Job summary
General Manager - Generic
Division: Surgery & Anaesthetics, Women, Children & Young People
Band: 8b
Salary: £64,455 - £74,896 per annum/pro rata
Interview Date: 26th March 2026
We are recruiting for 2 General Managers, 1 for our Surgery & Anaesthetics Division and one for our Women, Children & Young People Division.
The General Manager will be accountable for a range of services across the care group, working alongside the Clinical Directors and Head of Nursing, ensuring high quality, flexible and responsive service delivery and to plan, develop, coordinate and evaluate the services provided.
They will be responsible for devising robust plans which look to sustain achievement of the constitutional (operational) and financial standards, as well as regularly reviewing these to ensure that plans are effective.
The role will also support aspects of clinical governance compliance and assurance related to the care group, ensuring safe and effective use of all resources.
Main duties of the job
The General Manager will be accountable for a range of services across the care group, working alongside the Clinical Director and Head of Nursing, ensuring high quality, flexible and responsive service delivery and to plan, develop, coordinate and evaluate the services provided.
They will be responsible for devising robust plans which look to sustain achievement of the constitutional (operational) and financial standards, as well as regularly reviewing these to ensure that plans are effective.
The role will also support aspects of clinical governance compliance and assurance related to the care group, ensuring safe and effective use of all resources.
Our values areBold,Every Person Counts,Sharing and Open andTogether. It is important that you understand and to refer to our values when completing your application and always reflect our values throughout your employment with the Trust.
We are committed to endorsing diversity, multiculturalism, and inclusion; our policies / procedures ensure that all applicants are treated fairly at every stage of the recruitment process.
To contribute to our exciting future and become part of our team, apply today
About us
Do you have the ambition and vision to deliver our mission of theBest of Care by the Best of People providing excellent care, every time?
Here at Medway, we pride ourselves on working together as one to ensure that our shared vision is achieved for our patients.
As a key partner in the healthcare of our local population, we are keen to deliver this as an outcome of our Trust-wide strategy - Patient First. Using an Operational Excellence approach to align our priorities and operational management structures, we are just over a year and half into our Patient First deployment. We are looking for creative, skilled people to join our Transformation Team and further support us on this journey.
Our culture and values define us here at Medway NHS Foundation Trust and are the heartbeat of who we are as an organisation.
Our BEST values underpin Patient First and are at the core of the care we give to our patients, the support we offer to our staff and our overall leadership approach:
B - Bold
E - Every person counts
S - Sharing and open
T - Together
Our Trust is a great choice for people who want to develop their career in an ambitious and dynamic environment; our employees are able to choose the coverage and supplemental benefits that best fit their needs and those of their families. This includes the promotion of flexible working opportunities across the Trust.
Job description
Job responsibilities
Provide strong, visible, professional leadership and focus for the delivery of excellent care with compassion across the care group
Ensure the operational performance of the care group services are effectively managed to meet agreed objectives and targets
Work in close conjunction with the triumvirate to set and deliver the care group objectives, in line with Division and Corporate targets and strategies
Manage operational actions plans to deliver income and expenditure balance on the budget devolved within the care group
Monitor performance against all activity targets and other service objectives
Ensure that all national and locally agreed waiting times and bookings targets are understood and met
Responsible for compliance with Trust complaints procedure for all complaints received within the care group, identifying, agreeing and implementing subsequent action plans
Take responsibility for the care group compliance with Health and Safety, CQC and GIRFT standards identifying, agreeing and implementing subsequent action plans
Take ownership of the operational delivery of cost improvement programme (CIP) work stream
Job description
Job responsibilities
Provide strong, visible, professional leadership and focus for the delivery of excellent care with compassion across the care group
Ensure the operational performance of the care group services are effectively managed to meet agreed objectives and targets
Work in close conjunction with the triumvirate to set and deliver the care group objectives, in line with Division and Corporate targets and strategies
Manage operational actions plans to deliver income and expenditure balance on the budget devolved within the care group
Monitor performance against all activity targets and other service objectives
Ensure that all national and locally agreed waiting times and bookings targets are understood and met
Responsible for compliance with Trust complaints procedure for all complaints received within the care group, identifying, agreeing and implementing subsequent action plans
Take responsibility for the care group compliance with Health and Safety, CQC and GIRFT standards identifying, agreeing and implementing subsequent action plans
Take ownership of the operational delivery of cost improvement programme (CIP) work stream
Person Specification
Qualifications
Essential
- Education to degree level or equivalent qualification and or experience
- Postgraduate management diploma or equivalent
- In-depth knowledge in a number of management disciplines acquired through training and experience to degree level or equivalent
Knowledge
Essential
- Up-to-date knowledge of NHS system reform policy and other key policy drivers. (Performance Management, operating Framework, capacity planning, payment by results, independent sector development and Foundation Trust issues)
Experience
Essential
- Proven experience of managing a significant service budget
- Proven track record of successful and sustained management in an NHS Foundation Trust or similar organisation
- Successful delivery of significant organisational change
- Evidence of a track record in change management
- Experience of managing people and teams
- Experience in developing creative solutions to problems
- Experience in giving presentations to diverse audiences
- Participate in the relevant on-call rota
Skills
Essential
- In line with established NHS management competencies, demonstrate the ability to prioritise, organise and carry out own work effectively and within agreed timescales and deadlines
- Strategic Planning
- Inter-agency communication and negotiation
- Project management
- Project management
- Analytical skills Influencing and creativity
- Good understanding of inter-agency working
- Planning, developing and implementing strategies
- Development and implementation of active and effective communication systems
- In managing others, has an approach which is both inclusive and developmental
- The ability to grasp critical issues and distil them into clear and manageable priorities, weighing both costs and benefits
- Essential IT skills (EITS) or equivalent
Other Attributes
Essential
- Able to move easily between the detail and the big picture on issues in understanding and explaining the complexity of challenges and possible solutions
- Able to clarify key points from diverse and complex sets of information
- Calm under pressure
- Respected and experienced professional with a reputation for setting and delivering high standards
- A genuine commitment to taking the organisation from better, to best, to brilliant
- Flexible and adaptable to change to meet the needs of the service
Person Specification
Qualifications
Essential
- Education to degree level or equivalent qualification and or experience
- Postgraduate management diploma or equivalent
- In-depth knowledge in a number of management disciplines acquired through training and experience to degree level or equivalent
Knowledge
Essential
- Up-to-date knowledge of NHS system reform policy and other key policy drivers. (Performance Management, operating Framework, capacity planning, payment by results, independent sector development and Foundation Trust issues)
Experience
Essential
- Proven experience of managing a significant service budget
- Proven track record of successful and sustained management in an NHS Foundation Trust or similar organisation
- Successful delivery of significant organisational change
- Evidence of a track record in change management
- Experience of managing people and teams
- Experience in developing creative solutions to problems
- Experience in giving presentations to diverse audiences
- Participate in the relevant on-call rota
Skills
Essential
- In line with established NHS management competencies, demonstrate the ability to prioritise, organise and carry out own work effectively and within agreed timescales and deadlines
- Strategic Planning
- Inter-agency communication and negotiation
- Project management
- Project management
- Analytical skills Influencing and creativity
- Good understanding of inter-agency working
- Planning, developing and implementing strategies
- Development and implementation of active and effective communication systems
- In managing others, has an approach which is both inclusive and developmental
- The ability to grasp critical issues and distil them into clear and manageable priorities, weighing both costs and benefits
- Essential IT skills (EITS) or equivalent
Other Attributes
Essential
- Able to move easily between the detail and the big picture on issues in understanding and explaining the complexity of challenges and possible solutions
- Able to clarify key points from diverse and complex sets of information
- Calm under pressure
- Respected and experienced professional with a reputation for setting and delivering high standards
- A genuine commitment to taking the organisation from better, to best, to brilliant
- Flexible and adaptable to change to meet the needs of the service
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
