Job summary
Bookings Co-ordinator - Temporary Resourcing
Division: Corporate
Care Group: HR & OD
Band: 3
Salary: £22,816 - £24,336 per annum/pro rata
Interview date: Week commencing 17th July 2023
We are recruiting for a Bookings Co-ordinator who shares our ambition and vision to deliver the Best of Care by the Best Peopleand has the drive to take us forward, by ensuring that the Trust continues to be the first choice for patients and our staff.
Main duties of the job
The successful post holder will be expected to support the award winning Temporary Resourcing and Medical Rota Coordination Service with the supply of highly skilled and professional temporary workers through the effective administration of temporary staffing payroll, systems management, reporting information and accounting.
The role includes shift work across a seven day period. The successful candidate will be required to work evenings and weekends.
Our values are Bold, Every Person Counts, Sharing and Open and Together. It is important that you understand and to refer to our values when completing your application and always reflect our values throughout your employment with the Trust.
We are committed to endorsing diversity, multiculturalism, and inclusion; our policies / procedures ensure that all applicants are treated fairly at every stage of the recruitment process.
To contribute to our exciting future and become part of our team, apply today.
About us
Here at Medway, we pride ourselves on working together as one to ensure that our shared vision of Better, Best, Brilliant is achieved. Our culture and values are what drives the Trust and is the heartbeat of who we are as an organisation.
Our Trust is a great choice for people who want to develop their career in an ambitious environment.
Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement which will not mean sacrificing time for personal interests or family commitments. We aim to support you to work flexibly in a way that will suit you and us.
All of our substantive & fixed term employees can enjoy a range of staff benefits, a gym, an active health and wellbeing programme, an on-site nursery and a cycle to work scheme.
We are taking positive action to ensure that we can attract, recruit and retain the best talent and would welcome more applicants from under - represented groups to support the Trusts commitment to a diverse, inclusive and an employer of choice workforce.
All staff at Medway comply the Trust's and the Kent and Medway Safeguarding Board's policies on safeguarding children, young people and vulnerable adults.
Job description
Job responsibilities
Work as a member of the team responsible for ensuring that trusts temporary staffing requirements are met using either bank workers. Agency workers will be engaged workers as a last resource
Provide a responsive and high quality bank services within the KPIs
Maintain regular contact with temporary workers and wards / departments and utilising the BankStaff Management system to match availability with vacancies ensuring appropriate skill mix and competency requirements are met
Liaise with the Service teams and Clinical Leads to appropriate cover is maintained
Identify service gaps and plan/initiate acquisition of temporary workers in a timely fashion in order to meet service needs
Ensure bank workers meet our high standards, have appropriate skills and qualifications and up to-date with mandatory training
Ensure temporary worker bookings follows best practice and adheres to legislation
Work closely with the operational leads and the site team to ensure temporary staffing processes are adhered to
Ensure any agency workers booked meets NHS employment standards and are inline NHSI agency rules
Maintain standards of registered midwives, nurses, doctors, health care assistants and clerical staff registered on the bank, including ensuring current registration e.g. NMC, Care Certificate (HCAs), HCPC, GMC etc
Responsible for accurately recording attendance and non-attendance details of temporary workers
To send confirmation of all shifts to wards/ departments within given deadline(s)
Keep all wards/ departments up to date with the progress in filling their outstanding requests
Responsible for cold calling all temporary workers for their availability
Build strong relationships and deal with enquiries and provide information to potential temporary staff
Job description
Job responsibilities
Work as a member of the team responsible for ensuring that trusts temporary staffing requirements are met using either bank workers. Agency workers will be engaged workers as a last resource
Provide a responsive and high quality bank services within the KPIs
Maintain regular contact with temporary workers and wards / departments and utilising the BankStaff Management system to match availability with vacancies ensuring appropriate skill mix and competency requirements are met
Liaise with the Service teams and Clinical Leads to appropriate cover is maintained
Identify service gaps and plan/initiate acquisition of temporary workers in a timely fashion in order to meet service needs
Ensure bank workers meet our high standards, have appropriate skills and qualifications and up to-date with mandatory training
Ensure temporary worker bookings follows best practice and adheres to legislation
Work closely with the operational leads and the site team to ensure temporary staffing processes are adhered to
Ensure any agency workers booked meets NHS employment standards and are inline NHSI agency rules
Maintain standards of registered midwives, nurses, doctors, health care assistants and clerical staff registered on the bank, including ensuring current registration e.g. NMC, Care Certificate (HCAs), HCPC, GMC etc
Responsible for accurately recording attendance and non-attendance details of temporary workers
To send confirmation of all shifts to wards/ departments within given deadline(s)
Keep all wards/ departments up to date with the progress in filling their outstanding requests
Responsible for cold calling all temporary workers for their availability
Build strong relationships and deal with enquiries and provide information to potential temporary staff
Person Specification
Qualifications
Essential
- NVQ 4 in HR, or equivalent proven experience
- Minimum 4 GCSE's or equivalent inclusive of Maths and English
- Business Administration or equivalent working experience
Knowledge
Essential
- Extensive knowledge of temporary Worker engagement terms
- In depth knowledge of the use of NHS Jobs (or similar) as a recruitment tool
- Understanding of Equality and Diversity and its importance within recruitment, selection and retention
Experience
Essential
- Previous experience in a similar role
- Experience of front line communication
- Relevant experience in a sales or competitive environment where negotiation is a part of daily routine
Skills
Essential
- Ability to manage multiple projects and tasks and to take ownership of functional areas
- Able to work to very tight deadlines and under pressure
- High level of accuracy and attention to detail
Values Based Qiestion
Essential
- How do you demonstrate respect and dignity?
Person Specification
Qualifications
Essential
- NVQ 4 in HR, or equivalent proven experience
- Minimum 4 GCSE's or equivalent inclusive of Maths and English
- Business Administration or equivalent working experience
Knowledge
Essential
- Extensive knowledge of temporary Worker engagement terms
- In depth knowledge of the use of NHS Jobs (or similar) as a recruitment tool
- Understanding of Equality and Diversity and its importance within recruitment, selection and retention
Experience
Essential
- Previous experience in a similar role
- Experience of front line communication
- Relevant experience in a sales or competitive environment where negotiation is a part of daily routine
Skills
Essential
- Ability to manage multiple projects and tasks and to take ownership of functional areas
- Able to work to very tight deadlines and under pressure
- High level of accuracy and attention to detail
Values Based Qiestion
Essential
- How do you demonstrate respect and dignity?
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
