Job summary
General Office Administrator
Division: Corporate
Care Group: Finance
Band: 2
Salary: £24,465 per annum/pro rata
Interview Date: 27th August 2025
We are recruiting for a General Office Administratorwho shares our ambition and vision to deliver theBest of Care by the Best People and has the drive to take us forward, by ensuring that the Trust continues to be the first choice for patients and our staff.
Main duties of the job
This post is part of the General Office Team within the Trust Finance Directorate.
The post holder is responsible for ensuring that all General Office cash and administration duties are carried out in accordance with Trust Standing
Financial Instructions.
The postholder will be responsible for ensuring that all income received by the Trust is input to Trust Financial Ledgers.
The post will also assist in the day to day responsibilities of the GeneralOffice which will include liaising with members of the general public, NHS employees, other NHS bodies and other organisations.
Our values are Bold, Every Person Counts, Sharing and Open and Together. It is important that you understand and to refer to our values when completing your application and always reflect our values throughout your employment with the Trust.
We are committed to endorsing diversity, multiculturalism, and inclusion; our policies / procedures ensure that all applicants are treated fairly at every stage of the recruitment process.
To contribute to our exciting future and become part of our team, apply today.
About us
Do you have the ambition and vision to deliver our mission of theBest of Care by the Best of People providing excellent care, every time?
Here at Medway, we pride ourselves on working together as one to ensure that our shared vision is achieved for our patients.
As a key partner in the healthcare of our local population, we are keen to deliver this as an outcome of our Trust-wide strategy - Patient First. Using an Operational Excellence approach to align our priorities and operational management structures, we are just over a year and half into our Patient First deployment. We are looking for creative, skilled people to join our Transformation Team and further support us on this journey.
Our culture and values define us here at Medway NHS Foundation Trust and are the heartbeat of who we are as an organisation.
Our BEST values underpin Patient First and are at the core of the care we give to our patients, the support we offer to our staff and our overall leadership approach:
B - Bold
E - Every person counts
S - Sharing and open
T - Together
Our Trust is a great choice for people who want to develop their career in an ambitious and dynamic environment; our employees are able to choose the coverage and supplemental benefits that best fit their needs and those of their families. This includes the promotion of flexible working opportunities across the Trust.
Job description
Job responsibilities
Ensuring that all cash, cheque, credit/debit card and direct bank payments received by the Trust are input into the Trust Financial Ledgers on a timelybasis.
To ensure that the allocation of all receipts are made against the relevant invoice within the debtors ledger or to the correct financial code.
To ensure that all income documentation, remittances or backing to support receipts are received and scanned to the relevant systems.
Liaising with other NHS bodies and Trust suppliers.
Assisting staff responsible for the management of petty cash floats and ensuring controls are followed to prevent loss, theft and fraud.
Assisting staff responsible for processing patient travel claims in accordance with department of health guidelines. This includes ensuringthe patient qualifies for reimbursement, that adequate paperwork ispresented by the patient and duplicate payments are not made.
Assistance in receiving, safeguarding and managing inpatient valuables whilst they stay with the Trust.
Processing of ICR (Injury Cost Recovery) paperwork under guidance from Finance.
Ensuring Information Governance procedures are followed at all times, ensuring data in the General Office is appropriately recorded, storedand shared.
Job description
Job responsibilities
Ensuring that all cash, cheque, credit/debit card and direct bank payments received by the Trust are input into the Trust Financial Ledgers on a timelybasis.
To ensure that the allocation of all receipts are made against the relevant invoice within the debtors ledger or to the correct financial code.
To ensure that all income documentation, remittances or backing to support receipts are received and scanned to the relevant systems.
Liaising with other NHS bodies and Trust suppliers.
Assisting staff responsible for the management of petty cash floats and ensuring controls are followed to prevent loss, theft and fraud.
Assisting staff responsible for processing patient travel claims in accordance with department of health guidelines. This includes ensuringthe patient qualifies for reimbursement, that adequate paperwork ispresented by the patient and duplicate payments are not made.
Assistance in receiving, safeguarding and managing inpatient valuables whilst they stay with the Trust.
Processing of ICR (Injury Cost Recovery) paperwork under guidance from Finance.
Ensuring Information Governance procedures are followed at all times, ensuring data in the General Office is appropriately recorded, storedand shared.
Person Specification
Qualifications
Essential
- NVQ level 2 / AAT study or equivalent qualification preferable or relevant levels of experience
- Minimum of 5 GCSEs or equivalent, including Maths and English at grade C or above
Knowledge
Essential
- Finance processing and administration
- Cash handling procedures and controls
Experience
Essential
- Computerised financial systems, use of spreadsheets and databases
- Experience in an equivalent financial environment
- Experience of advising on Department of Health and Department of Work and Pensions guidelines relating to travel claim reimbursement and other finance duties
Skills
Essential
- High level numerical and analytical skills
- Accurate finance and administration skills
- Excellent keyboard skills and experience of Microsoft office
- Good verbal and written communication
- Ability to work under pressure
- Effective time management
- The ability to work as part of a team
- The ability to communicate detailed advice and guidance which impacts with a wide range of managers and staff across the organisation
Person Specification
Qualifications
Essential
- NVQ level 2 / AAT study or equivalent qualification preferable or relevant levels of experience
- Minimum of 5 GCSEs or equivalent, including Maths and English at grade C or above
Knowledge
Essential
- Finance processing and administration
- Cash handling procedures and controls
Experience
Essential
- Computerised financial systems, use of spreadsheets and databases
- Experience in an equivalent financial environment
- Experience of advising on Department of Health and Department of Work and Pensions guidelines relating to travel claim reimbursement and other finance duties
Skills
Essential
- High level numerical and analytical skills
- Accurate finance and administration skills
- Excellent keyboard skills and experience of Microsoft office
- Good verbal and written communication
- Ability to work under pressure
- Effective time management
- The ability to work as part of a team
- The ability to communicate detailed advice and guidance which impacts with a wide range of managers and staff across the organisation
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
