SECamb

Incident Administrator

The closing date is 05 August 2025

Job summary

The Datix team are responsible for the running of the Patient Safety Systems currently Datix Web system and DCIQ system on a day-to-day basis around the Trust. This involves liaising with managers and staff to resolve queries.

o The department is responsible for reporting on incidents and risk, looking at this data and analysing trends within the organisation.

To play a key trust-wide role in assisting in the management of incidents, risks, safety alerts, complaints, and safeguarding modules and administrating the future claims and mortality modules on the Patient Safety System currently involving Datix Web and DatixCloudIQ (DCIQ).

Main duties of the job

o Day-to-day administration of the Patient Safety System currently Datix Web system, DCIQ system, and any office and administrative systems in use by the department.o To setup, modify and close users of the system based on access requirements and relevant access needs considering Information Governance requirements, security protocols, relevant laws, and trust policies.o To set up, modify and maintain reporting throughout the Datix Web and DCIQ applications. This includes in this is all Incident, Risks, the Learning From Patient Safety Events (LFPSE) and the Patient Safety Incident Response Framework (PSIRF), Duty of Candour and any other ad-hoc reports that maybe required by managers.

Please refer to Job Description for full details

About us

  • Option to join NHS pension scheme
  • A minimum 27 days' holiday each year, increasing after 5 years' service.
  • Personal and professional development and training opportunities.
  • Salary Sacrifice schemes for cars or push bikes.
  • Access to occupational health and counselling services.
  • Award winning wellbeing hub
  • Back up buddy App
  • Access to NHS discounts, offering NHS employees a range of money-saving deals.

Details

Date posted

23 July 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year NA

Contract

Permanent

Working pattern

Full-time

Reference number

278-IA-0725-AS

Job locations

Nexus House

4 Gatwick Road

CRAWLEY

RH10 9BG


Job description

Job responsibilities

The successful applicant will support in the maintaining the patient safety system as problems or new requirements are identified, including any bug fixing and any change requests. Fault logging, maintenance, and intervention in conjunction with IT.

Job description

Job responsibilities

The successful applicant will support in the maintaining the patient safety system as problems or new requirements are identified, including any bug fixing and any change requests. Fault logging, maintenance, and intervention in conjunction with IT.

Person Specification

Qualifications

Essential

  • -Good general education (5 GCSE, A to C) or equivalent
  • -Advanced IT and typing skills

Desirable

  • -Qualification in the specialist area of governance- Risk Management
  • -Trained in the use of Datix/other risk management system.

Knowledge

Essential

  • -Working with Microsoft-based Office systems
  • -Ability to analyse statistical information and reports to a high standard with good accuracy
  • -Ability to develop and deliver specialist training to staff across the organisation. Patient Safety knowledge and up to date information into recent patient safety problems within the NHS.

Desirable

  • -Co-ordinating CAS Alerts -Working with the Reporting Systems (NRLS/LFPSE)

Experience

Essential

  • -Experience of working as a team, in a busy environment and being able to multi-task effectively and raise concerns to the manager.
  • -Experience in patient safety and the closure of incidents

Desirable

  • -Experience of working for NHS Trust/Independent Healthcare organisation

Skills

Essential

  • -Good computer skills
  • -Exchanging verbal or written communication with sensitive information with a range of staff across the organisation and other trusts.
  • -Ability to be able to concentrate for long periods whilst inputting, monitoring and checking data, document and reports often containing complex, sensitive and confidential information.
Person Specification

Qualifications

Essential

  • -Good general education (5 GCSE, A to C) or equivalent
  • -Advanced IT and typing skills

Desirable

  • -Qualification in the specialist area of governance- Risk Management
  • -Trained in the use of Datix/other risk management system.

Knowledge

Essential

  • -Working with Microsoft-based Office systems
  • -Ability to analyse statistical information and reports to a high standard with good accuracy
  • -Ability to develop and deliver specialist training to staff across the organisation. Patient Safety knowledge and up to date information into recent patient safety problems within the NHS.

Desirable

  • -Co-ordinating CAS Alerts -Working with the Reporting Systems (NRLS/LFPSE)

Experience

Essential

  • -Experience of working as a team, in a busy environment and being able to multi-task effectively and raise concerns to the manager.
  • -Experience in patient safety and the closure of incidents

Desirable

  • -Experience of working for NHS Trust/Independent Healthcare organisation

Skills

Essential

  • -Good computer skills
  • -Exchanging verbal or written communication with sensitive information with a range of staff across the organisation and other trusts.
  • -Ability to be able to concentrate for long periods whilst inputting, monitoring and checking data, document and reports often containing complex, sensitive and confidential information.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

SECamb

Address

Nexus House

4 Gatwick Road

CRAWLEY

RH10 9BG


Employer's website

https://www.secamb.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

SECamb

Address

Nexus House

4 Gatwick Road

CRAWLEY

RH10 9BG


Employer's website

https://www.secamb.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Recruitment Advisor

Archana Shettigar

archana.shettigar@secamb.nhs.uk

03001230999

Details

Date posted

23 July 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year NA

Contract

Permanent

Working pattern

Full-time

Reference number

278-IA-0725-AS

Job locations

Nexus House

4 Gatwick Road

CRAWLEY

RH10 9BG


Supporting documents

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