Job summary
Ward Clerk
Division: Medicine & Emergency Care
Care Group: Acute Medicine
Band: 2
Salary: £24,169 per annum/pro rata
Interview Date: to be confirmed
We are recruiting for a Ward Clerk who shares our ambition and vision to deliver the Best of Care by the Best People and has the drive to take us forward, by ensuring that the Trust continues to be the first choice for patients and our staff.
Main duties of the job
Ward Clerk Duties
Generally doing all admin work for the ward and supporting ward manager and team.
Admitting patient
Discharging patients
Booking Transport
Answering telephone queries
Welcoming visitors
Our values are Bold, Every Person Counts, Sharing and Open and Together. It is important that you understand and to refer to our values when completing your application and always reflect our values throughout your employment with the Trust.
We are committed to endorsing diversity, multiculturalism, and inclusion; our policies / procedures ensure that all applicants are treated fairly at every stage of the recruitment process.
To contribute to our exciting future and become part of our team, apply today.
About us
Do you have the ambition and vision to deliver our mission of theBest of Care by the Best of People providing excellent care, every time?
Here at Medway, we pride ourselves on working together as one to ensure that our shared vision is achieved for our patients.
As a key partner in the healthcare of our local population, we are keen to deliver this as an outcome of our Trust-wide strategy - Patient First. Using an Operational Excellence approach to align our priorities and operational management structures, we are just over a year and half into our Patient First deployment. We are looking for creative, skilled people to join our Transformation Team and further support us on this journey.
Our culture and values define us here at Medway NHS Foundation Trust and are the heartbeat of who we are as an organisation.
Our BEST values underpin Patient First and are at the core of the care we give to our patients, the support we offer to our staff and our overall leadership approach:
B - Bold
E - Every person counts
S - Sharing and open
T - Together
Our Trust is a great choice for people who want to develop their career in an ambitious and dynamic environment; our employees are able to choose the coverage and supplemental benefits that best fit their needs and those of their families. This includes the promotion of flexible working opportunities across the Trust.
Job description
Job responsibilities
Admitting, discharging and transferring patients onto Bed Management System. Reviewing EDNS (as required) and ensuring patients personal details are up-to date and correctly entered onto the OASIS/PAS System. Inputting and amending Bed Occupancy System for Nursing Staff
Liaising with General Office regarding patients pensions/benefitsArranging appointments for Outpatient clinics as directed
Preparing of patients EDNs and admittance notification for GPs for completion by medical staff
Arranging completion and issue of medical certificates for sickness benefits purposes
Arranging ambulance transportation where authorised
Ordering and maintaining ward stationery and supplies
Receiving telephone calls, taking and relaying messages and referring calls as appropriate
Answering patients and relatives general enquiries and assisting them with any problems throughout their stay
Welcoming visitors
Supporting the ward manager, Senior Nurse and Management Team
Job description
Job responsibilities
Admitting, discharging and transferring patients onto Bed Management System. Reviewing EDNS (as required) and ensuring patients personal details are up-to date and correctly entered onto the OASIS/PAS System. Inputting and amending Bed Occupancy System for Nursing Staff
Liaising with General Office regarding patients pensions/benefitsArranging appointments for Outpatient clinics as directed
Preparing of patients EDNs and admittance notification for GPs for completion by medical staff
Arranging completion and issue of medical certificates for sickness benefits purposes
Arranging ambulance transportation where authorised
Ordering and maintaining ward stationery and supplies
Receiving telephone calls, taking and relaying messages and referring calls as appropriate
Answering patients and relatives general enquiries and assisting them with any problems throughout their stay
Welcoming visitors
Supporting the ward manager, Senior Nurse and Management Team
Person Specification
Qualifications
Essential
- Educated to GCSE level including English or equivalent qualification/experience
Skills
Essential
- Excellent communication skills - written and verbal
- Excellent interpersonal skills, with the ability to work across the organisation liaising with different levels of personnel
- Good organisational skills, self-motivation, drive for performance and improvement, reliable and flexible in approach and attitude
- Computer literate including ability to use Microsoft packages such as Excel
Other Attributes
Essential
- Ability to empathise with patients and carers and to provide a caring environment to aid communication
- Ability to work on own initiative and to work within a team
- Maintenance of patient confidentiality at all times
- Strong sense of commitment to openness, honesty and integrity in undertaking the role
- Attention to detail
- Flexible and adaptable to change to meet the needs of the service
Values
Essential
- Exhibits behaviours in line with Trust Values: BEST
Person Specification
Qualifications
Essential
- Educated to GCSE level including English or equivalent qualification/experience
Skills
Essential
- Excellent communication skills - written and verbal
- Excellent interpersonal skills, with the ability to work across the organisation liaising with different levels of personnel
- Good organisational skills, self-motivation, drive for performance and improvement, reliable and flexible in approach and attitude
- Computer literate including ability to use Microsoft packages such as Excel
Other Attributes
Essential
- Ability to empathise with patients and carers and to provide a caring environment to aid communication
- Ability to work on own initiative and to work within a team
- Maintenance of patient confidentiality at all times
- Strong sense of commitment to openness, honesty and integrity in undertaking the role
- Attention to detail
- Flexible and adaptable to change to meet the needs of the service
Values
Essential
- Exhibits behaviours in line with Trust Values: BEST
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
