Job summary
Lincoln Mental Health Liaison Service is looking for Peer Support Workers to provide 1:1 support for Service Users, who are experiencing emotional distress in the A&E Department and inpatient wards at Lincoln County Hospital. You must be flexible, demonstrate non-judgmental and shared lived experience, and be passionate about promoting hopefulness and good Mental Health.
The shifts are to be worked flexibly to cover 08:00-20:00hrs Mon.-Fri. and we have part time and full time hours available
This is an exciting opportunity to be part of a transforming Service, that is developing as part of the success of being awarded funding to provide a Core 24-hour Service in April 2021. Lincoln MHLS has Membership to the Psychiatric Liaison Accreditation Network and was awarded accreditation following a Peer review, demonstrating our achievement of The Royal College of Psychiatrist Standards in July 2021.
This will ensure that they receive the right support at the right time, as well as raising awareness of alternatives to the A&E Dept.
For further information please contact Laura Watson, Clinical Lead, laura.watson39@nhs.net , 01522 707176 or Fiona Jackson , Service Manager MHLS , fiona.jackson16@nhs.net 07813546014.
Main duties of the job
Through sharing from their own experiences, peer support workers will inspire hope and belief that recovery is possible in others.
The Peer Support Worker (PSW) will provide one-tone support for individuals in A&E, to build safe, trusting relationships based on non-judgemental listening and shared lived experience.
The post holder will work under the supervision of a Clinical Lead, Advanced Nurse Practitioner and Substance Misuse Recovery Worker.
About us
Lincolnshire Partnership NHS Foundation Trust provides mental health services and a number of learning disability, autism and social care services in the county of Lincolnshire. Employing around 2,800 staff, and serving a population of over 766,000, our people lie at the heart of everything we do.
You could be part of a Trust rated by staff as one of the best mental health and learning disability trusts in England, in an area heralded as a fantastic place to live and work. We firmly believe the key to high quality care is a contented workforce. This is reflected in our Care Quality Commission rating of 'outstanding' for well-led and 'good' overall. In the most recent National NHS Staff Survey, our staff rated us as the number one trust nationally for staff morale and one of the top scoring NHS Trusts in the Midlands for being compassionate and inclusive. We're really proud of this!
We are also leading the way in transforming care, with multi-million-pound transformation of patient environments and radical redesign of community services.
This is the time to join and help redesign our services of the future. We offer options for flexible working and provide a wide range of training and promotion opportunities in all professions. We support and celebrate diversity, have active staff networks groups and are always looking at what more we can do to support our staff.
Job description
Job responsibilities
To model personal responsibility, self-awareness, self-belief, self-advocacy and hopefulness.
To promote the concept of recovery in all work carried out, acting as an example to service users.
To act as an ambassador for the Peer Support Worker service with Trust colleagues and with external agencies and partner organisations.
To support patients with transition across services and during the discharge process which may require analysis, comparison and suitability of service options
To identify resources, opportunities, services and activities that promotes how to improve health and recovery.
Share coping, self-help and self-management techniques within the peer relationship.
Actively promote patient feedback by developing and utilising current patient feedback processes to further identify ways in which patient engagement can be improved.
To liaise with the Clinical Lead, Advanced Nurse Practitioner, Mental Health Practitioners, Substance Misuse Recovery Worker and carry out assigned duties as a member of the multi- disciplinary mental health team. This will include direct support of individuals experiencing mental health problems
Promote equality for all patients and understand their health needs.
Liaise with representatives from associated voluntary and statutory organisations and facilitate good communication processes.
To work within the policies, protocols and clinical procedures of Lincolnshire Partnership NHS Foundation Trust and to promote competent working practice within an integrated multi-disciplinary team.
Engage in a period of induction, supervision and role related training as required.
Maintain strict confidentiality of patient information at all times and ensure accurate record keeping in accordance with Trust policy.
To work flexibly across the week, this may include some weekend and evening work
To raise awareness of alternatives to A&E for people in emotional distress
Job description
Job responsibilities
To model personal responsibility, self-awareness, self-belief, self-advocacy and hopefulness.
To promote the concept of recovery in all work carried out, acting as an example to service users.
To act as an ambassador for the Peer Support Worker service with Trust colleagues and with external agencies and partner organisations.
To support patients with transition across services and during the discharge process which may require analysis, comparison and suitability of service options
To identify resources, opportunities, services and activities that promotes how to improve health and recovery.
Share coping, self-help and self-management techniques within the peer relationship.
Actively promote patient feedback by developing and utilising current patient feedback processes to further identify ways in which patient engagement can be improved.
To liaise with the Clinical Lead, Advanced Nurse Practitioner, Mental Health Practitioners, Substance Misuse Recovery Worker and carry out assigned duties as a member of the multi- disciplinary mental health team. This will include direct support of individuals experiencing mental health problems
Promote equality for all patients and understand their health needs.
Liaise with representatives from associated voluntary and statutory organisations and facilitate good communication processes.
To work within the policies, protocols and clinical procedures of Lincolnshire Partnership NHS Foundation Trust and to promote competent working practice within an integrated multi-disciplinary team.
Engage in a period of induction, supervision and role related training as required.
Maintain strict confidentiality of patient information at all times and ensure accurate record keeping in accordance with Trust policy.
To work flexibly across the week, this may include some weekend and evening work
To raise awareness of alternatives to A&E for people in emotional distress
Person Specification
Experience
Essential
- Lived experience of mental health issues
- Lived experience of mental health services
- Experience of being in a supportive and enabling role
- Experience of operating in an environment that requires confidentiality
Desirable
- Experience of accessing specialist services
- Able to relate to a wide range of people across different organisational boundaries
Qualifications
Essential
- Satisfactory level of secondary education to GCSE English A-C grade or 9-4 grade or equivalent (may be working toward this)
- Be able to demonstrate a good standard of English.
- Willingness to undertake further training to support development of peer support role.
- ImROC or Institute of mental health peer support worker training or ability to complete this when in post
Desirable
- Mental Health or Health and Social Care related qualification.
- Completion of Wellness Recovery Action Plan (WRAP) or use of similar self-management techniques - Awareness/ability of how to adapt this to make it suitable to share within the work place
- Recovery College course qualification
Skills and Competences
Essential
- Good written, verbal and non-verbal communication skills.
- Ability and confidence to use a computer
- Ability to share personal story of recovery in a professional manner while working within appropriate guidelines
- Able to relate empathically with people
- Ability to assist people to develop their own recovery plans
- Willingness to promote the concept of recovery in all work carried out
- Ability to support people to make the best of local resources including support networks
- Willingness to reflect on work practice and be open to constructive feedback
- Able to manage conflict and support others to do so
- Able to demonstrate a patient, non-judgemental, respectful and compassionate attitude
- Flexible
- Resourceful
- Reflective
- Good team worker
- Supportive
- Be able to ask for help
Special Requirements
Essential
- Ability to travel independently to other locations in a timely manner
Person Specification
Experience
Essential
- Lived experience of mental health issues
- Lived experience of mental health services
- Experience of being in a supportive and enabling role
- Experience of operating in an environment that requires confidentiality
Desirable
- Experience of accessing specialist services
- Able to relate to a wide range of people across different organisational boundaries
Qualifications
Essential
- Satisfactory level of secondary education to GCSE English A-C grade or 9-4 grade or equivalent (may be working toward this)
- Be able to demonstrate a good standard of English.
- Willingness to undertake further training to support development of peer support role.
- ImROC or Institute of mental health peer support worker training or ability to complete this when in post
Desirable
- Mental Health or Health and Social Care related qualification.
- Completion of Wellness Recovery Action Plan (WRAP) or use of similar self-management techniques - Awareness/ability of how to adapt this to make it suitable to share within the work place
- Recovery College course qualification
Skills and Competences
Essential
- Good written, verbal and non-verbal communication skills.
- Ability and confidence to use a computer
- Ability to share personal story of recovery in a professional manner while working within appropriate guidelines
- Able to relate empathically with people
- Ability to assist people to develop their own recovery plans
- Willingness to promote the concept of recovery in all work carried out
- Ability to support people to make the best of local resources including support networks
- Willingness to reflect on work practice and be open to constructive feedback
- Able to manage conflict and support others to do so
- Able to demonstrate a patient, non-judgemental, respectful and compassionate attitude
- Flexible
- Resourceful
- Reflective
- Good team worker
- Supportive
- Be able to ask for help
Special Requirements
Essential
- Ability to travel independently to other locations in a timely manner
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Lincolnshire Partnership NHS Foundation Trust
Address
Mental Health Liaison Service Peter Hodgkinson Centre
Greetwell Road
Lincoln
LN2 5UA
Employer's website
https://www.lpft.nhs.uk/ (Opens in a new tab)
