Oxleas NHS Foundation Trust

Team Administrator

Information:

This job is now closed

Job summary

Bexley Wellbeing Hub

Team Administrator, Band 3

FULL TIME 37.5hrs Mon-Fri

The Community Mental Health Transformation Programme has led to the development of the Community Mental Health and Wellbeing Hub in Bexley and this is being delivered by a combination of staff from Oxleas, Mind in Bexley, South East London CCG, Primary Care, Bexley Local Authority, voluntary, third party and local partners.

We are looking for an experienced administrator to join our Wellbeing Hub Service in Older Adults and Adults Mental Health Service in Bexley.

This is a busy and varied role and you will be providing administration support to the Bexley Wellbeing Hub. You should have excellent communication skills, verbal, listening and written, as you will be liaising with clients, carers, GP's and other professionals with regard to administrative duties.

Excellent organisation skills and the ability to prioritise work are essential, as you will be setting up and maintaining office processes and procedures and managing conflicting deadlines. You must be able to respond to urgent referrals and messages and booking appointments.

Experience of Microsoft Office packages, including Excel, is essential.

Experience of using Rio or other patient information systems would be an advantage, although full training will be given to the successful applicants.

Working within an multi disciplinary team, being able to use your own initiative and work on your own when necessary.

Main duties of the job

MAIN DUTIES

The post holder will provide a high-quality administrative service support to the Hub Multidisciplinary Team, using independent judgment, working proactively without direct supervision and prioritising workload using own initiative, involving a commensurate degree of accountability.

Working within an multi disciplinary team, being able to use your own initiative and work on your own when necessary.

Support team, dealing with clients face to face and on the telephone, copy and audio typing using the G2 voice recognition system, typing letters to clients and GP's, typing client assessments, scanning/photocopying, booking appointments, taking/typing up formal minutes and covering other admin work during periods of a/l or sickness which includes reception work.

About us

Oxleas offers a wide range of NHS healthcare services to people living in South East London and Kent and to people in prison. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,000 members of staff work in many different settings including hospitals, clinics, prisons, children's centres, schools and people's homes.

We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary's Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.

Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values:

  • We're Kind
  • We're Fair
  • We Listen
  • We Care

Details

Date posted

28 July 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£27,129 to £28,649 a year pa inc

Contract

Permanent

Working pattern

Full-time

Reference number

277-5524029-CMH

Job locations

Bexley Wellbeing Hub

Erith Centre, Park Cresent

Erith

DA8 3EE


Job description

Job responsibilities

Duties will include dealing with clients face to face and on the telephone, copy and audio typing using the G2 voice recognition system, typing letters to clients and GPs, typing client assessments, scanning/photocopying, booking appointments, taking and typing up formal minutes and covering other admin work during periods of annual leave or sickness which includes reception work

Job description

Job responsibilities

Duties will include dealing with clients face to face and on the telephone, copy and audio typing using the G2 voice recognition system, typing letters to clients and GPs, typing client assessments, scanning/photocopying, booking appointments, taking and typing up formal minutes and covering other admin work during periods of annual leave or sickness which includes reception work

Person Specification

Computer Skills

Essential

  • Experience

Minute taking

Essential

  • Experience of taking formal minutes

Audio typing or G2 computer literate

Essential

  • Minimum 2 years experience

NHS admin experience

Essential

  • 2 years experience

Desirable

  • NHS/Experience or similar organisation

Communication/Client Experience

Essential

  • Experience
Person Specification

Computer Skills

Essential

  • Experience

Minute taking

Essential

  • Experience of taking formal minutes

Audio typing or G2 computer literate

Essential

  • Minimum 2 years experience

NHS admin experience

Essential

  • 2 years experience

Desirable

  • NHS/Experience or similar organisation

Communication/Client Experience

Essential

  • Experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Oxleas NHS Foundation Trust

Address

Bexley Wellbeing Hub

Erith Centre, Park Cresent

Erith

DA8 3EE


Employer's website

http://oxleas.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Oxleas NHS Foundation Trust

Address

Bexley Wellbeing Hub

Erith Centre, Park Cresent

Erith

DA8 3EE


Employer's website

http://oxleas.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Senior Administrator

Edward Mills

edward.mills5@nhs.net

02036689490

Details

Date posted

28 July 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£27,129 to £28,649 a year pa inc

Contract

Permanent

Working pattern

Full-time

Reference number

277-5524029-CMH

Job locations

Bexley Wellbeing Hub

Erith Centre, Park Cresent

Erith

DA8 3EE


Supporting documents

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