Job summary
To work as part of the Nursing, Quality & Professions Directorate management team with a focus on:
Business Intelligence
Oversight & Assurance against Quality KPIs, statutory responsibilities within the Director of Nursing & Quality Portfolio & fundamental standards of care (including risk register for Quality and professions) in order to effectively deliver against the Trust Strategy for Quality of Care
Quality governance reporting and oversight
Process Improvement to ensure effective oversight reporting from point of care to Board
This role will have an initial focus on ensuring the Director of Nursing & Qualities portfolio has effective and joined up reporting in place through both the formal governance structure, the Quality Senior Leadership Team and Executive Team reporting, in a way which ensures the Director of Nursing is sighted as required, reduces duplication & strengthens assurance including establishing a clear and effective work plan giving line of sight of all the portfolio responsibilities.
The Quality Improvement and Process Professional Lead may also work on alternative projects at the discretion of the Deputy Director of Nursing and Quality in line with their skill set, developmental needs and the division's needs.
Main duties of the job
To work as part of the Nursing, Quality & Professions Directorate management team with a focus on:
- Business Intelligence
- Oversight & Assurance against Quality KPIs, statutory responsibilities within the Director of Nursing & Quality Portfolio & fundamental standards of care (including risk register for Quality and professions) in order to effectively deliver against the Trust Strategy for Quality of Care
- Quality governance reporting and oversight
Process Improvement to ensure effective oversight reporting from point of care to Board
This role will have an initial focus on ensuring the Director of Nursing & Qualities portfolio has effective and joined up reporting in place through both the formal governance structure, the Quality Senior Leadership Team and Executive Team reporting in a way which ensures the Director of Nursing is sighted as required, reduces duplication & strengthens assurance including establishing a clear and effective work plan giving line of sight of all the portfolio responsibilities.
The Quality Improvement and Process Professional Lead may also work on alternative projects at the discretion of the Deputy Director of Nursing and Quality in line with their skill set, developmental needs and the division's needs.
About us
Lincolnshire Partnership NHS Foundation Trust provides mental health services and a number of learning disability, autism and social care services in the county of Lincolnshire. Employing around 2,900 staff, and serving a population of over 768,400, our people lie at the heart of everything we do.
You could be part of a Trust rated by staff as one of the best mental health and learning disability trusts in England. We firmly believe the key to high quality care is a contented workforce. This is reflected in our Care Quality Commission rating of 'outstanding' for well-led and 'good' overall. In the most recent National NHS Staff Survey, our staff rated us as the number one trust nationally for staff morale and one of the top scoring NHS Trusts in the Midlands for being compassionate and inclusive. We're really proud of this!
We offer options for flexible working and provide a wide range of training and promotion opportunities in all professions. We support and celebrate diversity, have active staff networks groups and are always looking at what more we can do to support our staff.
Whether you're taking the first exciting steps in your career, itching for a new challenge or searching for a better place to raise a family, Lincolnshire has arange of rewarding health and social care careers in a county that's friendly, fascinating, affordable and brimming with everything you need to live a happy life.Visitbeinlincolnshire.comto find out more.
Job description
Job responsibilities
Undertake a review of all current systems and process for assurance, reporting & oversight of Quality of care within the directorate (and in collaboration with clinical divisions the whole pathway of quality oversight) to identify opportunities for improvement, reducing duplication and unwarranted variation and with support from the Nursing, Quality and Professions management team implement these improvements
Lead the directorate process and work with services to monitor agreed and required Quality metrics and performance indicators aspirations/ targets against actual performance, and ensure the Quality and professions management team are aware of variance. This will include ensuring effective reporting to Quality Oversight Group, Quality Committee and the Board of Directors
Lead the directorate requirements for business intelligence including data quality and where required working closely with the Data and digital teams and the Chief Nursing/ Clinical Information Officer on key projects.
To lead specific complex projects and support teams within the Directorate through change management processes.
Contribute to the development of insightful and meaningful stakeholder relationships.
Produce robust business proposals; working with finance, quality and service delivery colleagues to ensure that business cases are costed accurately and are structured to clearly underpin the provision of high quality, sustainable clinical services.
Facilitate high quality analysis and triangulation of data and assurance points for Quality in collaboration with Nursing, Quality and Professions teams in the Directorate and clinical divisions.
Provide line management at the discretion of the Trust Lead for Quality Improvement & Assurance as the department expands and develops.
Act as a positive role model for other staff, demonstrating a positive and collaborative, compassionate leadership approach.
To deputise for the Trust Lead for Quality Improvement & Assurance as required.
To support the Trust Lead for Quality Improvement & Assurance with the completion & oversight of the Trusts Quality Account, Integrated Performance Report and other key reports as required
To establish and lead a monthly programme board for the directorate which sits outside of the formal governance structure but ensures the directorate comes together regularly, with clear purpose and enhances cross department working and reduces duplication and gaps. This meeting will be chaired by the Director of Nursing & Quality.
You may occasionally be asked to undertake such other duties that are deemed necessary in order to support business continuity within the Trust.
This Job Description is intended as a general guidance to the duties and responsibilities of the post and is not, therefore, exhaustive. It will be subject to review, in light of changing circumstances and in consultation with the post-holder.
Job description
Job responsibilities
Undertake a review of all current systems and process for assurance, reporting & oversight of Quality of care within the directorate (and in collaboration with clinical divisions the whole pathway of quality oversight) to identify opportunities for improvement, reducing duplication and unwarranted variation and with support from the Nursing, Quality and Professions management team implement these improvements
Lead the directorate process and work with services to monitor agreed and required Quality metrics and performance indicators aspirations/ targets against actual performance, and ensure the Quality and professions management team are aware of variance. This will include ensuring effective reporting to Quality Oversight Group, Quality Committee and the Board of Directors
Lead the directorate requirements for business intelligence including data quality and where required working closely with the Data and digital teams and the Chief Nursing/ Clinical Information Officer on key projects.
To lead specific complex projects and support teams within the Directorate through change management processes.
Contribute to the development of insightful and meaningful stakeholder relationships.
Produce robust business proposals; working with finance, quality and service delivery colleagues to ensure that business cases are costed accurately and are structured to clearly underpin the provision of high quality, sustainable clinical services.
Facilitate high quality analysis and triangulation of data and assurance points for Quality in collaboration with Nursing, Quality and Professions teams in the Directorate and clinical divisions.
Provide line management at the discretion of the Trust Lead for Quality Improvement & Assurance as the department expands and develops.
Act as a positive role model for other staff, demonstrating a positive and collaborative, compassionate leadership approach.
To deputise for the Trust Lead for Quality Improvement & Assurance as required.
To support the Trust Lead for Quality Improvement & Assurance with the completion & oversight of the Trusts Quality Account, Integrated Performance Report and other key reports as required
To establish and lead a monthly programme board for the directorate which sits outside of the formal governance structure but ensures the directorate comes together regularly, with clear purpose and enhances cross department working and reduces duplication and gaps. This meeting will be chaired by the Director of Nursing & Quality.
You may occasionally be asked to undertake such other duties that are deemed necessary in order to support business continuity within the Trust.
This Job Description is intended as a general guidance to the duties and responsibilities of the post and is not, therefore, exhaustive. It will be subject to review, in light of changing circumstances and in consultation with the post-holder.
Person Specification
Qualifications
Essential
- Educated to Masters degree level
- Post graduate qualification in relevant professional field or equivalent experience
- Management qualification or equivalent management experience to that level
Desirable
- Professional marketing qualification
- Project Management Qualification
- Lean Certification
- Clinical qualification in mental health, learning disabilities, autism
Experience
Essential
- Proven management level experience
- Experience of working in a large organisation
- Experience of working in the NHS or other similar publicly funded organisation
- Experience of applying service/quality improvement methodologies
- Significant and proven experience of business analysis (process mapping, waste reduction, efficiency optimisation, root cause analysis, continual improvement)
- Experience of Change Management in a large organisation
- Experience of working with commissioners, stakeholders and providers to develop service proposals
- Experience of developing business cases and gaining necessary funding approvals
- Experience of horizon scanning, market research and other stakeholder research
- Evidence of CPD
Desirable
- Experience of operating in a commercial environment and track record of being able to secure new business
- Experience of the clinical commissioning environment
- Marketing experience
- Lived Experience (personal or loved one) of mental health, learning disability, dementia or autism
Skills
Essential
- Able to manage time and organise work effectively and be able to work under pressure to tight deadlines
- Able to deal with ambiguity in the commercial and organisational environment
- Ability to work across large geographical area, in various locations, with operational and corporate services
- Self-starter with ability to manage complex workload with competing priorities
- Ability to work collaboratively across team boundaries to improve services
- Ability to assimilate and organise disparate and partial data to support decision making
- Ability to write succinctly and clearly especially within quality oversight and assurance documents
- Able to manipulate data to communicate key facts and issues in an accessible way
- Excellent presentation skills
- Well-developed negotiation skills
- Excellent communication skills with ability to work both internally and represent the organisation professionally with external partners
- Ability to engage wide range of stakeholders including service users, families and clinicians
- Proficient in the use of Microsoft Office
Special requirements
Essential
- Ability to regularly travel across the county/country in a timely and flexible manner without the use of public transport
Person Specification
Qualifications
Essential
- Educated to Masters degree level
- Post graduate qualification in relevant professional field or equivalent experience
- Management qualification or equivalent management experience to that level
Desirable
- Professional marketing qualification
- Project Management Qualification
- Lean Certification
- Clinical qualification in mental health, learning disabilities, autism
Experience
Essential
- Proven management level experience
- Experience of working in a large organisation
- Experience of working in the NHS or other similar publicly funded organisation
- Experience of applying service/quality improvement methodologies
- Significant and proven experience of business analysis (process mapping, waste reduction, efficiency optimisation, root cause analysis, continual improvement)
- Experience of Change Management in a large organisation
- Experience of working with commissioners, stakeholders and providers to develop service proposals
- Experience of developing business cases and gaining necessary funding approvals
- Experience of horizon scanning, market research and other stakeholder research
- Evidence of CPD
Desirable
- Experience of operating in a commercial environment and track record of being able to secure new business
- Experience of the clinical commissioning environment
- Marketing experience
- Lived Experience (personal or loved one) of mental health, learning disability, dementia or autism
Skills
Essential
- Able to manage time and organise work effectively and be able to work under pressure to tight deadlines
- Able to deal with ambiguity in the commercial and organisational environment
- Ability to work across large geographical area, in various locations, with operational and corporate services
- Self-starter with ability to manage complex workload with competing priorities
- Ability to work collaboratively across team boundaries to improve services
- Ability to assimilate and organise disparate and partial data to support decision making
- Ability to write succinctly and clearly especially within quality oversight and assurance documents
- Able to manipulate data to communicate key facts and issues in an accessible way
- Excellent presentation skills
- Well-developed negotiation skills
- Excellent communication skills with ability to work both internally and represent the organisation professionally with external partners
- Ability to engage wide range of stakeholders including service users, families and clinicians
- Proficient in the use of Microsoft Office
Special requirements
Essential
- Ability to regularly travel across the county/country in a timely and flexible manner without the use of public transport
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
