University Hospitals Sussex NHS Foundation Trust (279)

Admissions Clerk

Information:

This job is now closed

Job summary

Applications are invited from enthusiastic, motivated and conscientious individuals with excellent interpersonal skills for this interesting and busy post.

As a member of the Inpatient Admissions Team, you will be the first point of contact for patients to the Department and responsible for the administration of the waiting list for designated specialty areas. You will be responsible for booking surgical procedure for patients for a designated specialty/specialties in line with clinical priority and waiting time targets.

We are looking for full time candidates to join the Admissions Team at the Royal Sussex County Hospital but also welcome applications from candidates looking for part-time/job share roles.

Main duties of the job

You should be a good team player with the ability to manage your own workload and possess an excellent telephone manner.

Computer competence, strong customer care, communication and team working skills are all required. Experience in a clinical administration role is desirable.

You will also need to be able to balance tact and assertiveness, combined with the ability to work calmly and patiently within a team, in a sometimes stressful environment.

You will have experience of working in a high volume patient/customer focused role.

Experience of working within the NHS is an advantage, including knowledge of PAS, however this is not essential and we welcome applications from candidates from outside of the NHS.

About us

Join us at UHSussex, every day is different, you can be the change, better never stops

At UHSussex we're proud to be at the heart of the NHS. As one of the UK's largest acute Trusts, we're a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years.

Improving lives: We are a vibrant and inclusive organisation, with hardworking, talented and dedicated individuals, who work together towards a common goal, to always put our Patient First. Our mission is summed up by our 'where better never stops' motto and no matter the role at UHSussex, you will play a part in driving us forwards and in improving the lives of patients across Sussex. We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our wellbeing programme for staff which is extensive and designed to support you when you need it because we know that to look after others we must first look after ourselves.

Build a career with us: As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.

Details

Date posted

03 July 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum, pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

279-RSCH5232483-JUL23

Job locations

Royal Sussex County Hospital

Brighton

BN2 5BE


Job description

Job responsibilities

The post holder will be responsible for the efficient management of the allocated specialty waiting list and maintaining government targets in accordance with the Patient Access Policy.

The post holder will be required to work unsupervised and on their own initiative, as well as working as part of team with clinical, management and clerical staff to deliver the highest standards of administrative support possible for patients, hospital staff and any other person their duties bring them into contact with.

Job description

Job responsibilities

The post holder will be responsible for the efficient management of the allocated specialty waiting list and maintaining government targets in accordance with the Patient Access Policy.

The post holder will be required to work unsupervised and on their own initiative, as well as working as part of team with clinical, management and clerical staff to deliver the highest standards of administrative support possible for patients, hospital staff and any other person their duties bring them into contact with.

Person Specification

Administration Experience

Essential

  • Administration/Customer Service Experience
Person Specification

Administration Experience

Essential

  • Administration/Customer Service Experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University Hospitals Sussex NHS Foundation Trust (279)

Address

Royal Sussex County Hospital

Brighton

BN2 5BE


Employer's website

https://www.uhsussex.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

University Hospitals Sussex NHS Foundation Trust (279)

Address

Royal Sussex County Hospital

Brighton

BN2 5BE


Employer's website

https://www.uhsussex.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Deputy Operations Manager

Zara Arnold

zara.arnold1@nhs.net

01273696955

Details

Date posted

03 July 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum, pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

279-RSCH5232483-JUL23

Job locations

Royal Sussex County Hospital

Brighton

BN2 5BE


Supporting documents

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