Medway NHS Foundation Trust

Bank Healthcare Support Worker

Information:

This job is now closed

Job summary

Healthcare Support Worker

Bank

Band 2

Pay Scale £14.71 - £23.54 per hour depending on shift (inclusive of WTD - holiday pay)

**PLEASE NOTE YOU MUST HAVE A MINIMUM OF AT LEAST 6 MONTHS HOSPITAL EXPERIENCE IN THE PREVIOUS 2 YEARS**

We are recruiting for a number ofBank Healthcare Support Workers who share our ambition and vision to deliver theBest of Care by the Best Peopleand have the drive to take us forward, by ensuring that the Trust continues to be the first choice for patients and our staff.

The successful post holders will be expected to provide support and assistance to professionals in the implementation of care plans for individual patients.

As a Bank Healthcare Support Worker, you will ensure patients receive a high quality of clinical care and a good patient experience. We have a management team that is both innovative and proactive in ensuring that high quality care is delivered to our patients.

You must have evidence of completed Healthcare Support Worker competences

Main duties of the job

Provide excellent customer care skills to ensure patients come first.

Undertakes a range of delegated clinical care duties to deliver agreed plans of care, acting on own initiative.

Demonstrate, encourage and assist patients in undertaking therapeutic activities within parameters of agreed care plans and under guidance of registered practitioners.

To ensure patients receive high quality clinical care and a good patient experience, having regard for their customs, religious beliefs and doctrines.

Recognise and avoid situations that may be detrimental to the health and wellbeing of the individuals.

To act as an advocate for patients within the department, to ensure a patient orientated approach to the delivery of care and to meet standards within the NHS Plan and other relevant guidelines.

Provides support and assistance to professionals in the implementation of plans of care for individual patients.

Assist with fluid and dietary needs of patients including completion of menu cards and recording intake and output of fluids and solids.

As directed, to collect specimens from patients and to record routine observations of weight, blood pressure, temperature, pulse, respiratory rate. Report and abnormalities and concerns to a Registered Nurse.

Recognise when patients are in pain and discomfort and report to the nurse in charge.

About us

In return for your hard work and dedication, The Temporary Resourcing Service offers the following benefits:

  • Free mandatory training
  • Cost of DBS and uniform is covered by the Trust
  • Priority shift booking over agency staff
  • Support for revalidation
  • Enrolment into excellent NHS Pension scheme
  • Opportunities to work in specialist areas and develop key skills and experience
  • Short-term, medium-term long-term "lines of work" available in a variety of areas (guaranteed shifts)
  • Weekly payroll
  • Online shift booking, allowing for shifts to be booked via smart phones and no need for paper timesheets
  • Dedicated team to ensure you are supported

Details

Date posted

03 April 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£14.71 to £23.54 an hour per hour depending on shift

Contract

Bank

Working pattern

Flexible working

Reference number

275-TSS-0425-CSW

Job locations

Medway NHS Foundation Trust

Windmill Road

Gillingham

ME7 5NY


Job description

Job responsibilities

You will be responsible for carrying out assigned tasks as part of the clinical team in support of registered nurses, and to undertake some aspects of care provision without direct supervision. Ensuring the safety and wellbeing of service users, always working in a manner that promotes dignity and human rights, through the adoption of persons centred care principles.

Provide excellent customer care skills to ensure patients come first.

Undertakes a range of delegated clinical care duties to deliver agreed plans of care, acting on own initiative.

Demonstrate, encourage and assist patients in undertaking therapeutic activities within parameters of agreed care plans and under guidance of registered practitioners.

To ensure patients receive high quality clinical care and a good patient experience, having regard for their customs, religious beliefs and doctrines.

Recognise and avoid situations that may be detrimental to the health and wellbeing of the individuals.

To act as an advocate for patients within the department, to ensure a patient orientated approach to the delivery of care and to meet standards within the NHS Plan and other relevant guidelines.

Provides support and assistance to professionals in the implementation of plans of care for individual patients.

Assist with fluid and dietary needs of patients including completion of menu cards and recording intake and output of fluids and solids.

As directed, to collect specimens from patients and to record routine observations of weight, blood pressure, temperature, pulse, respiratory rate. Report and abnormalities and concerns to a Registered Nurse.

Recognise when patients are in pain and discomfort and report to the nurse in charge.

In the clinical areas where the role expectation is to undertake venepuncture / cannulation, the post holder must only do this when trained and assessed as competent.

Under the direction of trained staff maintain and develop own skills including:

- Accurate monitoring and recording of vital signs including - blood pressure, oxygen saturations

- Recording of ECG

- Simple aseptic dressings including removal of sutures, clips and intravenous cannula

- After appropriate training; secure and remove female catheters; empty drainage bags and accurately measure and record urinary output

- Administering enemas and suppositories

- Monitoring and recording of blood glucose levels

To respond appropriately to clinical emergencies to ensure the patient receives appropriate care.

To assist the registered nurse with the safe handling and mobilisation of patients and when necessary to assist in the transportation of patients.

To chaperone patients to other clinical departments, following assessment by a registered nurse, to maintain patient safety.

Under the direction of the Healthcare Professional participate in the assessment, admission, discharge and handover of patients.

Job description

Job responsibilities

You will be responsible for carrying out assigned tasks as part of the clinical team in support of registered nurses, and to undertake some aspects of care provision without direct supervision. Ensuring the safety and wellbeing of service users, always working in a manner that promotes dignity and human rights, through the adoption of persons centred care principles.

Provide excellent customer care skills to ensure patients come first.

Undertakes a range of delegated clinical care duties to deliver agreed plans of care, acting on own initiative.

Demonstrate, encourage and assist patients in undertaking therapeutic activities within parameters of agreed care plans and under guidance of registered practitioners.

To ensure patients receive high quality clinical care and a good patient experience, having regard for their customs, religious beliefs and doctrines.

Recognise and avoid situations that may be detrimental to the health and wellbeing of the individuals.

To act as an advocate for patients within the department, to ensure a patient orientated approach to the delivery of care and to meet standards within the NHS Plan and other relevant guidelines.

Provides support and assistance to professionals in the implementation of plans of care for individual patients.

Assist with fluid and dietary needs of patients including completion of menu cards and recording intake and output of fluids and solids.

As directed, to collect specimens from patients and to record routine observations of weight, blood pressure, temperature, pulse, respiratory rate. Report and abnormalities and concerns to a Registered Nurse.

Recognise when patients are in pain and discomfort and report to the nurse in charge.

In the clinical areas where the role expectation is to undertake venepuncture / cannulation, the post holder must only do this when trained and assessed as competent.

Under the direction of trained staff maintain and develop own skills including:

- Accurate monitoring and recording of vital signs including - blood pressure, oxygen saturations

- Recording of ECG

- Simple aseptic dressings including removal of sutures, clips and intravenous cannula

- After appropriate training; secure and remove female catheters; empty drainage bags and accurately measure and record urinary output

- Administering enemas and suppositories

- Monitoring and recording of blood glucose levels

To respond appropriately to clinical emergencies to ensure the patient receives appropriate care.

To assist the registered nurse with the safe handling and mobilisation of patients and when necessary to assist in the transportation of patients.

To chaperone patients to other clinical departments, following assessment by a registered nurse, to maintain patient safety.

Under the direction of the Healthcare Professional participate in the assessment, admission, discharge and handover of patients.

Person Specification

Qualifications

Essential

  • Evidence of a general education e.g. GCSE's or equivalent

Knowledge

Essential

  • Knowledge of hospital systems
  • Knowledge of Manual handling of patients, using lifting aids

Experience

Essential

  • At least 6 months acute hospital experience
  • Customer care experience
  • Commitment to working in partnership with patients / carers
  • Care experience within the last 3 years

Value Based Question

Essential

  • Give an example of a time where you have demonstrated a 'can do' attitude (including the situation you were in) and the outcome
Person Specification

Qualifications

Essential

  • Evidence of a general education e.g. GCSE's or equivalent

Knowledge

Essential

  • Knowledge of hospital systems
  • Knowledge of Manual handling of patients, using lifting aids

Experience

Essential

  • At least 6 months acute hospital experience
  • Customer care experience
  • Commitment to working in partnership with patients / carers
  • Care experience within the last 3 years

Value Based Question

Essential

  • Give an example of a time where you have demonstrated a 'can do' attitude (including the situation you were in) and the outcome

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Medway NHS Foundation Trust

Address

Medway NHS Foundation Trust

Windmill Road

Gillingham

ME7 5NY


Employer's website

https://www.medway.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Medway NHS Foundation Trust

Address

Medway NHS Foundation Trust

Windmill Road

Gillingham

ME7 5NY


Employer's website

https://www.medway.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Temporary Resourcing Service

Temporary Resourcing Service

medway.temps@nhs.net

01634975901

Details

Date posted

03 April 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£14.71 to £23.54 an hour per hour depending on shift

Contract

Bank

Working pattern

Flexible working

Reference number

275-TSS-0425-CSW

Job locations

Medway NHS Foundation Trust

Windmill Road

Gillingham

ME7 5NY


Supporting documents

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