Mental Health Pathway Administrator

Job description

Job responsibilities

• Liaise with family and/or significant others, community healthcareservices, liaison and diversion teams, police custody services andcourts and other prisons of those imprisoned to obtain more clarityaround patients medical history and ongoing care needs on arrival and release/transfer.
• Collect and produce all relevant clinical history to ensure safety,continuity of care and minimal re-assessments for the patients,ensuring that the records held for residents are up to date andaccurate.
• Ensure information is shared where appropriate and consent has been given to ensure that care plans and risks for residents are widely understood by all staff supporting them, including HMPPS staff where appropriate.
• Dealing with incoming correspondence on a daily basis, distributingand taking appropriate action as necessary and ensuring urgent items are brought to the attention of a member of the team.
• Preparing, sending, scanning of all clinical letters, correspondence and information required by the mental health pathway team.
• Audio typing/typing mental health assessments, referrals andcorrespondence.
• Contributing to maintaining the mental health referral database,caseloads and attending mental health referral meeting; following upon actions to ensure they are complete in a timely manner.
• Contribute to organising ACCT review arrangements with thehealthcare team to ensure all ACCT reviews are attended.
• Maintaining database of all staff who have received ACCT/SASHtraining and keeping this up to date.
• Organising and contributing with CPA review meetings and s117meetings.
• Organise and support the process of mental health transfers andmaintaining a database on this.
• Implementing and maintaining effective client filing systems, ensuring client records are safe, confidential, up to date and accessible.
• Handling both routine and urgent matters using initiative and withminimal supervision.
• Use DATIX incident reporting for any near miss or incidents thatoccurs as per Trust policy.
• Supervising and offering leadership support to junior administrationstaff.
• Undertaking any other duties commensurate with the level of the post as required, ensuring efficient and effective running of thedepartment/section.
• Participating in supervision and PDR/appraisal.
• Provide support/cover to other administrative teams as/when require.
• Clear precise communication with clinical teams working as part of the Mental Health Pathway team.
• Liaise and work closely with the healthcare administration team toensure duplicating work is avoided and all administrative tasks areundertaken efficiently.
• Communicate and work closely with colleagues from other prisons for shared learning and joint working arrangements.
• Liaison and telephone contact with all statutory and non-statutoryagencies, healthcare practitioners, GPs, consultants and solicitors etc...within prisons, hospitals and community health settings as required.
• To act as first point of contact for incoming calls, taking accurate,detailed messages as necessary ensuring these are passed on to theappropriate personnel.
• Providing and receiving complex and sensitive information.
• Proactively communicating with colleagues on workload issues,annual leave arrangements and administration issues.
• Maintain sound working relationships and communication with allcolleagues within Oxleas, external agencies and stakeholders.

IMPORTANT INFORMATION PLEASE READ:

All applicants must be willing to undertake National Security Vetting in order to work in a Prison Setting. This will be completed as part of the pre-employment checks through Oxleas and the prison vetting team.

You will need to provide:

Proof of right to work documentation

Proof of ID, needs to include 1 photographic ID

Proof of address documentation

Non-UK passport holders will need to have correct documentation (right to work in the UK) and a Home office Share code.

Address History:

5 years address history will be needed.

Applicants that are not UK Passport holders who provide less than 5 years UK address history will need to provide a Police Certificate which must be in English from where they resided previously.

Applicants who are UK Passport holders who have lived abroad for a period of more than six months during the last three years will need to provide a certificate of good conduct or an overseas police check in English from the countries resided in or visited.

In order to assist you in obtaining a Police Certificate, guidance can be sought from:https://www.gov.uk/government/publications/criminal-records-checks-for-overseas-applicants

If the country you have resided in is not listed here, you can obtain the necessary information by contacting the relevant Embassy or High Commission for that Country. Their contact details can be found on the Foreign & Commonwealth Office website (http://www.fco.gov.uk/en).

Person Specification

Experience

Essential

• 1 Year Admin experience

Desirable

• 1 Year Prison Experience

Experience

Essential

• Minute Taking Experience

Experience

Essential

• Microsoft Office Experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Oxleas NHS Foundation Trust

Address

HMP YOI ISIS

Western Way

London

SE28 0NZ

Employer's website

http://oxleas.nhs.uk/ (Opens in a new tab)