999 Clinical Supervisor

Job summary

999 Clinical Supervisor - Medway MRC

Full time and part time positions available.

South East Coast Ambulance Service NHS Foundation Trust (SECAmb) has a vision to 'support our staff to provide a caring, high quality and efficient urgent and emergency care service to our communities'. We are rated 'Good' for care by the Care Quality Commission and while the other areas under their most recent report require improvement, our aim is to continually improve and to reach outstanding across all areas of the Trust.

Our 4,000+ workforce provide services to 4.9m people across Kent, Surrey, Sussex and North East Hampshire. We handle over 1 million calls to 999 and 1 million calls to NHS 111 every year.

We would like to hear from Band 6 Paramedics and Nurses with experienced in acute medicine/emergency department, primary care and community response teams who would like to join a dynamic team specialising in telephone triage offering urgent & emergency care.

More information regarding our services and locations can be found on our website.

Please be advised interviews will be held on Thursday 14th August at our Crawley HQ, Crawley, Sussex RH10 9BG.

Main duties of the job

South East Coast Ambulance Service NHS Foundation Trust is looking to recruit staff to work as Clinicians in our Integrated care (999/111) Emergency Operations Centres.

We are looking for registered Clinicians with at least two years' post registration experience, keen to progress and develop into a new career challenge.

You will be working within the multi-disciplinary clinical team in our contact centres situated in Gillingham and Crawley. You will be providing support for incoming emergency calls, carrying out remote triage of patients over the phone to ensure access to the most appropriate care pathways to meet the patient's needs.

You will need a proven track record of extensive clinical experience working across a variety of primary care and urgent & emergency settings, with well-honed patient consultation skills including excellent telephone communication skills, be self-motivated and able to manage your own workload.

Applications from Clinicians with experience of telephone triage are also welcome.

About us

• Option to join NHS pension scheme
• A minimum 27 days' holiday each year, increasing after 5 years' service.
• Personal and professional development and training opportunities.
• Salary Sacrifice schemes for cars or push bikes.
• Access to occupational health and counselling services.
• Award winning wellbeing hub
• Back up buddy App
• Access to NHS discounts, offering NHS employees a range of money-saving deals.

The role requires:

• Permanent full-time contracts
• Permanent part-time contracts
• 24-hour rotas that involve unsocial hours working due to the delivery of patients presenting through 999.
• Please note, this is a 7-day per week role and there is a requirement to work a variety of shifts. Unsocial hours is payable in addition to the salary quoted, dependent upon working pattern.

Training : 8.5 weeks full time NHS Pathways 999

• 2 weeks NHSP Training,
• 1 week CAD training (all Monday-Friday).
• 2 weeks EMA mentoring (shift work),
• 1 week NHSP clinician training (Monday-Friday)
• 2 weeks mentoring (shift work)

Training - The training and mentoring is full time (37.5 hours per week) whether you are applying for a full time or part time position.

Other than in exceptional circumstances, the starting salary for staff new to the NHS will be the bottom point of the band to which they have been appointed.