Job summary
We are seeking a proactive Band 7 Property & Facilities Manager to lead our Soft FM services, including housekeeping, waste, pest control, catering, and support functions.You will also oversee property management, leases, and space use. This key role ensures safe, high-quality services that support patient care and operational goals. You will manage contracts, lead a multidisciplinary team, and work closely with clinical and non-clinical staff to ensure compliance with national standards and local policies.
Key responsibilities include:
- Leading and managing Soft FM services across multiple sites.Ensuring compliance with infection prevention, food hygiene, and waste regulations.
- Driving service improvements and sustainability initiatives.
- Managing supplier relationships and performance monitoring.
- Supporting audits, inspections, and reporting requirements
- Negotiate with Landlords
- Support clinical services with additional space requests
- Identifying opportunities to consolidate space and exercise break options
We're looking for someone with:
- Proven experience in facilities or estates management within healthcare or similar settings
- Strong leadership and communication skills.
- Knowledge of relevant legislation and standards (e.g., HTM, HACCP, COSHH).
- A commitment to patient-centred service delivery and continuous improvement
This is an exciting opportunity to make a tangible difference in a supportive and forward-thinking organisation.
Main duties of the job
The role of the Property and Facilities Manager is to be the professional lead for all soft facilities management (soft fm) services and to provide professional and technical advice on the full range of Facilities/Hotel Services to own and partnership organisations. They will also play the lead role in managing the lease obligations for the Trust, negotiations with landlords and supporting teams get best use of the space occupied.
To manage the operational, technical and compliance requirements of third-party contracts for own and partnership organisations.
To lead and develop the Facilities team, ensuring key areas of technical expertise are provided and developed.
To measure Facilities related standards and key performance indicators, monitor and review the performance and demonstrate improvements in services and compliance assurance.
About us
Lincolnshire Partnership NHS Foundation Trust provides mental health services and a number of learning disability, autism and social care services in the county of Lincolnshire. Employing around 2,900 staff, and serving a population of over 768,400, our people lie at the heart of everything we do.
You could be part of a Trust rated by staff as one of the best mental health and learning disability trusts in England. We firmly believe the key to high quality care is a contented workforce. This is reflected in our Care Quality Commission rating of 'outstanding' for well-led and 'good' overall. In the most recent National NHS Staff Survey, our staff rated us as the number one trust nationally for staff morale and one of the top scoring NHS Trusts in the Midlands for being compassionate and inclusive. We're really proud of this!
We offer options for flexible working and provide a wide range of training and promotion opportunities in all professions. We support and celebrate diversity, have active staff networks groups and are always looking at what more we can do to support our staff.
Whether you're taking the first exciting steps in your career, itching for a new challenge or searching for a better place to raise a family, Lincolnshire has arange of rewarding health and social care careers in a county that's friendly, fascinating, affordable and brimming with everything you need to live a happy life.Visitbeinlincolnshire.comto find out more.
Job description
Job responsibilities
Please view the attached job description and person specification document for complete details regarding this post.
Job description
Job responsibilities
Please view the attached job description and person specification document for complete details regarding this post.
Person Specification
Qualifications
Essential
- Educated to degree level or comparable professional qualification/experience in relevant subject equivalent to Post Graduate level
- Recognised technical and professional qualifications in Facilities Management which may include City & Guilds to NVQ Level 4, and/or substantial knowledge and experience in Hotel Services/Soft Facilities Management gained on the job.
- NEBOSH General Certificate in Occupational Safety & Health
- Accredited Level 4 Food Safety Certificate (Highfield/CIEH)
- Member of a professional institution relevant to role
Desirable
- HACCP (Hazard Analysis Critical Control Points) qualification and experience
Skills & Competences
Essential
- Able to demonstrate the importance of obtaining, organising and recording information clearly and accurately by self and others
- Ability to analyse and form a judgement on highly complex facts and situations, such as investigations or management of a failing service
- Good knowledge of IT and proficient in the use of Microsoft Office applications and quality monitoring systems
- Management skills and experience to senior level in Soft fm/Hotel Services, to include the management of technical staff
- Ability to act with little or no guidance, developing and applying appropriate solutions to organisational problems, always acting with Trust Priorities in mind
- Health & Safety knowledge
- Accurate numeracy and literacy
- Sound knowledge of commercial lease arrangements
- Demonstrable evidence of managing diverse leasehold and freehold portfolio
Special Requirements
Essential
- oAbility to travel independently to various sites
- oGood interpersonal skills
- oStrong ability to interpret requirements of Health directives and legislation relating to services managed
Desirable
- Ability to influence and manage change
- To be a member of a recognised, relevant professional body, for example MIH, HCA etc
Experience
Essential
- Must have detailed specialist knowledge of legislation, policies and operational guidelines relevant to all areas of Soft FM/Hotel Services
- Highly developed and substantial professional knowledge plus additional specialist technical knowledge of Facilities Management gained through experience in a Soft fm/Hotel Services management position
- In-depth experience of Soft fm/Hotel Services gained through CPD, formal courses, or on-the-job experience
- Experience of interpretation and analysis of highly complex, sensitive, and contentious data and information and its appropriate use
- Proven track record of working with third party contracts across multiple sites, including the writing of technical specifications for soft fm services
- Sound knowledge of budgetary management together with knowledge and experience of appropriate procurement requirements and practices including service level agreements
- Proven track record of successfully managing soft fm services including relevant technical input into capital projects
- Previous experience of leadership and continuing professional development
Desirable
- Experience of working in NHS at manager level
- Experience to a senior level of managing technical staff
Person Specification
Qualifications
Essential
- Educated to degree level or comparable professional qualification/experience in relevant subject equivalent to Post Graduate level
- Recognised technical and professional qualifications in Facilities Management which may include City & Guilds to NVQ Level 4, and/or substantial knowledge and experience in Hotel Services/Soft Facilities Management gained on the job.
- NEBOSH General Certificate in Occupational Safety & Health
- Accredited Level 4 Food Safety Certificate (Highfield/CIEH)
- Member of a professional institution relevant to role
Desirable
- HACCP (Hazard Analysis Critical Control Points) qualification and experience
Skills & Competences
Essential
- Able to demonstrate the importance of obtaining, organising and recording information clearly and accurately by self and others
- Ability to analyse and form a judgement on highly complex facts and situations, such as investigations or management of a failing service
- Good knowledge of IT and proficient in the use of Microsoft Office applications and quality monitoring systems
- Management skills and experience to senior level in Soft fm/Hotel Services, to include the management of technical staff
- Ability to act with little or no guidance, developing and applying appropriate solutions to organisational problems, always acting with Trust Priorities in mind
- Health & Safety knowledge
- Accurate numeracy and literacy
- Sound knowledge of commercial lease arrangements
- Demonstrable evidence of managing diverse leasehold and freehold portfolio
Special Requirements
Essential
- oAbility to travel independently to various sites
- oGood interpersonal skills
- oStrong ability to interpret requirements of Health directives and legislation relating to services managed
Desirable
- Ability to influence and manage change
- To be a member of a recognised, relevant professional body, for example MIH, HCA etc
Experience
Essential
- Must have detailed specialist knowledge of legislation, policies and operational guidelines relevant to all areas of Soft FM/Hotel Services
- Highly developed and substantial professional knowledge plus additional specialist technical knowledge of Facilities Management gained through experience in a Soft fm/Hotel Services management position
- In-depth experience of Soft fm/Hotel Services gained through CPD, formal courses, or on-the-job experience
- Experience of interpretation and analysis of highly complex, sensitive, and contentious data and information and its appropriate use
- Proven track record of working with third party contracts across multiple sites, including the writing of technical specifications for soft fm services
- Sound knowledge of budgetary management together with knowledge and experience of appropriate procurement requirements and practices including service level agreements
- Proven track record of successfully managing soft fm services including relevant technical input into capital projects
- Previous experience of leadership and continuing professional development
Desirable
- Experience of working in NHS at manager level
- Experience to a senior level of managing technical staff
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
