Job summary
Are you ready to unlock your potential within a challenging, creative and fast paced work environment? Do you want to escape your current job role and work with people to build positive and productive lives, whatever their past? Now is the time to break into offender healthcare and develop your career.
As part of the South West Prison Healthcare contract awarded to Oxleas NHS trust in 2022, we are able to expand recruitment and are looking for a compassionate, knowledgeable and motivated Regional Manager to join our friendly teams within our Bristol, South Gloucestershire & Wiltshire (BSGW) Cluster of 4 prisons.
Our healthcare team have a real impact on promoting health and well-being to those in prison and we pride ourselves on using skills and strategies that instil hope for patients future resettlement back into the community. We directly deliver Mental Health, Physical Health, Pharmacy and Clinical Substance Misuse in an integrated healthcare delivery model to provide effective and responsive care to improve wellbeing and support better outcomes in the future.
Main duties of the job
As a Regional Manager for BSGW, you will be responsible for the effective leadership and management of all prison healthcare services across HMP's Ashfield, Bristol, Erlestoke and Leyhill. You will work closely with the Service Director, Operational Manager and regularly link with key stakeholders including commissioners, prison governors and directors.
You will provide direction and co-ordination in shaping and implementing the future provision and quality of services, lead the development agenda on new business opportunities (including writing business cases), and ensure the proactive management of sub-contracted services, through a regular review process. You will actively participate in the change management agenda of prison health care needs at a local and national level.
You will co-ordinate the Forensic & Prison Directorate's approach to clinical governance in all prisons in order to assure and monitor high standards of care. You will also ensure there is a clear process followed in the event of a serious incident / death in custody with a suitable investigation and learning.
On-call: you will be required to cover the Trust Service manager on-call on a rotational basis as directed.
About us
Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children's centres, schools and people's homes.
We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary's Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values: o We're Kind o We're Fair o We Listen o We Care
Job description
Job responsibilities
- Is required to operate independently in providing leadership and direction to the prison
- Ensure effective participation in the development of services in the prisons
- Create an environment which promotes innovation and in which services can be continuall
- Develop and maintain strong and positive relationships with Heads of Healthcare to assist in moving services
- Develop and maintain effective working arrangements with Commissioners, voluntary organisations, secure service providers,
- Be accountable for the overall performance and effective management and delivery of a high quality multi-disciplinar
- Manage all delegated resources efficiently and effectively ensuring that all work complies with trust policies, procedures and statutory obligations
- Responsible for the performance management agenda within the prisons including reporting and monitorin
- Provide effective leadership through formal supervision an
- Actively promote a culture of equal opportunities for staff and service users
- Provide specialist knowledge and leadership on the delivery of healthcare in prisons across the catchment area ensuring the delivery of a high-quality service is delivered within allocate
- To participate fully in continuous professional development and supervision
- Ensure compliance with relevant parts of the MHA Act including the legal requirements of the NHS care provision and implementation of trust CPA policies and procedure
Management responsibilities
- To be responsible for the effective management of the prison-based teams, and act accordingly as an authorised signatory. Ensure systems are in place to monito
- To participate in the selection, recruitment and interviewing of relevant staff.
- Ensure sound and effective human resource practices are observed in line with trus
- Be responsible for the auditing and monitoring of the Court Psychiatric Assessment service and the associated invoicing and financial remuneration o
- Responsible for financial management and control of the service budgets, including reporting and monitorin
- Ensuring services are cost effective, efficient and provided within budget to agreed quality standards (equivalent to that available in the community)
- To be responsible for ensuring that systems are in place for the planning allocation and control of work and for the setting and reviewing targets, standards an
- To attend specialist directorate meetings ensuring that there is representation from services, also to attend relevant trus
- Ensure that prison and trust IM&T requirements are taken forward, creating and assisting the effective use of managemen
- Ensure sickness and H&S procedures
- To respond to complaints within the framework of Oxleas complaints procedure.
- To identify staff development and training needs through regular appraisal and performanc
- Will ensure adherences and implementation of the serious incident policy and will provide support to all staff to activate procedures regarding reporting of incidents and to implement any changes following any investigation by Senio
- Ensure that electronic data inputting is occurring within the team and is an accurate reflection of the work generated within the
Leadership
- In conjunction with the service director, and other heads of disciplines, ensure provision is available for effective professional and clinical leadership of services
- Contribute to the development of the prison services through planning and implementation of new initiatives
- Develop effective communication skills in conveying the Directorates philosophy and service level agreements when working with all criminal justice agencies
- To be able to provide leadership, mentorship and supervision
- To ensure staff competencies meet best practice standards to ensure high quality and safe patient care
- To participate and support in the Directorates approach to clinical governance in monitoring quality and standards in care
- To ensure that regular departmental meetings occur to address both business and practice issues.
- To review and reflect on own practice and performance through effective use of professional and operational supervision and appraisal
- To ensure the delivery of training across a range of agencies on issues pertaining to the management of mentally disordered offenders
- Participate in regular formal presentations/training both within the directorate and to external agencies.
Clinical
- To ensure there is a process in place to monitor the quality of assessments and care planning work undertaken by the department
- Ensure that there is accurate and comprehensive assessments of need and risk and formulation of care plans that have clear structures of implementation and evaluation in line with Trust CPA policy
- Develop and implement evidence based interventions in the management of mentally disordered offenders in the community
- Ensure clinical effectiveness in working with patients, families and carers, including people who disengage from services, by facilitating engagement and therapeutic co-operation through the use of flexible and responsive engagement strategies which by the very nature of the client group can be complex and demanding
- To participate in reflective practice within the supervision framework
- Occasional / frequent exposure to distressing, volatile and unpredictable situations e.g. verbal abuse and challenging behaviour.
Research
- To participate in audit and data collection in establishing clinical outcomes and to inform decision making in relation to future provision and planning of community forensic services
Communication
- Maintain professional standards and quality of service across all boroughs which will require tact and diplomacy in communicating changes in service policy which may be opposed or misunderstood
- Assimilating and disseminating highly sensitive information which may impact organisationally and require discretion and analytic judgement on the part of the professional involved in terms of disclosure.
- Ensure effective communication between forensic mental health services, general mental health services and the criminal justice system keeping within agreed protocols on information sharing and confidentiality
- To demonstrate the ability to initiate, plan and implement the induction, training and education of adult and mental health students and allied staff on the role of forensic community services.
On Call/Unsocial Hours
- Participate in the appropriate on-call rota, for the Trust
- Undertake other duties agreed in conjunction with the service director
IMPORTANT INFORMATION, PLEASE READ:All applicants must be willing to undertake National Security Vetting in order to work in a Prison Setting. This will be completed as part of the pre-employment checks through Oxleas and the prison vetting team.
You will need to provide:Proof of right to work documentationProof of ID, needs to include 1 photographic IDProof of address documentationNon-UK passport holders will need to have correct documentation (right to work in the UK) and a Home office Share code.
Address History:5 years address history will be needed. Applicants that are not UK Passport holders who provide less than 5 years UK address history will need to provide a Police Certificate which must be in English from where they resided previously.Applicants who are UK Passport holders who have lived abroad for a period of more than six months during the last three years will need to provide a certificate of good conduct or an overseas police check in English from the countries resided in or visited.In order to assist you in obtaining a Police Certificate, guidance can be sought from:https://www.gov.uk/government/publications/criminal-records-checks-for-overseas-applicantsIf the country you have resided in is not listed here, you can obtain the necessary information by contacting the relevant Embassy or High Commission for that Country. Their contact details can be found on the Foreign & Commonwealth Office website (http://www.fco.gov.uk/en).
Job description
Job responsibilities
- Is required to operate independently in providing leadership and direction to the prison
- Ensure effective participation in the development of services in the prisons
- Create an environment which promotes innovation and in which services can be continuall
- Develop and maintain strong and positive relationships with Heads of Healthcare to assist in moving services
- Develop and maintain effective working arrangements with Commissioners, voluntary organisations, secure service providers,
- Be accountable for the overall performance and effective management and delivery of a high quality multi-disciplinar
- Manage all delegated resources efficiently and effectively ensuring that all work complies with trust policies, procedures and statutory obligations
- Responsible for the performance management agenda within the prisons including reporting and monitorin
- Provide effective leadership through formal supervision an
- Actively promote a culture of equal opportunities for staff and service users
- Provide specialist knowledge and leadership on the delivery of healthcare in prisons across the catchment area ensuring the delivery of a high-quality service is delivered within allocate
- To participate fully in continuous professional development and supervision
- Ensure compliance with relevant parts of the MHA Act including the legal requirements of the NHS care provision and implementation of trust CPA policies and procedure
Management responsibilities
- To be responsible for the effective management of the prison-based teams, and act accordingly as an authorised signatory. Ensure systems are in place to monito
- To participate in the selection, recruitment and interviewing of relevant staff.
- Ensure sound and effective human resource practices are observed in line with trus
- Be responsible for the auditing and monitoring of the Court Psychiatric Assessment service and the associated invoicing and financial remuneration o
- Responsible for financial management and control of the service budgets, including reporting and monitorin
- Ensuring services are cost effective, efficient and provided within budget to agreed quality standards (equivalent to that available in the community)
- To be responsible for ensuring that systems are in place for the planning allocation and control of work and for the setting and reviewing targets, standards an
- To attend specialist directorate meetings ensuring that there is representation from services, also to attend relevant trus
- Ensure that prison and trust IM&T requirements are taken forward, creating and assisting the effective use of managemen
- Ensure sickness and H&S procedures
- To respond to complaints within the framework of Oxleas complaints procedure.
- To identify staff development and training needs through regular appraisal and performanc
- Will ensure adherences and implementation of the serious incident policy and will provide support to all staff to activate procedures regarding reporting of incidents and to implement any changes following any investigation by Senio
- Ensure that electronic data inputting is occurring within the team and is an accurate reflection of the work generated within the
Leadership
- In conjunction with the service director, and other heads of disciplines, ensure provision is available for effective professional and clinical leadership of services
- Contribute to the development of the prison services through planning and implementation of new initiatives
- Develop effective communication skills in conveying the Directorates philosophy and service level agreements when working with all criminal justice agencies
- To be able to provide leadership, mentorship and supervision
- To ensure staff competencies meet best practice standards to ensure high quality and safe patient care
- To participate and support in the Directorates approach to clinical governance in monitoring quality and standards in care
- To ensure that regular departmental meetings occur to address both business and practice issues.
- To review and reflect on own practice and performance through effective use of professional and operational supervision and appraisal
- To ensure the delivery of training across a range of agencies on issues pertaining to the management of mentally disordered offenders
- Participate in regular formal presentations/training both within the directorate and to external agencies.
Clinical
- To ensure there is a process in place to monitor the quality of assessments and care planning work undertaken by the department
- Ensure that there is accurate and comprehensive assessments of need and risk and formulation of care plans that have clear structures of implementation and evaluation in line with Trust CPA policy
- Develop and implement evidence based interventions in the management of mentally disordered offenders in the community
- Ensure clinical effectiveness in working with patients, families and carers, including people who disengage from services, by facilitating engagement and therapeutic co-operation through the use of flexible and responsive engagement strategies which by the very nature of the client group can be complex and demanding
- To participate in reflective practice within the supervision framework
- Occasional / frequent exposure to distressing, volatile and unpredictable situations e.g. verbal abuse and challenging behaviour.
Research
- To participate in audit and data collection in establishing clinical outcomes and to inform decision making in relation to future provision and planning of community forensic services
Communication
- Maintain professional standards and quality of service across all boroughs which will require tact and diplomacy in communicating changes in service policy which may be opposed or misunderstood
- Assimilating and disseminating highly sensitive information which may impact organisationally and require discretion and analytic judgement on the part of the professional involved in terms of disclosure.
- Ensure effective communication between forensic mental health services, general mental health services and the criminal justice system keeping within agreed protocols on information sharing and confidentiality
- To demonstrate the ability to initiate, plan and implement the induction, training and education of adult and mental health students and allied staff on the role of forensic community services.
On Call/Unsocial Hours
- Participate in the appropriate on-call rota, for the Trust
- Undertake other duties agreed in conjunction with the service director
IMPORTANT INFORMATION, PLEASE READ:All applicants must be willing to undertake National Security Vetting in order to work in a Prison Setting. This will be completed as part of the pre-employment checks through Oxleas and the prison vetting team.
You will need to provide:Proof of right to work documentationProof of ID, needs to include 1 photographic IDProof of address documentationNon-UK passport holders will need to have correct documentation (right to work in the UK) and a Home office Share code.
Address History:5 years address history will be needed. Applicants that are not UK Passport holders who provide less than 5 years UK address history will need to provide a Police Certificate which must be in English from where they resided previously.Applicants who are UK Passport holders who have lived abroad for a period of more than six months during the last three years will need to provide a certificate of good conduct or an overseas police check in English from the countries resided in or visited.In order to assist you in obtaining a Police Certificate, guidance can be sought from:https://www.gov.uk/government/publications/criminal-records-checks-for-overseas-applicantsIf the country you have resided in is not listed here, you can obtain the necessary information by contacting the relevant Embassy or High Commission for that Country. Their contact details can be found on the Foreign & Commonwealth Office website (http://www.fco.gov.uk/en).
Person Specification
Education/Qualification
Essential
- Professional Healthcare Qualification or Qualification in Management.
- Degree or equivalent experience
Experience
Essential
- oAt least 5 years experience of working in a community setting preferably with experience in Forensic or Prison services.
- oExperience of service development and change management.
- o Experience of leading a team in matters of operational and strategic management.
Experience
Desirable
- oExperience of liaising closely with commissioner and other senior stakeholders in the Health and Criminal justice arena
- oExperience of managing multi- professional groups
Knowledge
Essential
- oKnowledge of current mental health policies and their impact on forensic mental health services.
- oUnderstanding of information systems and there use in service planning, decision making and development.
- oAbility to manage the complex demands for service provision
Person Specification
Education/Qualification
Essential
- Professional Healthcare Qualification or Qualification in Management.
- Degree or equivalent experience
Experience
Essential
- oAt least 5 years experience of working in a community setting preferably with experience in Forensic or Prison services.
- oExperience of service development and change management.
- o Experience of leading a team in matters of operational and strategic management.
Experience
Desirable
- oExperience of liaising closely with commissioner and other senior stakeholders in the Health and Criminal justice arena
- oExperience of managing multi- professional groups
Knowledge
Essential
- oKnowledge of current mental health policies and their impact on forensic mental health services.
- oUnderstanding of information systems and there use in service planning, decision making and development.
- oAbility to manage the complex demands for service provision
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
