Lincolnshire Partnership NHS Foundation Trust

Medical Secretary

The closing date is 21 October 2025

Job summary

We are seeking to recruit a dedicated, enthusiastic, experienced and dynamic Medical Secretary to our existing, established and effective team based at Manthorpe Centre in Grantham.

We are committed to supporting you to become the best you can be. We offer a comprehensive induction programme, excellent training and further development opportunities with monthly managerial supervision and yearly appraisal.

The team supports flexible working with an expectation of being office based.

If the answer is yes, then please read on!

The role provides support to both a Consultant and resident doctors involved with the Grantham Older Adults Community Mental Health Team (CMHT), as well as to another Consultant, resident doctors, and an Advanced Clinical Practitioner (ACP) who are part of our dementia home treatment team.

There may therefore be requirements for the suitable candidate to travel one day per week to Witham Court in North Hykeham to support with collating information and preparing MDTs, taking minutes, etc. Both roles will require the candidate to arrange appointments either in outpatients or organise meetings and links via Microsoft Teams for carers and other professionals, ensuring that appointments are suitable and kept to time.

Typing and sending Discharge summaries, outpatient letters and medication letters in a timely manner will be an integral part of this role. The candidate will also support resident doctors, including their local induction.

Main duties of the job

The post holder will be expected to provide efficient and effective medical secretarial support to a consultant and a speciality doctor and assist in the organisation of their workload. The ability to demonstrate initiative and provide cross cover/support to the existing Medical Secretary will be crucial to facilitate effective service function. The medical secretary faces a challenging range of tasks, including acting as a personal assistant to Consultant Psychiatrist and will be required to support the coordination of team working. Having a positive, enthusiastic and "can do" attitude with a strong work ethic is important. You must have excellent communication skills, with a good level of competency in Microsoft Office 365 packages. Knowledge of RiO would be advantageous.

You will need to support with the scheduling of the weekly MDT that is held on a Thursday and to ensure letters are typed and sent promptly and accurately. You will also be responsible for ensuring MDT medical outcomes are followed up effectively and efficiently.

You will also be required at times to liaise with GPs and carers over the phone or via digital means, using Microsoft Teams. There is an expectation for the Medical Secretaries to provide cover for one another during leave and/or periods of sickness

About us

Lincolnshire Partnership NHS Foundation Trust provides mental health services and a number of learning disability, autism and social care services in the county of Lincolnshire. Employing around 2,800 staff, and serving a population of over 766,000, our people lie at the heart of everything we do.

You could be part of a Trust rated by staff as one of the best mental health and learning disability trusts in England, in an area heralded as a fantastic place to live and work. We firmly believe the key to high quality care is a contented workforce. This is reflected in our Care Quality Commission rating of 'outstanding' for well-led and 'good' overall. In the most recent National NHS Staff Survey, our staff rated us as the number one trust nationally for staff morale and one of the top scoring NHS Trusts in the Midlands for being compassionate and inclusive. We're really proud of this!

We are also leading the way in transforming care, with multi-million-pound transformation of patient environments and radical redesign of community services.

This is the time to join and help redesign our services of the future. We offer options for flexible working and provide a wide range of training and promotion opportunities in all professions. We support and celebrate diversity, have active staff networks groups and are always looking at what more we can do to support our staff.

Details

Date posted

06 October 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

274-11720-OA

Job locations

Manthorpe Centre

Grantham Hospital

Grantham

NG31 8DG


Job description

Job responsibilities

Please view the attached Job Description and Person Specification documents for complete details regarding this post.

When completing your application, please demonstrate how you meet the role criteria.

We can also offer you many staff benefits to help support you which include:

Early access to Psychological Therapies and Physiotherapy

Competitive annual leave allowance

Car leasing scheme

NHS pension scheme

Free eye tests

Money saving options through our salary sacrifice scheme

Discounts on major high street retailers and restaurants

Job description

Job responsibilities

Please view the attached Job Description and Person Specification documents for complete details regarding this post.

When completing your application, please demonstrate how you meet the role criteria.

We can also offer you many staff benefits to help support you which include:

Early access to Psychological Therapies and Physiotherapy

Competitive annual leave allowance

Car leasing scheme

NHS pension scheme

Free eye tests

Money saving options through our salary sacrifice scheme

Discounts on major high street retailers and restaurants

Person Specification

Skills

Essential

  • Excellent organisational skills
  • Ability to accept and manage change
  • Must be reliable and to work under pressure and deadlines under own initiative
  • Customer focused and self-motivated
  • Good communication skills ensuring that service users, staff and carers are treated in a polite and efficient manner, using tact and confidentiality at all times.
  • Good time management skills and able to prioritise workload.

Experience

Essential

  • Ability to take and produce formal minutes of a variety of meetings in both face to face settings and remotely
  • Substantial experience in senior PA role and working with senior level staff including experience of using audio/copying typing.
  • Experience of coordinating and delegating work and reviewing peoples' performance

Desirable

  • Experience of people with mental health problems
  • Experience of working as part of a team in a busy office
  • Diary Management including electronic diary management
  • Previous experience in a medical or NHS setting
  • Knowledge of Mental Health Act
  • Customer Care CPA Overview

Qualifications

Essential

  • GCSE or equivalent in English Grade A-C or 9-4 or level 2 Literacy.
  • RSA III Typing and Audio or equivalent
  • ECDL or equivalent
  • NVQ 4 Business Administration or equivalent

Desirable

  • AMSPAR
  • Medical Terminology Certificate or experience
  • Diploma in Medical Secretarial Studies.
  • Shorthand skills
Person Specification

Skills

Essential

  • Excellent organisational skills
  • Ability to accept and manage change
  • Must be reliable and to work under pressure and deadlines under own initiative
  • Customer focused and self-motivated
  • Good communication skills ensuring that service users, staff and carers are treated in a polite and efficient manner, using tact and confidentiality at all times.
  • Good time management skills and able to prioritise workload.

Experience

Essential

  • Ability to take and produce formal minutes of a variety of meetings in both face to face settings and remotely
  • Substantial experience in senior PA role and working with senior level staff including experience of using audio/copying typing.
  • Experience of coordinating and delegating work and reviewing peoples' performance

Desirable

  • Experience of people with mental health problems
  • Experience of working as part of a team in a busy office
  • Diary Management including electronic diary management
  • Previous experience in a medical or NHS setting
  • Knowledge of Mental Health Act
  • Customer Care CPA Overview

Qualifications

Essential

  • GCSE or equivalent in English Grade A-C or 9-4 or level 2 Literacy.
  • RSA III Typing and Audio or equivalent
  • ECDL or equivalent
  • NVQ 4 Business Administration or equivalent

Desirable

  • AMSPAR
  • Medical Terminology Certificate or experience
  • Diploma in Medical Secretarial Studies.
  • Shorthand skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Lincolnshire Partnership NHS Foundation Trust

Address

Manthorpe Centre

Grantham Hospital

Grantham

NG31 8DG


Employer's website

https://www.lpft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Lincolnshire Partnership NHS Foundation Trust

Address

Manthorpe Centre

Grantham Hospital

Grantham

NG31 8DG


Employer's website

https://www.lpft.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Team Coordinator

Kim Machin

Kim.machin1@nhs.net

01476464838

Details

Date posted

06 October 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

274-11720-OA

Job locations

Manthorpe Centre

Grantham Hospital

Grantham

NG31 8DG


Supporting documents

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