Job summary
To provide administrative and secretarial support to the Trauma Coordinators. Reporting to the Site Practitioner Team Leader and working closely with them. To work flexibly and to provide and receive confidential and sensitive information written, oral or verbal, to be exchanged with patients/clients, relatives, staff or external parties.
Main duties of the job
Undertake specific tasks to support the Trauma Coordinator team on a daily basis, answering trauma referral calls, calling back departments, referring hospitals, and assisting to ensure the trauma pathway for patients is as smooth as possible.
About us
Rated GOOD overall with outstanding care by the CQC. A specialist NHS hospital providing life-changing reconstructive surgery, burns care and rehabilitation services across the South of England and beyond.
We specialise in conditions of the eyes (corneoplastics), hands, head and neck cancer and skin cancer, reconstructive breast surgery, maxillofacial surgery and prosthetics, providing regional and national services in these areas of clinical expertise.Our world-leading clinical teams also treat more common conditions of the eyes, hands, skin, and teeth for the people of East Grinstead and the surrounding areas. In addition, QVH provides a minor injuries unit, expert therapies, a sleep service, and a growing portfolio of community-based services.Patients consistently rate QVH amongst the top hospitals in the country for quality of care.
Our success is underpinned by the skills and enthusiasm of our staff and a strong culture of partnership. We are fully committed to training and development of the workforce with support for continuing education and learning.
Job description
Job responsibilities
Please see Job Description and Person Specification.
To provide administrative and secretarial support to the Trauma Coordinators. Reporting to the Site Practitioner Team Leader and working closely with them. To work flexibly and to provide and receive confidential and sensitive information written, oral or verbal, to be exchanged with patients/clients, relatives, staff or external parties.
Job description
Job responsibilities
Please see Job Description and Person Specification.
To provide administrative and secretarial support to the Trauma Coordinators. Reporting to the Site Practitioner Team Leader and working closely with them. To work flexibly and to provide and receive confidential and sensitive information written, oral or verbal, to be exchanged with patients/clients, relatives, staff or external parties.
Person Specification
Qualifications
Essential
- Secondary Education
- RSA Level 3 or able to demonstrate specialist knowledge within this field through practical experience
Desirable
- Patientcare/PAS (Patient Administration System)
Experience
Essential
- Secretarial experience and administration experience
- Experience in dealing with the general public
- Healthcare knowledge
Desirable
- Experience in medical administration
Qualifications
Essential
- Audio Typing
- Advanced Microsoft word skills
- Computer skills
Desirable
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Access
Person Specification
Qualifications
Essential
- Secondary Education
- RSA Level 3 or able to demonstrate specialist knowledge within this field through practical experience
Desirable
- Patientcare/PAS (Patient Administration System)
Experience
Essential
- Secretarial experience and administration experience
- Experience in dealing with the general public
- Healthcare knowledge
Desirable
- Experience in medical administration
Qualifications
Essential
- Audio Typing
- Advanced Microsoft word skills
- Computer skills
Desirable
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Access
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
