is incidental
Learning and Development
- Attend mandatory training updates as required.
- Undertake training as necessary in line with the development of the post and as agreed with the line manager as part of the personal development process.
- Achieve and demonstrate agreed standards of personal and professional development within agreed timescales.
- Identify own learning needs and jointly plan training requirements with your line manager
- Participate in the Trusts appraisal process to discuss how your role will help deliver the best possible care to our patients and help to deliver any changes in service.
This job description is an outline of the role and responsibilities. From time to time due to the needs of the service, we may ask you to flexibly undertake other duties that are consistent with your role and banding, including project work, internal job rotation and absence cover.
The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the department and the organisation.
Person Specification
Knowledge of one or more computer system(s), hardware or software
Essential
- Detail and competency level
Desirable
Work Flexibility
Essential
- Ability to be flexible with working hours to meet service needs
Desirable
- Willingness to Travel across county on occasion
Inputting and manipulating data.
Essential
- Evidence of working with data
People Management
Essential
- Experience of training/supporting colleagues
Person Specification
Knowledge of one or more computer system(s), hardware or software
Essential
- Detail and competency level
Desirable
Work Flexibility
Essential
- Ability to be flexible with working hours to meet service needs
Desirable
- Willingness to Travel across county on occasion
Inputting and manipulating data.
Essential
- Evidence of working with data
People Management
Essential
- Experience of training/supporting colleagues
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
