Head of HR Operations

Job summary

We are looking for an experienced and dedicated Head of HR Operations to lead our HR department and ensure effective management of all HR functions. The ideal candidate will possess substantial experience in HR leadership, outstanding managerial abilities, and a thorough understanding of HR best practices.

At LPFT, we prioritise cultivating an inclusive environment where every employee can genuinely belong and be themselves, reflecting our organisational Values. In the role of Head of HR Operations, you will work in close partnership with fellow leaders within the People Directorate to establish optimal conditions for staff achievement. Your responsibilities will include addressing employee relations issues with fairness and a restorative approach, as well as ensuring that workforce planning delivers the appropriate personnel, in suitable roles, at the necessary times.

The Head of HR Operations is accountable for overseeing all HR operational activities within the Trust, promoting performance, accountability, professional growth, and innovation throughout the team. The HR Operations team provides comprehensive support across the organisation, covering all aspects of employee relations and workforce planning.

Main duties of the job

The principal responsibilities of this position involve leading the HR operations team to maintain compliance with all HR Key Performance indicators, working collaboratively with clinical care groups and divisions. The role entails partnering with HR Business Partners and operational colleagues to address areas of non-compliance and foster continuous improvement across the Trust. It is essential that the operational HR team consistently delivers high-quality advice aligned with our just and restorative principles.

Direct supervision and leadership of the operational HR team are required, serving as the point of escalation for contentious, complex, or high-risk employment matters. Close collaboration with line managers and key stakeholders is necessary to achieve optimal outcomes, particularly in cases with implications for the Trust's reputation, those of regional or national significance, or those involving Employment Tribunals.

This role also oversees the development and maintenance of workforce information to support enhanced individual and organisational performance, ensuring all data is current, fit for purpose, and that mandated reports for Trust & System Boards, the NHS, and external entities are delivered promptly and accurately, with clear identification of risks and mitigation strategies.

It is imperative to ensure that all People Management Processes reflect a Just and Restorative Culture.

About us

Lincolnshire Partnership NHS Foundation Trust provides mental health services and a number of learning disability, autism and social care services in the county of Lincolnshire. Employing around 2,900 staff, and serving a population of over 768,400, our people lie at the heart of everything we do.

You could be part of a Trust rated by staff as one of the best mental health and learning disability trusts in England. We firmly believe the key to high quality care is a contented workforce. This is reflected in our Care Quality Commission rating of 'outstanding' for well-led and 'good' overall. In the most recent National NHS Staff Survey, our staff rated us as the number one trust nationally for staff morale and one of the top scoring NHS Trusts in the Midlands for being compassionate and inclusive. We're really proud of this!

We offer options for flexible working and provide a wide range of training and promotion opportunities in all professions. We support and celebrate diversity, have active staff networks groups and are always looking at what more we can do to support our staff.

Whether you're taking the first exciting steps in your career, itching for a new challenge or searching for a better place to raise a family, Lincolnshire has arange of rewarding health and social care careers in a county that's friendly, fascinating, affordable and brimming with everything you need to live a happy life.Visitbeinlincolnshire.comto find out more.