Job summary
An exciting opportunity has arisen for a number of permanent B5 Mental Health Practitioners to work within the brand new 111 urgent mental health care team in Lincolnshire.
- This post is a key role within the 24/7 Mental Health First Response service and will be the first point of contact for people who may require urgent mental health support.
- Mental Health Practitioners provide effective mental health support to people calling the service who may be experiencing a mental health crisis. This may include triage and risk assessments, and brief psychosocial interventions.
- Working via telephone and video calls, Mental Health Practitioners will provide effective emotional support for people through the use of compassionate conversations and, when appropriate, encourage and guide effective self-management of emotional distress.
- Mental Health Practitioners will be able to recognise when a person requires more support than is possible to be delivered over the phone, such as a crisis mental health assessment or ongoing support and be confident to make the necessary arrangements to facilitate this with an appropriate registrant, clinician, service, or organisation
Main duties of the job
From April 2024 the NHS 111 press option 2' for Urgent Mental Health will available 24 hours a day, 7 days a week for all ages across Lincolnshire. People can use this number if they have an urgent mental health concern themselves or about someone they know, additionally this will include a professional helpline for those seeking mental health advice.
Callers will be transferred to a mental health practitioner who will conduct a triage of needs and telephone-based intervention to reduce distress.
Where appropriate individuals can be referred to mental health services, given self-care advice or signposted to other support.
The Mental Health Access Practitioners will be instrumental in ensuring that the people of Lincolnshire are directed to the most appropriate service to assess their emotional wellbeing and mental health difficulties.
As a Mental Health practitioner Call Operator, you will be trained in a specific triage tool, to be utilised alongside your existing skills, to support callers, provide triage and where necessary escalate or signpost to services across Lincs.
We place a large focus on staff training, including a bespoke induction and plenty of on-going in-house training. You will benefit from a full and robust supervision package, with ample opportunities for group reflection, development, and mentoring.
About us
Lincolnshire Partnership NHS Foundation Trust provides mental health services and a number of learning disability, autism and social care services in the county of Lincolnshire. Employing around 2,800 staff, and serving a population of over 766,000, our people lie at the heart of everything we do.
You could be part of a Trust rated by staff as one of the best mental health and learning disability trusts in England, in an area heralded as a fantastic place to live and work. We firmly believe the key to high quality care is a contented workforce. This is reflected in our Care Quality Commission rating of 'outstanding' for well-led and 'good' overall. In the most recent National NHS Staff Survey, our staff rated us as the number one trust nationally for staff morale and one of the top scoring NHS Trusts in the Midlands for being compassionate and inclusive. We're really proud of this!
We are also leading the way in transforming care, with multi-million-pound transformation of patient environments and radical redesign of community services.
This is the time to join and help redesign our services of the future. We offer options for flexible working and provide a wide range of training and promotion opportunities in all professions. We support and celebrate diversity, have active staff networks groups and are always looking at what more we can do to support our staff.
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents for complete details regarding this post.
When completing your application, please demonstrate how you meet the role criteria.
We will invest in you, so we will fully fund and support postgraduate studies or courses to help you further develop your career. We can also offer you manystaff benefitsto help support you which include:
- Early access to Psychological Therapies and Physiotherapy
- Competitive annual leave allowance
- Car leasing scheme
- ChildcareVouchers
- NHS pension scheme
- Free eye tests
- Moneysaving options through our salary sacrifice scheme
- Discounts on major high street retailers and restaurants
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents for complete details regarding this post.
When completing your application, please demonstrate how you meet the role criteria.
We will invest in you, so we will fully fund and support postgraduate studies or courses to help you further develop your career. We can also offer you manystaff benefitsto help support you which include:
- Early access to Psychological Therapies and Physiotherapy
- Competitive annual leave allowance
- Car leasing scheme
- ChildcareVouchers
- NHS pension scheme
- Free eye tests
- Moneysaving options through our salary sacrifice scheme
- Discounts on major high street retailers and restaurants
Person Specification
Qualifications
Essential
- RMN/ RNLD/Social Worker/Occupational Therapist with current registration.
- Educated to degree level in mental health/social care or another relevant subject or equivalent experience within the mental health field of working.
- Or working toward the above
Desirable
- Therapeutic interventions qualification.
Experience
Essential
- Experience of working with people with mental health needs, including those with emotional wellbeing needs
- Good knowledge of universal and local services
Desirable
- Experience of delivering therapeutic interventions
- Local knowledge of services.
- Experience in working with people who are experiencing a mental health crisis.
- Application of evidenced based psychological therapies relevant to the clinical service
- Experience of providing support to junior staff
Person Specification
Qualifications
Essential
- RMN/ RNLD/Social Worker/Occupational Therapist with current registration.
- Educated to degree level in mental health/social care or another relevant subject or equivalent experience within the mental health field of working.
- Or working toward the above
Desirable
- Therapeutic interventions qualification.
Experience
Essential
- Experience of working with people with mental health needs, including those with emotional wellbeing needs
- Good knowledge of universal and local services
Desirable
- Experience of delivering therapeutic interventions
- Local knowledge of services.
- Experience in working with people who are experiencing a mental health crisis.
- Application of evidenced based psychological therapies relevant to the clinical service
- Experience of providing support to junior staff
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
