Job summary
Spring Lodge is home to Lincolnshire's Sexual Assault Referral Centre and the Independent Sexual Violence Advisor service. We currently have a vacancy to support with the day to day administration duties of the team and the centre.
The post is for 30 hours per week and the successful person will need to pass Level NPPV2 Police vetting.
Main duties of the job
To provide general administration duties to the team, including answer the phone, taking messages, responding to emails, photocopying, scanning, dealing with enquires.
To provide a professional reception service.
Effective communication with visitors, staff and other professionals. maintaining confidentiality at all times.
Receiving new and emergency referrals and adding them to RIO.
To respond to queries and incoming calls on a daily basis. Sometimes this can involve information of a emotional and distressing nature.
To provide a full and efficient secretarial and clerical service to the Spring Lodge team.
Deal with Petty Cash.
Be responsible for stock control, date rotation and ordering of forensic packs, stationary etc.
- Carry out routine checks through out the building.
- Produce rota's for out of hours crisis workers.
- Assist in arranging appointments and diary management using Microsoft calendar.
- Carry out environmental swabbing following forensic clean.
- Take DNA swabs for national database for any visitors to forensic side of the building.
- Taking minutes in meetings and sending out accurate minutes to staff.
About us
Lincolnshire Partnership NHS Foundation Trust provides mental health services and a number of learning disability, autism and social care services in the county of Lincolnshire. Employing around 2,900 staff, and serving a population of over 768,400, our people lie at the heart of everything we do.
You could be part of a Trust rated by staff as one of the best mental health and learning disability trusts in England. We firmly believe the key to high quality care is a contented workforce. This is reflected in our Care Quality Commission rating of 'outstanding' for well-led and 'good' overall. In the most recent National NHS Staff Survey, our staff rated us as the number one trust nationally for staff morale and one of the top scoring NHS Trusts in the Midlands for being compassionate and inclusive. We're really proud of this!
We offer options for flexible working and provide a wide range of training and promotion opportunities in all professions. We support and celebrate diversity, have active staff networks groups and are always looking at what more we can do to support our staff.
Whether you're taking the first exciting steps in your career, itching for a new challenge or searching for a better place to raise a family, Lincolnshire has arange of rewarding health and social care careers in a county that's friendly, fascinating, affordable and brimming with everything you need to live a happy life.Visitbeinlincolnshire.comto find out more.
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents for complete details regarding this post.
When completing your application, please demonstrate how you meet the role criteria.
We can also offer you many staff benefits to help support you which include:
Early access to Psychological Therapies and Physiotherapy
Competitive annual leave allowance
Car leasing scheme
Childcare Vouchers
NHS pension scheme
Free eye tests
Money saving options through our salary sacrifice scheme
Discounts on major high street retailers and restaurants
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents for complete details regarding this post.
When completing your application, please demonstrate how you meet the role criteria.
We can also offer you many staff benefits to help support you which include:
Early access to Psychological Therapies and Physiotherapy
Competitive annual leave allowance
Car leasing scheme
Childcare Vouchers
NHS pension scheme
Free eye tests
Money saving options through our salary sacrifice scheme
Discounts on major high street retailers and restaurants
Person Specification
Qualifications
Essential
- NVQ 3 in Business Administration or equivalent qualification or relevant experience
- Good standard of general education including English
Desirable
- RSA or equivalent qualifications
Experience
Essential
- Considerable experience in an office administration role
- Extensive experience of Microsoft Office packages, including Word, Excel, and Publisher
- Typing and formatting letters
- Data inputting and monitoring
- Outlook and diary management
- Extensive customer service experience
- Planning and scheduling events, meetings, diary appointments
- Petty Cash and Office finance
- Understand data reports
- Use of Clinical systems
Desirable
- Experience of working in a medical or NHS setting
- Experience of working in a mental health environment
- Familiar with Trust database systems preferably RIO
- Finance/Procurement systems
- Big Hand
- Data cleansing
- Minute Taking
Skills
Essential
- Considerable experience in an office administration role
- Extensive experience of Microsoft Office packages, including Word, Excel, and Publisher
- Typing and formatting letters
- Data inputting and monitoring
- Outlook and diary management
- Extensive customer service experience
- Planning and scheduling events, meetings, diary appointments
- Petty Cash and Office finance
- Understand data reports
- Use of Clinical systems
Desirable
- Working on an NHS Patient database and/or Health Roster system
- Working in a multi-agency setting
Person Specification
Qualifications
Essential
- NVQ 3 in Business Administration or equivalent qualification or relevant experience
- Good standard of general education including English
Desirable
- RSA or equivalent qualifications
Experience
Essential
- Considerable experience in an office administration role
- Extensive experience of Microsoft Office packages, including Word, Excel, and Publisher
- Typing and formatting letters
- Data inputting and monitoring
- Outlook and diary management
- Extensive customer service experience
- Planning and scheduling events, meetings, diary appointments
- Petty Cash and Office finance
- Understand data reports
- Use of Clinical systems
Desirable
- Experience of working in a medical or NHS setting
- Experience of working in a mental health environment
- Familiar with Trust database systems preferably RIO
- Finance/Procurement systems
- Big Hand
- Data cleansing
- Minute Taking
Skills
Essential
- Considerable experience in an office administration role
- Extensive experience of Microsoft Office packages, including Word, Excel, and Publisher
- Typing and formatting letters
- Data inputting and monitoring
- Outlook and diary management
- Extensive customer service experience
- Planning and scheduling events, meetings, diary appointments
- Petty Cash and Office finance
- Understand data reports
- Use of Clinical systems
Desirable
- Working on an NHS Patient database and/or Health Roster system
- Working in a multi-agency setting
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
