Job summary
Are you an inclusive, forward-thinking People Services leader committed to creating outstanding experiences for colleagues and the communities they serve?
We are seeking a
Deputy Chief People Officerto play a central role in shaping the future of People Services at South East Coast Ambulance NHS Foundation Trust. This is a pivotal leadership post, supporting the Chief People Officer in delivering a modern, high-performing function that enables our people to thrive and supports the Trust's ambitious transformation journey.
Band 9: £109,179 - £125,637 (2025/2026 AFC Pay)37.5 hours per week o Hybrid working o Travel across the South East In this influential role, you will help drive strategic workforce initiatives, strengthen leadership capability, embed compassionate and values-driven culture, and ensure our People Services teams are equipped to enable excellent care across the South East. With a workforce of over 4,500 colleagues delivering urgent and emergency care across the region, every individual plays a critical role in our success. We also recognise that not all of our people currently feel valued, empowered, or heard. We are committed to changing this. We want to create an organisation where every member of staff feels they make a difference; where colleagues are involved in shaping outcomes; and where people are supported, developed, and trusted to reach their full potential. The Deputy Chief People Officer will be instrumental in helping us get there.
Main duties of the job
The Deputy Chief People Officer will ensure the delivery of a highly effective, forward-looking People Services function that enables leaders to build a people-centred, high-performance culture where engagement, continuous improvement, and quality thrive. They will help shape a business-focused, innovative organisation that supports the delivery of outstanding care to patients and communities across the South East. Operating in a period of significant transformation across the NHS and the wider health and care sector, the postholder will bring high personal resilience, adaptive leadership, and the ability to navigate complexity, uncertainty, and pace. They will play a crucial role in stabilising teams, supporting change-readiness, and ensuring People Services remains a trusted strategic partner through ongoing system-wide reform across the region. A compassionate, inclusive, and values-led leadership style will be essential, with the Deputy Chief People Officer acting as a visible role model for the Trust's values and behaviours. The Deputy Chief People Officer will also hold senior leadership responsibility for the core People Services portfolio, providing strategic oversight and operational leadership across Employee Relations, People Business Partnering, Workforce, and other key People functions that underpin a high-quality, responsive service.
About us
- Option to join NHS pension scheme
- A minimum 27 days' holiday each year, increasing after 5 years' service.
- Personal and professional development and training opportunities.
- Salary Sacrifice schemes for cars or push bikes.
- Access to occupational health and counselling services.
- Award winning wellbeing hub
- Access to NHS discounts, offering NHS employees a range of money-saving deals.
Other than in exceptional circumstances, the starting salary for staff new to the NHS will be the bottom point of the band to which they have been appointed.
Job description
Job responsibilities
- As a senior leader within People Services, the postholder will take strategic ownership for the development, modernisation, and continuous improvement of key People Services functions, systems, and policies ensuring they enable the Trusts corporate aims and objectives and reflect national priorities such as the NHS People Plan.
- Support the Chief People Officerin shaping and delivering progressive remuneration, reward, and benefits strategies aligned with national NHS policy and designed to support the Trusts operational and financial priorities.
- Work closely with the senior PeopleServices Teamto drive forward the Trusts equality, diversity, and inclusion agenda ensuring best practice is embedded across all People Services activity and the wider workforce strategy.
- Hold strategic responsibility for effective change management, ensuring frameworks, processes, and advisory support are in place to enable seamless, peoplecentred workforce transitions aligned to clinical, operational, and organisational transformation programmes.
- Provide strategic People Services leadership into organisational planning and business development, ensuring the Trust remains compliant with national and local NHS policy, workforce initiatives, and changes to terms and conditions, while anticipating and responding to future workforce risks and opportunities.
- Support the division in delivering a compelling, valuesled Recruitment & Retention Strategy that enables the Trust to attract, develop, and retain the best people ensuring the workforce is equipped to deliver highquality patient care now and in the future.
Job description
Job responsibilities
- As a senior leader within People Services, the postholder will take strategic ownership for the development, modernisation, and continuous improvement of key People Services functions, systems, and policies ensuring they enable the Trusts corporate aims and objectives and reflect national priorities such as the NHS People Plan.
- Support the Chief People Officerin shaping and delivering progressive remuneration, reward, and benefits strategies aligned with national NHS policy and designed to support the Trusts operational and financial priorities.
- Work closely with the senior PeopleServices Teamto drive forward the Trusts equality, diversity, and inclusion agenda ensuring best practice is embedded across all People Services activity and the wider workforce strategy.
- Hold strategic responsibility for effective change management, ensuring frameworks, processes, and advisory support are in place to enable seamless, peoplecentred workforce transitions aligned to clinical, operational, and organisational transformation programmes.
- Provide strategic People Services leadership into organisational planning and business development, ensuring the Trust remains compliant with national and local NHS policy, workforce initiatives, and changes to terms and conditions, while anticipating and responding to future workforce risks and opportunities.
- Support the division in delivering a compelling, valuesled Recruitment & Retention Strategy that enables the Trust to attract, develop, and retain the best people ensuring the workforce is equipped to deliver highquality patient care now and in the future.
Person Specification
Qualifications
Essential
- Educated to Masters level or equivalent experience
- Evidence of strong and recent commitment to continued development
- Member of CIPD or equivalent
Knowledge and Skills
Essential
- Demonstrable and credible experience in a senior management role, involving successful management of a diverse People Services team within a complex organisation
- Experience of leading the development of People Services strategies to support service and workforce transformation
- Experience of financial management, monitoring and control and evaluating competing budget demands
- A good understanding of equality, inclusion and diversity issues with a demonstrable commitment to equality of opportunity.
- In depth working knowledge of UK employment law
- Expert knowledge of cultural change and leadership development tools and techniques and their application to change management
Experience
Desirable
- Complex Environments: Experience in a large, complex, and unionized environment (e.g., NHS, local government, large academic institutions
Person Specification
Qualifications
Essential
- Educated to Masters level or equivalent experience
- Evidence of strong and recent commitment to continued development
- Member of CIPD or equivalent
Knowledge and Skills
Essential
- Demonstrable and credible experience in a senior management role, involving successful management of a diverse People Services team within a complex organisation
- Experience of leading the development of People Services strategies to support service and workforce transformation
- Experience of financial management, monitoring and control and evaluating competing budget demands
- A good understanding of equality, inclusion and diversity issues with a demonstrable commitment to equality of opportunity.
- In depth working knowledge of UK employment law
- Expert knowledge of cultural change and leadership development tools and techniques and their application to change management
Experience
Desirable
- Complex Environments: Experience in a large, complex, and unionized environment (e.g., NHS, local government, large academic institutions
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
