Job summary
The opportunity has arisen for a unique role within the Clinical Support Services (CSS) Division at University Hospitals Sussex. The division is made up of directorates - Pathology, Imaging/Radiography, Therapies/Dietetics, Pharmacy and Outpatient Nursing. The diversity means you will need to have exquisite detail of Quality, safety risk and Governance to allow the development of the Divisional governance agenda, clinical outcomes and effectiveness, contract and business governance and health/safety to ensure all components and professions of are both safe and understood.
You will be able to develop your well honed negotiation, influencer, coaching and mentoring skills to work alongside the subject matter expert quality leads. You will be responsible for providing leadership to develop, drive and co-ordinate Governance, Quality and Risk Management Strategies across the Division which are cohesive with the Trust Vision. This will include working alongside and providing support for highly skilled directorate leads to have an overview of HTA, IRMER, UKAS and other accreditations to ensure action plans are delivered to a high standard.
This post is open to any individual from any professional background who has the drive to learn and translate across a multitude of professions . If you have higher aspirations for your career then this post will allow you to experience many other professions and their expected standards towards the care they deliver for our patients.
Main duties of the job
This fantastic role is a key member of the Divisional senior team. You will be able to demonstrate superb, high level communication skills and to act on behalf of the Divisional Director of AHP's and the Director of the Clinical Support Services Division to ensure that integrated governance strategies are embedded and consistent across the division and directorate groups and to highlight and support actions regarding emerging themes or trends which may have a detrimental impact on achievement of good governance and the delivery of key quality objectives relating to the Trust's strategic objectives and the Patient First programme. As part of the divisional leadership teams you will have the opportunity to foster excellent working relationships across clinical, operational and corporate teams and, through your own gemba plan, demonstrate connection with and support to frontline staff.
The post encompasses the ability to employ effective change management skills to empower staff to bring about service improvements from learning and the sharing of learning. To support the CSS by contributing expert integrated all-encompassing governance advice, information and guidance to the Divisional triumvirate through coaching, mentoring and teaching and monitor the completion of action plans associated with patient safety incidents, complaints, claims, inquests or other investigations and that these remain embedded within the division.
About us
Join us at UHSussex, every day is different, you can be the change, better never stops
At UHSussex we're proud to be at the heart of the NHS. As one of the UK's largest acute Trusts, we're a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years.
Improving lives: We are a vibrant and inclusive organisation, with hardworking, talented and dedicated individuals, who work together towards a common goal, to always put our Patient First. Our mission is summed up by our 'where better never stops' motto and no matter the role at UHSussex, you will play a part in driving us forwards and in improving the lives of patients across Sussex. We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our wellbeing programme for staff which is extensive and designed to support you when you need it because we know that to look after others we must first look after ourselves.
Build a career with us: As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do
Job description
Job responsibilities
The Clinical Support Services (CSS) division is the largest division within University Hospitals Sussex with approximately 4500 staff. The CSS division formed on July 1st 2022 brings together physiotherapists, occupational therapists, speech and language therapists, dieticians, radiographers, biomedical scientists, healthcare scientists, pharmacists as well as nurses and doctors. This brings together a myriad of brilliance that we are continuously forming into a large team with a consistent strive to improve.
As a division and as an organisation we are bright and vivid with inclusivity and inclusion with a constant drive to improve. This post will be central to this improvement with the ability to learn and act within CSS and the organisation as a whole as so much of what we do impacts across all geographical areas of University Hospitals Sussex.
For you, we will support and guide your visions and help you understand the complexities we work with divisionally and organisationally to allow you to grow and deepen your experience at a high level of working.
Please view the full job description for details of the role, main responsibilities and person specification
The selection process will involve several components including stakeholder meetings and these may be held on different days, part of the process will require face to face interviews
Job description
Job responsibilities
The Clinical Support Services (CSS) division is the largest division within University Hospitals Sussex with approximately 4500 staff. The CSS division formed on July 1st 2022 brings together physiotherapists, occupational therapists, speech and language therapists, dieticians, radiographers, biomedical scientists, healthcare scientists, pharmacists as well as nurses and doctors. This brings together a myriad of brilliance that we are continuously forming into a large team with a consistent strive to improve.
As a division and as an organisation we are bright and vivid with inclusivity and inclusion with a constant drive to improve. This post will be central to this improvement with the ability to learn and act within CSS and the organisation as a whole as so much of what we do impacts across all geographical areas of University Hospitals Sussex.
For you, we will support and guide your visions and help you understand the complexities we work with divisionally and organisationally to allow you to grow and deepen your experience at a high level of working.
Please view the full job description for details of the role, main responsibilities and person specification
The selection process will involve several components including stakeholder meetings and these may be held on different days, part of the process will require face to face interviews
Person Specification
Experience/Qualifications
Essential
- Degree Level
- Post Graduate Degree Level
- Experience/high level of knowledge of NHS Governance, risk management, patient experience, health and safety and governance within outsourcing contracts.
- Demonstrable clinical governance, patient experience, and risk management qualification or equivalent
Desirable
- Transformation and Project management
- Knowledge and understanding of NHS financial processes
Skills and Knowledge
Essential
- Advanced communication skills, including the ability to liaise and negotiate effectively at all levels
- Ability to lead and work as part of a multi-disciplinary team, negotiating constructively and successfully with team members
- Fully understands the context in which complex problems arise and can co-ordinate multi-disciplinary unit wide interventions
- Commitment to improve Patient Care, Standards and Services throughout and the ability to sustain clear focus on achieving demanding goals.
Person Specification
Experience/Qualifications
Essential
- Degree Level
- Post Graduate Degree Level
- Experience/high level of knowledge of NHS Governance, risk management, patient experience, health and safety and governance within outsourcing contracts.
- Demonstrable clinical governance, patient experience, and risk management qualification or equivalent
Desirable
- Transformation and Project management
- Knowledge and understanding of NHS financial processes
Skills and Knowledge
Essential
- Advanced communication skills, including the ability to liaise and negotiate effectively at all levels
- Ability to lead and work as part of a multi-disciplinary team, negotiating constructively and successfully with team members
- Fully understands the context in which complex problems arise and can co-ordinate multi-disciplinary unit wide interventions
- Commitment to improve Patient Care, Standards and Services throughout and the ability to sustain clear focus on achieving demanding goals.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
