University Hospitals Sussex NHS Foundation Trust (279)

Integrated Education Business Support Officer

Information:

This job is now closed

Job summary

Working for the Trust Integrated Education team within the People Division, provide a professional, effective, and efficient administrative process, supporting the delivery and implementation of projects, along with the operational Integrated Education services.

The post holder will provide business support to the Director of Integrated Education alongside comprehensive, effective, and organised administrative support to the wider Heads of Integrated Education

The role requires an ability to effectively communicate, and plan works managing input from a variety of senior stakeholders from across all departments of the Trust. The successful applicants will need to be highly organised and motivated to deliver a high-quality service.

The post holder will support the Director of Integrated Education and the Business Manager to ensure that their work streams and programmes are managed effectively.

Robust knowledge of excel with outstanding attention to detail and strong organisational skills are a key requirement.

The post holder will act as a resource for all areas of Integrated Education and liaise with staff regarding enquiries and queries.

The post holder will support the organisation and delivery of Conferences, Events and provide support to various programmes including opportunities for work experience and internships.

Main duties of the job

Provide a full and comprehensive administrative support for the Education Director. This includes monitoring progress of projects, prioritising workload to meet deadlines and meticulous attention to detail.

Be highly proficient with Microsoft Office, including Excel. Word and PowerPoint.

Respond to frequent enquiries from stakeholders, professionals and, less frequently, the general public, including using written, verbal and face-to-face communication. Using empathy, tact, sensitivity and judgement to deal with all queries in a professional, confidential and sensitive manner, especially where there are barriers to understanding.

Deal with complex enquiries from a wide range of stakeholders in a professional and sensitive manner, ensuring confidentiality at all times.

Regularly prepare agendas, distribute papers and minutes for meetings. Take responsibility for meetings as required, including the preparation of a forward agenda plan, following up matters arising and ensuring actions are completed in a timely manner.

Act as first point of call for day-to-day issues within the department.

Attend mandatory training updates as required.

Undertake training as necessary in line with the development of the post and as agreed with the line manager as part of the personal development process.

About us

Join us at UHSussex, every day is different, you can be the change, better never stops

At UHSussex we're proud to be at the heart of the NHS. As one of the UK's largest acute Trusts, we're a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years.

Improving lives: We are a vibrant and inclusive organisation, with hardworking, talented and dedicated individuals, who work together towards a common goal, to always put our Patient First. Our mission is summed up by our 'where better never stops' motto and no matter the role at UHSussex, you will play a part in driving us forwards and in improving the lives of patients across Sussex. We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our wellbeing programme for staff which is extensive and designed to support you when you need it because we know that to look after others we must first look after ourselves.

Build a career with us: As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.

Details

Date posted

06 September 2023

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,407 to £34,581 a year per annum

Contract

Permanent

Working pattern

Full-time, Part-time, Job share, Flexible working

Reference number

279-5595857-SEP23

Job locations

Royal Sussex County Hospital or Worthing Hospital - to be discussed

Brighton or Worthing

BN2 5BE


Job description

Job responsibilities

The attached job description provides a detailed description of the role and the main responsibilities

Job description

Job responsibilities

The attached job description provides a detailed description of the role and the main responsibilities

Person Specification

Experience

Essential

  • Good levels of MS Office products especially the use of complex outlook diaries

Desirable

  • Experience and knowledge of the working practices of an NHS Organisation

Qualifications

Essential

  • Degree Level Qualification
  • Diploma level Qualification with demonstrable experience

Desirable

  • CIPD Foundation Level 3 or higher
  • Post graduate level qualification in administrative management.

Skills

Essential

  • Significant experience of high-level complex diary management.
  • Excellent organisational abilities and attention to detail, and first rate written and verbal communication skills.
  • Ability to produce clear reports and plans with complex, sensitive, or confidential information both within and outside the Trust.
  • Proven time management skills with the ability to prioritise and balance a range of competing tasks to deliver to agreed timescales often under pressure
  • Ability to make decisions autonomously, when required, on difficult issues, working to tight and often changing timescales.

People Management and Development

Essential

  • Ability to work with tact and diplomacy and react sensitively when dealing with complex, sensitive, or confidential information both within and outside the Trust.
  • High level of interpersonal skills and the ability to communicate complex issues and work effectively with a wide range of staff at all levels of seniority.
Person Specification

Experience

Essential

  • Good levels of MS Office products especially the use of complex outlook diaries

Desirable

  • Experience and knowledge of the working practices of an NHS Organisation

Qualifications

Essential

  • Degree Level Qualification
  • Diploma level Qualification with demonstrable experience

Desirable

  • CIPD Foundation Level 3 or higher
  • Post graduate level qualification in administrative management.

Skills

Essential

  • Significant experience of high-level complex diary management.
  • Excellent organisational abilities and attention to detail, and first rate written and verbal communication skills.
  • Ability to produce clear reports and plans with complex, sensitive, or confidential information both within and outside the Trust.
  • Proven time management skills with the ability to prioritise and balance a range of competing tasks to deliver to agreed timescales often under pressure
  • Ability to make decisions autonomously, when required, on difficult issues, working to tight and often changing timescales.

People Management and Development

Essential

  • Ability to work with tact and diplomacy and react sensitively when dealing with complex, sensitive, or confidential information both within and outside the Trust.
  • High level of interpersonal skills and the ability to communicate complex issues and work effectively with a wide range of staff at all levels of seniority.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University Hospitals Sussex NHS Foundation Trust (279)

Address

Royal Sussex County Hospital or Worthing Hospital - to be discussed

Brighton or Worthing

BN2 5BE


Employer's website

https://www.uhsussex.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

University Hospitals Sussex NHS Foundation Trust (279)

Address

Royal Sussex County Hospital or Worthing Hospital - to be discussed

Brighton or Worthing

BN2 5BE


Employer's website

https://www.uhsussex.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Director of Integrated Education

Martyn Clark

martyn.clark1@nhs.net

07825592896

Details

Date posted

06 September 2023

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,407 to £34,581 a year per annum

Contract

Permanent

Working pattern

Full-time, Part-time, Job share, Flexible working

Reference number

279-5595857-SEP23

Job locations

Royal Sussex County Hospital or Worthing Hospital - to be discussed

Brighton or Worthing

BN2 5BE


Supporting documents

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