Job summary
We are looking for someone who is friendly, engaging, confident and a good team player.
You will be able to work on your own initiative as well as working within a large team, to manage tasks to ensure the front reception area runs smoothly. You will be answering a busy non-emergency switchboard and dealing with Visitors face to face.
Main duties of the job
You will deal with postal deliveries (both internal and external), couriers, order various stock items for the building (such as stationery and beverages), greet callers and navigate them to the appropriate department/person via a busy switchboard.
If you have excellent customer service and reception skills, and enjoy meeting people, then you will enjoy the challenge of working as part of this busy team.
Reception is open Monday to Thursday 08.00hrs to 17.00hrs, and 08.00 - 16.30hrs on Friday. We are looking for a permanent Receptionist to cover the following shifts Mon to Friday 08.00 - 12.30pm totalling 22.5 hours per week.
About us
- Option to join NHS pension scheme
- A minimum 27 days' holiday each year, increasing after 5 years' service pro rata)
- Personal and professional development and training opportunities.
- Salary Sacrifice schemes for cars or push bikes.
- Access to occupational health and counselling services.
- Award winning wellbeing hub
- Back up buddy App
- Access to NHS discounts, offering NHS employees a range of money-saving deals.
Job description
Job responsibilities
- Answering a busy non emergency switchboard
- Directing Visitors at the main reception desk
- Ordering stationery and beverages
- sorting incoming and outgoing post (both internal and external)
- printing ID cards for new starters and replacement cards for existing staff
Job description
Job responsibilities
- Answering a busy non emergency switchboard
- Directing Visitors at the main reception desk
- Ordering stationery and beverages
- sorting incoming and outgoing post (both internal and external)
- printing ID cards for new starters and replacement cards for existing staff
Person Specification
Customer Service
Essential
- Previous Telephone Switchboard Experience
- Customer Service Experience
Desirable
- Reception Experience
- Proven Experience in dealing with members of the public
Switchboard Skills
Essential
- Previous Telephone Switchboard Experience
- Previous Experience of handling multiple queries over the telephone
Person Specification
Customer Service
Essential
- Previous Telephone Switchboard Experience
- Customer Service Experience
Desirable
- Reception Experience
- Proven Experience in dealing with members of the public
Switchboard Skills
Essential
- Previous Telephone Switchboard Experience
- Previous Experience of handling multiple queries over the telephone
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
