Queen Victoria Hospital NHS Foundation Trust

HCA Burns Laser Service

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This job is now closed

Job summary

The Queen Victoria Hospital is one of the largest plastic surgery units in the country, serving a population of over 4 million people in the South East and for certain services, nationally. It has an international reputation for delivering high quality, innovative care in many areas.

The Burns Service provides acute and reconstructive care for the population of Kent, Surrey, Sussex and South London. It is the sole provider of such care in the region. It is part of the wider London & South East Burns Network. In addition to treating 2000 adults and children with acute burns it also has a multidisciplinary scar and reconstruction service for those patients who need expert scar treatment.

We are looking to recruit an enthusiastic Healthcare Assistant to join our Burns team, as part of our new Laser service which manages burn scarring.

You will be patient focused and willing to learn all aspects of burns and skin loss wound management to ensure our patients are seen in a timely, friendly environment. The Laser service is a new service currently in development and you will be provided with all the relevant training for this aspect of the role.

Main duties of the job

At the Queen Victoria Hospital NHS Foundation Trust, an exciting opportunity has arisen within our burns team for a Band 3 Health Care Assistant.

This specialist department assesses and treats minor to moderate burns and skin loss injuries, whilst managing follow-ups and admissions from external referrers. We are also developing a new laser service for the treatment of burns scarring.

An enthusiastic and self-motivated person is required to provide clinical healthcare support to the staff nurses within our burn's outpatients department and the Advanced Clinical Practitioners who deliver the laser service. The role gives the opportunity to work as part of a dedicated and busy clinical team whilst developing yourself and others in delivering a high standard of clinical care.

About us

Rated GOOD overall with outstanding care by the CQC. A specialist NHS hospital providing life-changing reconstructive surgery, burns care and rehabilitation services across the South of England and beyond.

We specialise in conditions of the eyes (corneoplastics), hands, head and neck cancer and skin cancer, reconstructive breast surgery, maxillofacial surgery and prosthetics, providing regional and national services in these areas of clinical expertise.Our world-leading clinical teams also treat more common conditions of the eyes, hands, skin, and teeth for the people of East Grinstead and the surrounding areas. In addition, QVH provides a minor injuries unit, expert therapies, a sleep service, and a growing portfolio of community-based services.Patients consistently rate QVH amongst the top hospitals in the country for quality of care.

Our success is underpinned by the skills and enthusiasm of our staff and a strong culture of partnership. We are fully committed to training and development of the workforce with support for continuing education and learning.

Details

Date posted

06 February 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

276-6957880-AfC

Job locations

Queen Victoria Hospital

East Grinstead

RH19 3DZ


Job description

Job responsibilities

Clinical Responsibilities

To prepare clinic rooms in preparation for receiving patients

Assist to ensure the department is restocked and have shared responsibility for maintaining the cleaning of clinical areas

The post holder will be required to work as part of a skilled team to support the provision of an effective and safe clinical service

Work as part of a team under supervision to provide a safe, effective environment of care for patients, relatives and their carers. Under direction of a registered practitioner, to support a comprehensive level of care, maintaining high standards and continuity of care to patients

Support the registered practitioner in the delivery of direct and indirect patient care

Under the direction of a registered practitioner, undertake a range of delegated clinical duties including record keeping, patient observations, specimen handling and participate in wound care

Under the direction of the registered practitioner check sterilised equipment, ensuring related paperwork is in order and completed correctly

To assist in ensuring all written documentation is completed, i.e. Patient care plans and charts

Use the Patient Centre system for relevant purposes

Assist with the provision of the day-to-day management of clinical equipment and report any problems to senior colleagues, completing the necessary documentation

Communicate with colleagues, patients and their relatives/ carers in a professional and compassionate manner. To escalate any concerns about a patient to the relevant practitioner immediately

Assist patients with activities of daily living whilst ensuring the privacy and dignity of the patient is maintained at all times, for example chaperoning, emotional and physical support, overcoming barriers to communication

Ensure patients, visitors and staff are dealt with sensitively and professionally with due regard to ethnic origin, culture, religion, disability and sexual orientation

Acting as a positive role model for peers, supporting other HCAs as required

Maintain professionalism at all times and respect colleagues

To deal with queries and problems from patients and staff, both on the telephone and personally, in a positive and helpful manner and escalate as appropriate

Attend department meetings

Ensure a safe environment in the department for patients/staff and visitors and inform the Department Manager/ Nurse in Charge of potential hazards. Comply with COSHH regulation and other Health and Safety legislation

Assist in the evaluation of new equipment and resources

To undertake phlebotomy tasks as required upon completion of the competency

Be able to use any information technology within the department

Training and development will be available for the successful applicant, and you would need to have an Apprenticeship Level 3 or Level 3 Diploma (NVQ) in Health care support or able to demonstrate knowledge within this field through practical experience to be shortlisted for this role.

All training in regards to the laser service/assistance with using the lasers will be provided.

Job description

Job responsibilities

Clinical Responsibilities

To prepare clinic rooms in preparation for receiving patients

Assist to ensure the department is restocked and have shared responsibility for maintaining the cleaning of clinical areas

The post holder will be required to work as part of a skilled team to support the provision of an effective and safe clinical service

Work as part of a team under supervision to provide a safe, effective environment of care for patients, relatives and their carers. Under direction of a registered practitioner, to support a comprehensive level of care, maintaining high standards and continuity of care to patients

Support the registered practitioner in the delivery of direct and indirect patient care

Under the direction of a registered practitioner, undertake a range of delegated clinical duties including record keeping, patient observations, specimen handling and participate in wound care

Under the direction of the registered practitioner check sterilised equipment, ensuring related paperwork is in order and completed correctly

To assist in ensuring all written documentation is completed, i.e. Patient care plans and charts

Use the Patient Centre system for relevant purposes

Assist with the provision of the day-to-day management of clinical equipment and report any problems to senior colleagues, completing the necessary documentation

Communicate with colleagues, patients and their relatives/ carers in a professional and compassionate manner. To escalate any concerns about a patient to the relevant practitioner immediately

Assist patients with activities of daily living whilst ensuring the privacy and dignity of the patient is maintained at all times, for example chaperoning, emotional and physical support, overcoming barriers to communication

Ensure patients, visitors and staff are dealt with sensitively and professionally with due regard to ethnic origin, culture, religion, disability and sexual orientation

Acting as a positive role model for peers, supporting other HCAs as required

Maintain professionalism at all times and respect colleagues

To deal with queries and problems from patients and staff, both on the telephone and personally, in a positive and helpful manner and escalate as appropriate

Attend department meetings

Ensure a safe environment in the department for patients/staff and visitors and inform the Department Manager/ Nurse in Charge of potential hazards. Comply with COSHH regulation and other Health and Safety legislation

Assist in the evaluation of new equipment and resources

To undertake phlebotomy tasks as required upon completion of the competency

Be able to use any information technology within the department

Training and development will be available for the successful applicant, and you would need to have an Apprenticeship Level 3 or Level 3 Diploma (NVQ) in Health care support or able to demonstrate knowledge within this field through practical experience to be shortlisted for this role.

All training in regards to the laser service/assistance with using the lasers will be provided.

Person Specification

Application form and interview

Essential

  • GCSE in English and Maths
  • Apprenticeship Level 3 or Level 3 Diploma (NVQ) in Health care support or able to demonstrate knowledge within this field through practical experience

Desirable

  • Previous experience in wound care
  • Previous experience in outpatient work setting
  • Previous experience in burn service
Person Specification

Application form and interview

Essential

  • GCSE in English and Maths
  • Apprenticeship Level 3 or Level 3 Diploma (NVQ) in Health care support or able to demonstrate knowledge within this field through practical experience

Desirable

  • Previous experience in wound care
  • Previous experience in outpatient work setting
  • Previous experience in burn service

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Queen Victoria Hospital NHS Foundation Trust

Address

Queen Victoria Hospital

East Grinstead

RH19 3DZ


Employer's website

https://www.qvh.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Queen Victoria Hospital NHS Foundation Trust

Address

Queen Victoria Hospital

East Grinstead

RH19 3DZ


Employer's website

https://www.qvh.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Advanced Clinical Practitioner

Catherine Henn

catherine.henn@nhs.net

01342414440

Details

Date posted

06 February 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

276-6957880-AfC

Job locations

Queen Victoria Hospital

East Grinstead

RH19 3DZ


Supporting documents

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