Job summary
Ash Villa is a 15-bed female acute treatment ward.
We are seeking a talented and experienced administrator to support our inpatient Consultant psychiatrist and their junior colleagues with day to day secretarial needs.
We are looking for candidates who are dynamic and committed to achieving quality outcomes.
You will need to be organised and pro active and able to work in a fast paced environment. The post demands the ability to communicate at all levels with patients, relatives, medical colleagues and allied health professionals whilst maintaining a high standard of service to meet the needs of the patient.
The role includes a range of secretarial and administrative duties such as minute taking, diary management, report and letter writing, and the use of various software systems.
We are not able to offer sponsorship for this role. Please provide details of the visa type and expiry date in your application. Failure to provide the required information will result in your application being rejected
Main duties of the job
To provide efficient and effective medical secretarial support to Consultants and Junior Medical Staff and assist in the organisation of the Consultant's workload.
The post holder will be expected to act on their initiative and provide cross cover/support for other secretaries as necessary to facilitate effective service function
About us
Lincolnshire Partnership NHS Foundation Trust provides mental health services and a number of learning disability, autism and social care services in the county of Lincolnshire. Employing around 2,900 staff, and serving a population of over 768,400, our people lie at the heart of everything we do.
You could be part of a Trust rated by staff as one of the best mental health and learning disability trusts in England. We firmly believe the key to high quality care is a contented workforce. This is reflected in our Care Quality Commission rating of 'outstanding' for well-led and 'good' overall. In the most recent National NHS Staff Survey, our staff rated us as the number one trust nationally for staff morale and one of the top scoring NHS Trusts in the Midlands for being compassionate and inclusive. We're really proud of this!
We offer options for flexible working and provide a wide range of training and promotion opportunities in all professions. We support and celebrate diversity, have active staff networks groups and are always looking at what more we can do to support our staff.
Whether you're taking the first exciting steps in your career, itching for a new challenge or searching for a better place to raise a family, Lincolnshire has arange of rewarding health and social care careers in a county that's friendly, fascinating, affordable and brimming with everything you need to live a happy life.Visitbeinlincolnshire.comto find out more.
Job description
Job responsibilities
To provide efficient and effective medical secretarial support to Consultants and Junior Medical Staff, and assist in the organisation of the Consultants workload, such as :
- Minute Taking
- Planning Appointments and managing diaries
- Prioritise workload to maintain deadlines
- Filing and accurate management of patient records
- Managing Phone calls and liaisons between services
- Produce accurate, high-quality medical correspondence, often of a distressing and emotional nature, including letters, Mental Health Act reports, memoranda, and other documents, many of which are non-routine, as required using audio/copying, typing, and word processing systems.
The post holder will be expected to act on their initiative and provide cross-cover/support for other secretaries as necessary to facilitate an effective service function.
Job description
Job responsibilities
To provide efficient and effective medical secretarial support to Consultants and Junior Medical Staff, and assist in the organisation of the Consultants workload, such as :
- Minute Taking
- Planning Appointments and managing diaries
- Prioritise workload to maintain deadlines
- Filing and accurate management of patient records
- Managing Phone calls and liaisons between services
- Produce accurate, high-quality medical correspondence, often of a distressing and emotional nature, including letters, Mental Health Act reports, memoranda, and other documents, many of which are non-routine, as required using audio/copying, typing, and word processing systems.
The post holder will be expected to act on their initiative and provide cross-cover/support for other secretaries as necessary to facilitate an effective service function.
Person Specification
Qualifications
Essential
- GCSE or equivalent in English Grade A-C or 9-4 or level 2 Literacy.
- RSA III Typing and Audio or equivalent
- ECDL or equivalent
- NVQ 4 Business Administration or equivalent
Desirable
- AMSPAR
- Medical Terminology Certificate or experience
Experience
Essential
- Ability to take and produce formal minutes of a variety of meetings in both face to face settings and remotely
- Substantial experience in a Secretarial role
Desirable
- Experience of people with mental health problems
- Experience of working as part of a team in a busy office
- Diary Management including electronic diary management
- Previous experience in a medical or NHS setting
Skills
Essential
- Excellent organisational skills
- Ability to accept and manage change
- Must be reliable and to work under pressure and deadlines under own initiative
- Good time management skills and able to prioritise workload
- Approachable, adaptable and flexible
- Customer focused and self-motivated
- Good communication skills ensuring that service users, staff and carers are treated in a polite and efficient manner, using tact and confidentiality at all times.
Desirable
- Experience in a wide range of IT systems including Microsoft Teams and Rio
Person Specification
Qualifications
Essential
- GCSE or equivalent in English Grade A-C or 9-4 or level 2 Literacy.
- RSA III Typing and Audio or equivalent
- ECDL or equivalent
- NVQ 4 Business Administration or equivalent
Desirable
- AMSPAR
- Medical Terminology Certificate or experience
Experience
Essential
- Ability to take and produce formal minutes of a variety of meetings in both face to face settings and remotely
- Substantial experience in a Secretarial role
Desirable
- Experience of people with mental health problems
- Experience of working as part of a team in a busy office
- Diary Management including electronic diary management
- Previous experience in a medical or NHS setting
Skills
Essential
- Excellent organisational skills
- Ability to accept and manage change
- Must be reliable and to work under pressure and deadlines under own initiative
- Good time management skills and able to prioritise workload
- Approachable, adaptable and flexible
- Customer focused and self-motivated
- Good communication skills ensuring that service users, staff and carers are treated in a polite and efficient manner, using tact and confidentiality at all times.
Desirable
- Experience in a wide range of IT systems including Microsoft Teams and Rio
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
