Job summary
Patient Flow Deputy Manager, Band 7 Permanent - Full Time - 37.5 hours per week
The post holder will be part of the Patient Flow Team and based in the Patient Flow Hub. They will work alongside the Patient Flow Clinical lead and deputise for them when required, the role incudes co-ordinating and managing patient flow during working hours Monday - Friday,.in accordance with the Trust Bed Management Policy whilst ensuring the best quality of care for each patient. The post holder is responsible for managing the 24 hour Healthroster for Senior Practitioners and admin staff in the Patient Flow team. This will ensure that effective patient flow across the organisation is achieved.
The post holder will work to reduce admissions through effective screening of all referrals for admissions and signposting patients safely to other services or to their respective community teams. They will work in close partnership with local wards, crisis resolution and home treatment teams, CMHTs, Consultant Psychiatrists, Approved Mental Health Professionals (AMHP's) and social workers, lead responsibility for the effective, efficient, and optimum management of inpatient beds.
Main duties of the job
Key Task and Responsibilities
Optimise the efficient usage of inpatient beds
Reduction in length of stay in acute in-patient units due to delayed discharge.
Provision of regular, informative, and accurate bed management information.
Support Patient Flow Clinical Lead Manager with the following:
- To have oversight be for the allocation of all emergency and elective admissions across the Trust, ensuring safe and appropriate patient placement liaising with the Clinical Site practitioners / ward managers.
- The post holder will ensure that Operational Pressure Escalation Levels (OPEL) are embedded. Contribute to the implementation of SAFER and internal professional standard at ward level and that escalation processes are part of the operational meeting structure.
- The post holder will support in ensuring that bed levels are monitored and that there is a timely escalation process is embedded within all care pathways, across the organisation and the whole system.
- The post holder will work closely with managers within the patient flow pathway such as Modern Matrons, Crisis Managers and Community Team Managers and in doing so facilitating the timely, effective, appropriate, and safe discharge of patients from the acute hospital setting to the community.
About us
Oxleas - About Us
Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children's centres, schools and people's homes.We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary's Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.
Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values:
- We're Kind
- We're Fair
- We Listen
Job description
Job responsibilities
Represent the Trust and play a vital role in communicating and maintaining a good working relationship between other healthcare providers and stakeholders, for example police and social care services.
Take responsibility for agreed clinical, managerial, and strategic projects associated with the provision of the Patient Flow Service. This will include planning, implementing, reviewing, and revising these projects as necessary, especially in relation to the service development.
At all times follow the NMC Code of Conduct for Professional Standards of Practice and Behaviour for Nurses and Midwives (2015) and ensure that all staff within their sphere of responsibility also follow the code as laid down.
Supervise, monitor, and appraise the performance of qualified and unqualified staff within the sphere of responsibility, reporting any concerns to senior management as required.
Act as a change agent to promote innovation and high standards of practice.
Reflect on own practices and practices of the team, working with colleagues to develop and implement service improvement initiatives.
When working Out of Hours their focus is to provide clinical input to support the smooth operation of the out of hours patient flow pathway.
The post holder is required to train, mentor and coach staff and facilitate courses/study days.
Job description
Job responsibilities
Represent the Trust and play a vital role in communicating and maintaining a good working relationship between other healthcare providers and stakeholders, for example police and social care services.
Take responsibility for agreed clinical, managerial, and strategic projects associated with the provision of the Patient Flow Service. This will include planning, implementing, reviewing, and revising these projects as necessary, especially in relation to the service development.
At all times follow the NMC Code of Conduct for Professional Standards of Practice and Behaviour for Nurses and Midwives (2015) and ensure that all staff within their sphere of responsibility also follow the code as laid down.
Supervise, monitor, and appraise the performance of qualified and unqualified staff within the sphere of responsibility, reporting any concerns to senior management as required.
Act as a change agent to promote innovation and high standards of practice.
Reflect on own practices and practices of the team, working with colleagues to develop and implement service improvement initiatives.
When working Out of Hours their focus is to provide clinical input to support the smooth operation of the out of hours patient flow pathway.
The post holder is required to train, mentor and coach staff and facilitate courses/study days.
Person Specification
Qualifications
Essential
- Professional Qualification
- Evidence of recent training
Desirable
Experience
Essential
- Significant clinical experience in a multi-disciplinary environment delivering mental health care (minimum 3 years)
- Expereince working in Acute / Crisis setting
- Experience in providing supervision
Desirable
- Working in bed management role
Skills
Essential
- Ability to assess & manage risk
- Ability to use IT skills to prepare reports and analyse data
- Demonstrate leadership skills
Person Specification
Qualifications
Essential
- Professional Qualification
- Evidence of recent training
Desirable
Experience
Essential
- Significant clinical experience in a multi-disciplinary environment delivering mental health care (minimum 3 years)
- Expereince working in Acute / Crisis setting
- Experience in providing supervision
Desirable
- Working in bed management role
Skills
Essential
- Ability to assess & manage risk
- Ability to use IT skills to prepare reports and analyse data
- Demonstrate leadership skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
