Job summary
Personal Assistant
Division: Planned Care
Care Group: Women's & Children's Service
Band: 4
Salary: £25,147 - £27,596 per annum/pro rata
Interview Date: Monday 31st July 2023
We are recruiting for aPersonal Assistantwho shares our ambition and vision to deliver theBest of Care by the Best Peopleand has the drive to take us forward, by ensuring that the Trust continues to be the first choice for patients and our staff.
Main duties of the job
The post holder will provide a comprehensive secretarial service to the Women's & Children's Management Team. The role will also provide administrative and secretarial support and functions, as agreed and if required, within the Women's & Children's Management Team.
The post holder requires excellent organisational ability, must be flexible and able to work on their own initiative in resolving problems when they arise, along with a consistently high professional approach. They must be totally proficient in diary management and minute taking.
Our values areBold,Every Person Counts,Sharing and Open andTogether. It is important that you understand and to refer to our values when completing your application and always reflect our values throughout your employment with the Trust.
We are committed to endorsing diversity, multiculturalism, and inclusion; our policies / procedures ensure that all applicants are treated fairly at every stage of the recruitment process.
To contribute to our exciting future and become part of our team, apply today.
About us
Here at Medway, we pride ourselves on working together as one to ensure that our shared vision of Better, Best, Brilliant is achieved. Our culture and values are what drives the Trust and is the heartbeat of who we are as an organisation.
Our Trust is a great choice for people who want to develop their career in an ambitious environment.
The NHS are striving towards "we work flexibly" as a workforce, we want to ensure that you can work in a way that is best for us, our patients, and importantly for you. We offer many flexible working opportunities, speak to us about how we might be able to accommodate a flexible working arrangement for you and if it works for the service, we will do our best to make it work for you.
All of our substantive & fixed term employees can enjoy a range of staff benefits, a gym, an active health and wellbeing programme, an on-site nursery and a cycle to work scheme.
We are taking positive action to ensure that we can attract, recruit and retain the best talent and would welcome more applicants from under - represented groups to support the Trusts commitment to a diverse, inclusive and an employer of choice workforce.
All staff at Medway comply the Trust's and the Kent and Medway Safeguarding Board's policies on safeguarding children, young people and vulnerable adults.
Job description
Job responsibilities
Please note, if you are considering applying for a role within our organisation we do recommend that staff are fully vaccinated against Covid-19, this is no longer a mandatory requirement.
To provide PA service to the Women's & Children's Management Team in order to help ensure the smooth and efficient running of the programme
To be the first point of contact for visitors and telephone callers, providing callers with the information, advice and guidance to meet their needs.
To ensure that all visitors and callers are handled in a manner that enhances the reputation of the programme
Within parameters agreed with the Women's & Children's Management Team, make judgements and take actions necessary to resolve enquiries, requests and issues raised by managers, staff, external organisations and members of the public.
To ensure that the Women's & Children's Management Team is fully briefed on issues as they arise, determining the priority of the issue and, as necessary, obtaining and collating the information needed to enable the team/individuals to make an informed decision.
Job description
Job responsibilities
Please note, if you are considering applying for a role within our organisation we do recommend that staff are fully vaccinated against Covid-19, this is no longer a mandatory requirement.
To provide PA service to the Women's & Children's Management Team in order to help ensure the smooth and efficient running of the programme
To be the first point of contact for visitors and telephone callers, providing callers with the information, advice and guidance to meet their needs.
To ensure that all visitors and callers are handled in a manner that enhances the reputation of the programme
Within parameters agreed with the Women's & Children's Management Team, make judgements and take actions necessary to resolve enquiries, requests and issues raised by managers, staff, external organisations and members of the public.
To ensure that the Women's & Children's Management Team is fully briefed on issues as they arise, determining the priority of the issue and, as necessary, obtaining and collating the information needed to enable the team/individuals to make an informed decision.
Person Specification
Qualifications
Essential
- Good general education level or equivalent knowledge and skills gained through any combination of alternative study, employment or voluntary work
- RSA II or above or equivalent skills
Knowledge
Essential
- Strong working knowledge of a wide range of administrative procedures gained through training and experience in administrative posts
- Advanced knowledge of MS Microsoft; Excel, Word Power Point gained through training and experience
Experience
Essential
- Organisational experience
- In depth experience of working as a senior secretary or personal assistant for a manager/clinician operating at a senior level within an organisation
- Experience of providing an effective customer service, including to customers who may be stressed, upset or angry
- Experience of appropriately dealing with confidential and sensitive information
Skills
Essential
- Ability to take and transcribe formal minutes
- Ability to analyse complex information, issues or problems and to make sound judgements on the actions to be taken
Values Based Question
Essential
- Give an example of a time where you have demonstrated a 'can do' attitude (including the situation you were in) and the outcome
Person Specification
Qualifications
Essential
- Good general education level or equivalent knowledge and skills gained through any combination of alternative study, employment or voluntary work
- RSA II or above or equivalent skills
Knowledge
Essential
- Strong working knowledge of a wide range of administrative procedures gained through training and experience in administrative posts
- Advanced knowledge of MS Microsoft; Excel, Word Power Point gained through training and experience
Experience
Essential
- Organisational experience
- In depth experience of working as a senior secretary or personal assistant for a manager/clinician operating at a senior level within an organisation
- Experience of providing an effective customer service, including to customers who may be stressed, upset or angry
- Experience of appropriately dealing with confidential and sensitive information
Skills
Essential
- Ability to take and transcribe formal minutes
- Ability to analyse complex information, issues or problems and to make sound judgements on the actions to be taken
Values Based Question
Essential
- Give an example of a time where you have demonstrated a 'can do' attitude (including the situation you were in) and the outcome
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
