Job summary
Medway Fetal and Maternal Medicine Centre MDT Coordinator
Division: Women, Children and Young People
Care Group: Women & Children Infrastructure
Band: 4
Salary:
£26,530 - £29,114 per annum
Interview Date: 24th February 2025
Contract: 6 Months Fixed Term/Secondment
This is an exciting opportunity to work collaboratively with the MFMC leadership team to coordinate safe and effective clinical pathways with a focus on quality improvement. This is a 6 month fixed term contract with the potential to extend
Main duties of the job
The post holder will be responsible for providing operational support to the Medway Fetal and Maternal Medicine Centre (MFMC), a tertiary-level, specialised service.
They will collaborate closely with the clinical MFMC team to coordinate clinical pathways with referring centres and effectively manage and oversee specialist clinics, being a key point of contact within the Local Maternity and Neonatal System (LMNS).
They will ensure there is clear and effective communication within this network including the coordination of weekly regional multidisciplinary team (MDT) meetings.
They will also be responsible for the maintenance of comprehensive service delivery databases and will coordinate effectively with internal as well as external services on behalf of the MFMC.
Our values are Bold, Every Person Counts, Sharing and Open and Together. It is important that you understand and to refer to our values when completing your application and always reflect our values throughout your employment with the Trust.
We are committed to endorsing diversity, multiculturalism, and inclusion; our policies / procedures ensure that all applicants are treated fairly at every stage of the recruitment process.
To contribute to our exciting future and become part of our team, apply today.
About us
Do you have the ambition and vision to deliver our mission of theBest of Care by the Best of People providing excellent care, every time?
Here at Medway, we pride ourselves on working together as one to ensure that our shared vision is achieved for our patients.
As a key partner in the healthcare of our local population, we are keen to deliver this as an outcome of our Trust-wide strategy - Patient First. Using an Operational Excellence approach to align our priorities and operational management structures, we are just over a year and half into our Patient First deployment. We are looking for creative, skilled people to join our Transformation Team and further support us on this journey.
Our culture and values define us here at Medway NHS Foundation Trust and are the heartbeat of who we are as an organisation.
Our BEST values underpin Patient First and are at the core of the care we give to our patients, the support we offer to our staff and our overall leadership approach:
B - Bold
E - Every person counts
S - Sharing and open
T - Together
Our Trust is a great choice for people who want to develop their career in an ambitious and dynamic environment; our employees are able to choose the coverage and supplemental benefits that best fit their needs and those of their families. This includes the promotion of flexible working opportunities across the Trust.
Job description
Job responsibilities
Key Responsibilities:
Communication in the MFMC
Establish and maintain an adequate system to prioritise and respond to all incoming verbal, written and electronic correspondence to the MFMC, ensuring patient related issues are dealt with as a matter of urgency
Be a point of contact for patients and other services within Medway NHS Foundation Trust as well as other trusts and organisations
Support and oversee the service wide generic email inbox and actioning all incoming emails, referrals, results or patient enquiries
Be a direct contact for telephone queries by patients, clinicians and referral centres utilising professional communication skills.
Handle sensitive and confidential information regarding patients and members of staff, behaving in a discrete and professional manner at all times on behalf of the Fetal Medicine Consultants and Lead Midwife
Management of MDT and specialist activity
Coordinate and manage the booking of specialist clinics within the MFMC, ensuring clear and efficient communication with patients, as well as internal and external clinicians
Coordinate weekly regional MDT meetings and maintain a clinical database of patient management plans contemporaneously
Circulate agenda and collate relevant information to be taken to the meeting. Liaise with all relevant departments to ensure that all test results and other relevant information is ready in preparation for presentation at each meeting
Accurately and contemporaneously record outcomes and treatment plans as agreed at the meeting
Collate all neonatal alerts for high risk pregnancies on a daily basis at the request of the fetal medicine team and maintain a shared excel database ensuring effective and timely circulation of clinical care pathways
Maintain a specific folder in a shared drive that contains all relevant reports, investigations and completed alerts
Liaise and collaborate with the senior clinical team on delivery suite to ensure that all neonatal alerts are uploaded onto the electronic clinical systems
Liaise with senior administrators and the clinical team to ensure appropriate sharing of data on a timely basis to enable safe clinical pathways
Maintain a comprehensive and accurate database reconciling all referral information for specialist commissioning
Support the senior sister in audit of commissioning data for validity ensuring that all relevant datasets are accurate and submitted for senior review within agreed timeframes
Actively engage with the performance statistics, targets and priorities set within the department
Leadership
Support the Service Manager to ensure that effective processes and procedures are in place to collate, monitor and track performance within the department
Work with the Service Manager to ensure optimal operational performance including the development of efficient and effective systems and processes
Escalate issues of concern to the Service Manager and where necessary meet with stakeholders to discuss concerns and capture agreed remedial actions
Provide pathway co-ordinator cover when there is annual/sick leave
Job description
Job responsibilities
Key Responsibilities:
Communication in the MFMC
Establish and maintain an adequate system to prioritise and respond to all incoming verbal, written and electronic correspondence to the MFMC, ensuring patient related issues are dealt with as a matter of urgency
Be a point of contact for patients and other services within Medway NHS Foundation Trust as well as other trusts and organisations
Support and oversee the service wide generic email inbox and actioning all incoming emails, referrals, results or patient enquiries
Be a direct contact for telephone queries by patients, clinicians and referral centres utilising professional communication skills.
Handle sensitive and confidential information regarding patients and members of staff, behaving in a discrete and professional manner at all times on behalf of the Fetal Medicine Consultants and Lead Midwife
Management of MDT and specialist activity
Coordinate and manage the booking of specialist clinics within the MFMC, ensuring clear and efficient communication with patients, as well as internal and external clinicians
Coordinate weekly regional MDT meetings and maintain a clinical database of patient management plans contemporaneously
Circulate agenda and collate relevant information to be taken to the meeting. Liaise with all relevant departments to ensure that all test results and other relevant information is ready in preparation for presentation at each meeting
Accurately and contemporaneously record outcomes and treatment plans as agreed at the meeting
Collate all neonatal alerts for high risk pregnancies on a daily basis at the request of the fetal medicine team and maintain a shared excel database ensuring effective and timely circulation of clinical care pathways
Maintain a specific folder in a shared drive that contains all relevant reports, investigations and completed alerts
Liaise and collaborate with the senior clinical team on delivery suite to ensure that all neonatal alerts are uploaded onto the electronic clinical systems
Liaise with senior administrators and the clinical team to ensure appropriate sharing of data on a timely basis to enable safe clinical pathways
Maintain a comprehensive and accurate database reconciling all referral information for specialist commissioning
Support the senior sister in audit of commissioning data for validity ensuring that all relevant datasets are accurate and submitted for senior review within agreed timeframes
Actively engage with the performance statistics, targets and priorities set within the department
Leadership
Support the Service Manager to ensure that effective processes and procedures are in place to collate, monitor and track performance within the department
Work with the Service Manager to ensure optimal operational performance including the development of efficient and effective systems and processes
Escalate issues of concern to the Service Manager and where necessary meet with stakeholders to discuss concerns and capture agreed remedial actions
Provide pathway co-ordinator cover when there is annual/sick leave
Person Specification
Qualifications
Essential
- GCSE A* - C, or Level 2 Functional skills
- Holds a Level 3 Vocational Qualification (e.g NVQ or Diploma) in Healthcare or able to demonstrate equivalent knowledge and experience
- Demonstrates the capability to commit to the development of the level 3 role
- Can demonstrate previous experience as a band 2 level or equivalent
Knowledge
Essential
- Experience of working in a patient care setting
- Knowledge of Infection Control & Safeguarding processes
- Knowledge of multidisciplinary team working
- Experience of working with patient groups
Experience
Essential
- Working in healthcare
- Integrated working with staff and patients
- Working in challenging situations
Skills
Essential
- Good communication skills
- Understands the importance record keeping
- Knows principles of infection control and health and safety legislation.
- Knows how to access Trust policies and procedures
Person Specification
Qualifications
Essential
- GCSE A* - C, or Level 2 Functional skills
- Holds a Level 3 Vocational Qualification (e.g NVQ or Diploma) in Healthcare or able to demonstrate equivalent knowledge and experience
- Demonstrates the capability to commit to the development of the level 3 role
- Can demonstrate previous experience as a band 2 level or equivalent
Knowledge
Essential
- Experience of working in a patient care setting
- Knowledge of Infection Control & Safeguarding processes
- Knowledge of multidisciplinary team working
- Experience of working with patient groups
Experience
Essential
- Working in healthcare
- Integrated working with staff and patients
- Working in challenging situations
Skills
Essential
- Good communication skills
- Understands the importance record keeping
- Knows principles of infection control and health and safety legislation.
- Knows how to access Trust policies and procedures
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
