Oxleas NHS Foundation Trust

Mobile Administrative and Clerical Officer

The closing date is 08 October 2025

Job summary

We are looking for an experienced administrator to join our District Nursing and Podiatry Service in Bexley.

This is a busy and varied role; you will be based within various teams across the District Nursing Service in the borough of Bexley, providing administration support to the clinicians. You should have excellent communication skills, verbal, listening and written, as you will be liaising with clients, carers, GP's and other professionals with regard to administrative duties.

Excellent organisation skills and the ability to prioritise work are essential, as you will be setting up and maintaining office processes and procedures and managing conflicting deadlines. You must be able to respond to urgent referrals and messages and booking appointments.

Experience of Microsoft Office packages, including Excel, is desirable.

Experience of using RIO or other patient information systems would be an advantage, although full training will be given to the successful applicants.

For further information, please contact Lorraine Manston on 020 8319 7111

Main duties of the job

  • Delivering an efficient, effective, administrative and clerical service for the District Nursing Service
  • To provide an administrative and clerical service to the District Nursing team, opening, sorting and distribution of post and any relevant correspondence
  • Processing new referrals and information, recording appropriate data using Oxleas Rio system to its full functionality for the service
  • To prepare information, for example, client files, letters, reports, in line with local policies and procedures
  • To collate, photocopy and distribute reports and other relevant information for GPs, internal and external agencies
  • To book appointments, meetings, rooms and interpreter services as required
  • To gather data as requested, for example activity data and statistics, providing punctual and accurate information following departmental and local trust guidelines as required on a weekly, monthly and quarterly basis.

About us

Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children's centres, schools and people's homes.We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary's Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.

Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values:

  • We're Kind
  • We're Fair
  • We Listen
  • We Care

Details

Date posted

24 September 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£29,651 to £31,312 a year pa inc

Contract

Permanent

Working pattern

Full-time

Reference number

277-7479898-CPH

Job locations

151 Lodge Hill

Goldie Leigh Site

Abbey Wood

SE2 0AY


Job description

Job responsibilities

  • Delivering an efficient and effective, administrative and clerical service for the District Nursing Service. To provide cover and support to the District Nursing Team administrators and the Podiatry administrator.
  • To provide an administrative and clerical service to the District Nursing and/or Podiatry Team. To open, sort and distribute post and any relevant correspondence.
  • To process new referrals and information, recording appropriate data using Oxleas Rio system to its full functionality for the service
  • To prepare information, for example, client files, letters, reports, in line with local policies and procedures
  • To collate, photocopy and distribute reports and other relevant information for GPs, internal and external agencies
  • To book appointments, meetings, rooms and interpreter services as required
  • To collate agenda items, take minutes at team meetings and distribute information to team members as requested.

Job description

Job responsibilities

  • Delivering an efficient and effective, administrative and clerical service for the District Nursing Service. To provide cover and support to the District Nursing Team administrators and the Podiatry administrator.
  • To provide an administrative and clerical service to the District Nursing and/or Podiatry Team. To open, sort and distribute post and any relevant correspondence.
  • To process new referrals and information, recording appropriate data using Oxleas Rio system to its full functionality for the service
  • To prepare information, for example, client files, letters, reports, in line with local policies and procedures
  • To collate, photocopy and distribute reports and other relevant information for GPs, internal and external agencies
  • To book appointments, meetings, rooms and interpreter services as required
  • To collate agenda items, take minutes at team meetings and distribute information to team members as requested.

Person Specification

Education

Essential

  • Education to GCSE/CSE level C (or equivalent) and above in English and Maths (2)

Experience

Essential

  • Experience working in health or social care setting
  • Experience of working with public

Desirable

  • Proven experience of working in a busy office environment and able to undertake duties required

Skills

Desirable

  • Use of Microsoft Office packages including Excel
  • Knowledge and use of RiO
Person Specification

Education

Essential

  • Education to GCSE/CSE level C (or equivalent) and above in English and Maths (2)

Experience

Essential

  • Experience working in health or social care setting
  • Experience of working with public

Desirable

  • Proven experience of working in a busy office environment and able to undertake duties required

Skills

Desirable

  • Use of Microsoft Office packages including Excel
  • Knowledge and use of RiO

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Oxleas NHS Foundation Trust

Address

151 Lodge Hill

Goldie Leigh Site

Abbey Wood

SE2 0AY


Employer's website

http://oxleas.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Oxleas NHS Foundation Trust

Address

151 Lodge Hill

Goldie Leigh Site

Abbey Wood

SE2 0AY


Employer's website

http://oxleas.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Administration Manager

Lorraine Manston

lorraine.manston@nhs.net

02083197111

Details

Date posted

24 September 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£29,651 to £31,312 a year pa inc

Contract

Permanent

Working pattern

Full-time

Reference number

277-7479898-CPH

Job locations

151 Lodge Hill

Goldie Leigh Site

Abbey Wood

SE2 0AY


Supporting documents

Privacy notice

Oxleas NHS Foundation Trust's privacy notice (opens in a new tab)