Job summary
QVH is a Trust with an exceptional reputation and history. We provide life-changing reconstructive surgery, burns care and rehabilitation services and have an international reputation for pioneering advanced techniques and treatments.
We are looking for Health Care Assistants to join our Bank and are especially looking for those with a particular interest in Inpatient Burns, Outpatients including Corneo Plastics and Pre Assessment.
You need to be flexible and committed, offering frequent shifts to join us in continuing to give outstanding patient care. We would be delighted to hear from you, whether you are looking to either enhance your skillset or gain more experience at a world renowned Centre of Excellence.
We have excellent training programmes and can offer a variety of work in a friendly and inspiring environment. You will work as part of a supportive team to provide safe, effective, efficient and compassionate care for patients and their relatives.
Main duties of the job
The Healthcare Assistant will work as part of the team with supervision of registered practitioners to provide effective, safe patient focused care at all times.
Contribute to the development of the care environment with a positive, professional attitude.
Contribute to the maintenance of daily provision of service and care to meet the individual needs of patients and department.
To support the smooth running of the department and ensure patients, relatives and carers are dealt with in a friendly and efficient manner.
You will ensure that policies and guidelines are adhered to.
About us
Rated GOOD overall with outstanding care by the CQC. A specialist NHS hospital providing life-changing reconstructive surgery, burns care and rehabilitation services across the South of England and beyond.
A centre of excellence, with an international reputation for pioneering advanced techniques and treatments. Everything we do is informed by our passion for providing the highest quality care and the best clinical outcomes.
At QVH we are proud of our achievements and our specialist services continue to record excellent clinical outcomes for patients. We regularly receive excellent results from patient satisfaction surveys and on average 98% of inpatients say they would recommend the hospital to their family or friends.
Our success is underpinned by the skills and enthusiasm of our staff and a strong culture of partnership. We are fully committed to training and development of the workforce with support for continuing education and learning.
Job description
Job responsibilities
Clinical Responsibilities
- To prepare areas in preparation for receiving patients
- Assist to ensure the department is restocked and have shared responsibility for maintaining the cleaning of clinical areas
- Comply with, and maintain Trust & Local Infection Control policies and procedures.
- To assist with the admission and discharge of patients
- The post holder will be required to work as part of a skilled team to support the provision of an effective and safe clinical service
- Work as part of a team under supervision to provide a safe, effective environment of care for patients, relatives and their carers. Under direction of a registered practitioner, to support a comprehensive level of care, maintaining high standards and continuity of care to patients.
- Support the registered practitioner in the delivery of direct and indirect patient care.
- Under the direction of a registered practitioner, undertake a range of delegated clinical duties including record keeping, patient observations and specimen handling.
- Under the direction of the registered practitioner check sterilised equipment, ensuring related paperwork is in order and completed correctly.
- To assist in ensuring all written documentation is completed, i.e. Patient care plans,
- Use Patient Centre for relevant purposes.
- Assist with the provision of the day to day management of clinical equipment and report any problems to senior colleagues, completing the necessary documentation.
- Communicate with colleagues, patients and their relatives/ carers in a professional and compassionate manner. To escalate any concerns about a patient to the relevant practitioner immediately.
- Assist patients with activities of daily living whilst ensuring the privacy and dignity of the patient is maintained at all times, for example, undressing, chaperoning, emotional and physical support overcoming barriers to communication.
- Ensure patients, visitors and staff are dealt with sensitively and professionally with due regard to ethnic origin, culture, religion, disability and sexual orientation.
- Acting as a positive role model for peers, supporting other HCAs as required.
- Maintain professionalism at all times and respect colleagues.
- Recognise potential hazards in the workplace and deal with them within own capability and/or report promptly to relevant team leader.
- To deal with queries and problems from patients and staff, both on the telephone and personally, in a positive and helpful manner and escalate as appropriate
- Attend department meetings
- Ensure a safe environment in the department for patients/staff and visitors and inform the Matron/ Nurse in Charge of potential hazards. Comply with COSHH regulation and other Health and Safety legislation
- Be prepared to extend knowledge and skills by rotation through whole department
- Assist in the evaluation of new equipment and resources
- To undertake phlebotomy tasks as required upon completion of the competency
- Be able to use any information technology within the department
- Carry out any other duties commensurate with the post within own capability.
Job description
Job responsibilities
Clinical Responsibilities
- To prepare areas in preparation for receiving patients
- Assist to ensure the department is restocked and have shared responsibility for maintaining the cleaning of clinical areas
- Comply with, and maintain Trust & Local Infection Control policies and procedures.
- To assist with the admission and discharge of patients
- The post holder will be required to work as part of a skilled team to support the provision of an effective and safe clinical service
- Work as part of a team under supervision to provide a safe, effective environment of care for patients, relatives and their carers. Under direction of a registered practitioner, to support a comprehensive level of care, maintaining high standards and continuity of care to patients.
- Support the registered practitioner in the delivery of direct and indirect patient care.
- Under the direction of a registered practitioner, undertake a range of delegated clinical duties including record keeping, patient observations and specimen handling.
- Under the direction of the registered practitioner check sterilised equipment, ensuring related paperwork is in order and completed correctly.
- To assist in ensuring all written documentation is completed, i.e. Patient care plans,
- Use Patient Centre for relevant purposes.
- Assist with the provision of the day to day management of clinical equipment and report any problems to senior colleagues, completing the necessary documentation.
- Communicate with colleagues, patients and their relatives/ carers in a professional and compassionate manner. To escalate any concerns about a patient to the relevant practitioner immediately.
- Assist patients with activities of daily living whilst ensuring the privacy and dignity of the patient is maintained at all times, for example, undressing, chaperoning, emotional and physical support overcoming barriers to communication.
- Ensure patients, visitors and staff are dealt with sensitively and professionally with due regard to ethnic origin, culture, religion, disability and sexual orientation.
- Acting as a positive role model for peers, supporting other HCAs as required.
- Maintain professionalism at all times and respect colleagues.
- Recognise potential hazards in the workplace and deal with them within own capability and/or report promptly to relevant team leader.
- To deal with queries and problems from patients and staff, both on the telephone and personally, in a positive and helpful manner and escalate as appropriate
- Attend department meetings
- Ensure a safe environment in the department for patients/staff and visitors and inform the Matron/ Nurse in Charge of potential hazards. Comply with COSHH regulation and other Health and Safety legislation
- Be prepared to extend knowledge and skills by rotation through whole department
- Assist in the evaluation of new equipment and resources
- To undertake phlebotomy tasks as required upon completion of the competency
- Be able to use any information technology within the department
- Carry out any other duties commensurate with the post within own capability.
Person Specification
Experience
Essential
- Experience working in a team
Desirable
- Experience of caring for and supporting patients in a care/ hospital environment
Skills
Essential
- Good communication skills both written and oral
Desirable
- Monitoring of patients vital signs in a healthcare setting
Person Specification
Experience
Essential
- Experience working in a team
Desirable
- Experience of caring for and supporting patients in a care/ hospital environment
Skills
Essential
- Good communication skills both written and oral
Desirable
- Monitoring of patients vital signs in a healthcare setting
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
