Job summary
We have an exciting opportunity for a dynamic and innovative manager to lead and develop the service for people with psychosis in the London Borough of Bromley. You will provide operational management, service development and leadership to multidisciplinary teams including Early Intervention for Psychosis, a Community Rehabilitation Service and Community mental health teams. We are currently reviewing our Psychosis pathways across our organisation giving the successful applicant the opportunity to influence the development of our new model of care and embed our vision for a high quality, efficient psychosis service.
The successful candidate will be an experienced manager with strong leadership skills and a proven ability to develop services and manage change. Ideally they would also have experience of working across a range of mental health services themselves.
This Band 8a role provides strategic and operational leadership to ensure the delivery of high-quality, recovery-focused care for individuals with complex mental health needs.
The post holder will coordinate multidisciplinary services, drive service transformation, and ensure seamless integration with partner agencies.
Main duties of the job
- Lead the ICMP service line, ensuring effective coordination of multidisciplinary teams.
- Oversee day-to-day operations, ensuring compliance with Trust policies and national standards.
- Manage performance, quality, and financial oversight of the service.
- Support workforce development through recruitment, supervision, and training.
- Lead on risk management, safeguarding, and governance processes.
- Maintain strong communication with internal teams and external stakeholders.
- Contribute to strategic planning and service transformation initiatives.
- Ensure accurate documentation, reporting, and data analysis for service monitoring
About us
Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children's centres, schools and people's homes.We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary's Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.
Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values:
- We're Kind
- We're Fair
- We Listen
- We Care
Job description
Job responsibilities
The post holder will:
- Provide non-clinical leadership and be accountable for the operational delivery and strategic development of the ICMP service.
- Analyse complex service data and implement action plans to improve performance and outcomes.
- Manage delegated budgets and ensure efficient use of resources.
- Lead recruitment, staff deployment, and shift planning across multiple sites.
- Apply HR policies and oversee staff development, appraisals, and supervision.
- Ensure clinical standards are upheld across the pathway, supporting evidence-based care.
- Facilitate training, mentoring, and student placements.
- Engage in service-level research and audits to inform continuous improvement.
- Communicate effectively with a wide range of stakeholders, including service users, carers, and partner organisations.
Job description
Job responsibilities
The post holder will:
- Provide non-clinical leadership and be accountable for the operational delivery and strategic development of the ICMP service.
- Analyse complex service data and implement action plans to improve performance and outcomes.
- Manage delegated budgets and ensure efficient use of resources.
- Lead recruitment, staff deployment, and shift planning across multiple sites.
- Apply HR policies and oversee staff development, appraisals, and supervision.
- Ensure clinical standards are upheld across the pathway, supporting evidence-based care.
- Facilitate training, mentoring, and student placements.
- Engage in service-level research and audits to inform continuous improvement.
- Communicate effectively with a wide range of stakeholders, including service users, carers, and partner organisations.
Person Specification
Education/Qualifications
Essential
- Relevant professional qualification in health or social care (e.g., RMN, Social Work, Occupational Therapy) or equivalent experience.
- Completion of mandatory training relevant to the role (e.g., safeguarding, infection control, health & safety).
- Where applicable, registration with a recognised UK professional body (e.g., NMC, HCPC)
Desirable
- Evidence of ongoing professional development aligned with service leadership.
- Qualification or training in management or leadership.
- Experience facilitating training, mentoring, or coaching in a healthcare setting
Experience
Essential
- Extensive experience managing community mental health services.
- Proven ability to lead multidisciplinary teams and deliver integrated care.
- Experience in operational leadership and performance management.
Desirable
- Experience in strategic planning and service transformation.
- Budget management and resource allocation experience
- Partnership working with statutory and non-statutory agencies.
Skills/Abilities/Knowledge
Essential
- Strong communication and interpersonal skills across complex and sensitive context
- High level of autonomy in decision-making and strategic leadership.
- Proficiency in using electronic patient record systems and data analysis too
Desirable
- Ability to interpret complex data and implement service improvements.
- Skilled in planning, organising, and managing competing priorities
- Emotional intelligence and resilience in high-pressure environments.
Person Specification
Education/Qualifications
Essential
- Relevant professional qualification in health or social care (e.g., RMN, Social Work, Occupational Therapy) or equivalent experience.
- Completion of mandatory training relevant to the role (e.g., safeguarding, infection control, health & safety).
- Where applicable, registration with a recognised UK professional body (e.g., NMC, HCPC)
Desirable
- Evidence of ongoing professional development aligned with service leadership.
- Qualification or training in management or leadership.
- Experience facilitating training, mentoring, or coaching in a healthcare setting
Experience
Essential
- Extensive experience managing community mental health services.
- Proven ability to lead multidisciplinary teams and deliver integrated care.
- Experience in operational leadership and performance management.
Desirable
- Experience in strategic planning and service transformation.
- Budget management and resource allocation experience
- Partnership working with statutory and non-statutory agencies.
Skills/Abilities/Knowledge
Essential
- Strong communication and interpersonal skills across complex and sensitive context
- High level of autonomy in decision-making and strategic leadership.
- Proficiency in using electronic patient record systems and data analysis too
Desirable
- Ability to interpret complex data and implement service improvements.
- Skilled in planning, organising, and managing competing priorities
- Emotional intelligence and resilience in high-pressure environments.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
