Job summary
The Adult Learning Disability and Autism Services Directorate has a number of exciting high priority projects which require senior project management oversight to enable delivery.
The post holder will be required to support the design and implementation of service change, working closely with clinical colleagues to enable service transformation.
This post will work across a range of service improvement projects in Adults Learning Disabilities and Autism Services. The work of the project manager will support our key priorities of great out of hospital care and reducing waiting times for our services.
You will need excellent organisational and communication skills and will have extensive experience working at a senior level, delivering transformational change.
You will have extensive experience of managing complex projects and implementation service change, with excellent organisational and communication skills.
You will also need to have a strong financial understanding as well as knowledge and experience of data analysis, to support both service modelling and benefits realisation.
Main duties of the job
The key focus of the role is to project manage work streams of the Adults with Learning Disabilities and Autism Services Development Strategy, which aims to deliver the aspirations of the NHS Long Term Plan.
The post holder will proactively engage with staff and senior managers to project manage transformational programmes across Services embedding new ways of working to enhance service performance as we move into new ways of working in line with the Long-Term Plan.
About us
Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children's centres, schools and people's homes.
We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary's Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.
Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values:
- We're Kind
- We're Fair
- We Listen
- We Care
Job description
Job responsibilities
The post holder will:
- Lead one or more projects within ALD & ASD Services ensuring they are planned, managed and evaluated in a timely and effectively way to ensure high quality of delivery across their portfolio of projects
- Be responsible for identifying and reporting on issues and risks and undertaking mitigating actions
- Take responsibility for the accuracy, timeliness, reliability and appropriateness of data ensuring quality decisions can be made
- Be responsible for supporting the Business and Service Improvement Manager and Associate Director in the production of strategic reports and briefings for the Director
Project Management
- Planning and designing the transformation project plans for each project and proactively monitoring overall progress, resolving issues and initiation corrective action as appropriate
- To manage the scoping and procurement of assisted technologies (as appropriate)
- Defining the governance arrangements for a variety of projects
- Quality assurance and overall integrity of new projects focussing inwardly on the internal consistency of projects and outwardly on coherence with infrastructure planning, interfaces with other programmes and corporate technical and specialist standards
- Managing third party contributions to projects, to include primary care and other external partners (e.g. CCG, Local authority, Public Health, Third Sector, Commercial)
- Managing both the dependencies and the interfaces between projects
- Scope out change to clinical pathways to improve quality and productivity, including service modelling, defining policies and procedures
- Working with teams of staff, motivating and encouraging them to review their working practices and how they deliver services. Undertaking, where appropriate, the necessary analysis of how the business is currently operating to inform service redesign
- Managing risks to the projects successful outcome
- Initiaing extra activities and other management interventions wherever gaps in the project are identified or issues arise
- Reporting progress of the project at regular levels to the Associate Director and Service Manager for Adults with Learning Disabilities and Autism Services
Resource Management
- Managing the projects resources monitoring the expenditures and costs against delivered and realised benefits as the projects progress
- Facilitating the involvement of individuals to the project delivery team, ensuring that staff engagement is an integral part of the programme
- Ensuring that the delivery of new services from the projects is to the appropriate levels of quality, on time and within budget, in accordance with the programme plan and programme governance arrangements
- Responsible for the performance of projects, including the team members outputs and delivery, ensuring effective management of staff
- Ensuring that there is efficient allocation of common resources and skills within the project portfolio
- Conducting necessary audits to inform future planning
- Working within defined budget
Communication
Presentation and communication
- Developing a communications strategy for the projects for which the postholder is responsible
- Managing the communications with all stakeholders this will include communication with Director and presenting work externally to the Directorate
- To manage the communication plan setting up appropriate communications as required.
- Developing and undertaking presentations to a wide audience (including Director level) and to a high standard.
- Supporting the communication channels for the transformation strategy both internally and externally.
- Attend a wide range of communication events, this may include evening and weekend working
Staff engagement
- To develop a staff engagement plan for implementation
- Facilitating the appointment or involvement of individuals to the project delivery team, ensuring that staff engagement is an integral part of the programme
- Undertaking training and development for staff
The post holder will build relationships and communicate with:
- Directorate Management Team, including the Associate Directors and Service and Operational Managers
- Business Manager and Business and Performance Lead and Project support roles
- All project stakeholders Trust wide. Corporate Colleagues, Service Staff & Managers to ensure a smooth implementation of change / project deliverables
- Internal and external stakeholders
- Internal and external suppliers
Job description
Job responsibilities
The post holder will:
- Lead one or more projects within ALD & ASD Services ensuring they are planned, managed and evaluated in a timely and effectively way to ensure high quality of delivery across their portfolio of projects
- Be responsible for identifying and reporting on issues and risks and undertaking mitigating actions
- Take responsibility for the accuracy, timeliness, reliability and appropriateness of data ensuring quality decisions can be made
- Be responsible for supporting the Business and Service Improvement Manager and Associate Director in the production of strategic reports and briefings for the Director
Project Management
- Planning and designing the transformation project plans for each project and proactively monitoring overall progress, resolving issues and initiation corrective action as appropriate
- To manage the scoping and procurement of assisted technologies (as appropriate)
- Defining the governance arrangements for a variety of projects
- Quality assurance and overall integrity of new projects focussing inwardly on the internal consistency of projects and outwardly on coherence with infrastructure planning, interfaces with other programmes and corporate technical and specialist standards
- Managing third party contributions to projects, to include primary care and other external partners (e.g. CCG, Local authority, Public Health, Third Sector, Commercial)
- Managing both the dependencies and the interfaces between projects
- Scope out change to clinical pathways to improve quality and productivity, including service modelling, defining policies and procedures
- Working with teams of staff, motivating and encouraging them to review their working practices and how they deliver services. Undertaking, where appropriate, the necessary analysis of how the business is currently operating to inform service redesign
- Managing risks to the projects successful outcome
- Initiaing extra activities and other management interventions wherever gaps in the project are identified or issues arise
- Reporting progress of the project at regular levels to the Associate Director and Service Manager for Adults with Learning Disabilities and Autism Services
Resource Management
- Managing the projects resources monitoring the expenditures and costs against delivered and realised benefits as the projects progress
- Facilitating the involvement of individuals to the project delivery team, ensuring that staff engagement is an integral part of the programme
- Ensuring that the delivery of new services from the projects is to the appropriate levels of quality, on time and within budget, in accordance with the programme plan and programme governance arrangements
- Responsible for the performance of projects, including the team members outputs and delivery, ensuring effective management of staff
- Ensuring that there is efficient allocation of common resources and skills within the project portfolio
- Conducting necessary audits to inform future planning
- Working within defined budget
Communication
Presentation and communication
- Developing a communications strategy for the projects for which the postholder is responsible
- Managing the communications with all stakeholders this will include communication with Director and presenting work externally to the Directorate
- To manage the communication plan setting up appropriate communications as required.
- Developing and undertaking presentations to a wide audience (including Director level) and to a high standard.
- Supporting the communication channels for the transformation strategy both internally and externally.
- Attend a wide range of communication events, this may include evening and weekend working
Staff engagement
- To develop a staff engagement plan for implementation
- Facilitating the appointment or involvement of individuals to the project delivery team, ensuring that staff engagement is an integral part of the programme
- Undertaking training and development for staff
The post holder will build relationships and communicate with:
- Directorate Management Team, including the Associate Directors and Service and Operational Managers
- Business Manager and Business and Performance Lead and Project support roles
- All project stakeholders Trust wide. Corporate Colleagues, Service Staff & Managers to ensure a smooth implementation of change / project deliverables
- Internal and external stakeholders
- Internal and external suppliers
Person Specification
Skills and Abilities
Essential
- Demonstrably strong organisation, planning, analysis, problem solving and team working skills
- Ability to analyse complex data and interpret outcomes
Desirable
- Exceptionally strong communication and relationship building skills, able to apply appropriate methods to motivate, persuade, train and remove barriers to acceptance for what will be potentially contentious changes to practice
Education and knowledge
Essential
- Master's Degree or equivalent experience
- PRINCE2 or alternative project management methodology trained
Desirable
- Post graduate qualifications/development in Quality Improvement or Project Management
- Leadership Development
Experience
Essential
- Significant experience of project management, staff engagement and change management (5 years)
- Experience of working with complex stakeholders across organisations
Desirable
- Experience of Procurement and tendering
- Experience of engaging staff
Person Specification
Skills and Abilities
Essential
- Demonstrably strong organisation, planning, analysis, problem solving and team working skills
- Ability to analyse complex data and interpret outcomes
Desirable
- Exceptionally strong communication and relationship building skills, able to apply appropriate methods to motivate, persuade, train and remove barriers to acceptance for what will be potentially contentious changes to practice
Education and knowledge
Essential
- Master's Degree or equivalent experience
- PRINCE2 or alternative project management methodology trained
Desirable
- Post graduate qualifications/development in Quality Improvement or Project Management
- Leadership Development
Experience
Essential
- Significant experience of project management, staff engagement and change management (5 years)
- Experience of working with complex stakeholders across organisations
Desirable
- Experience of Procurement and tendering
- Experience of engaging staff
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
