Job summary
Specialist Services Division within LPFT includes Mental Health and Emotional wellbeing Services for Children and Young People, Veterans Services, Adult Eating Disorder Services, Services for Autistic Individuals and Individuals with a Learning Disability and Community Criminal Justice and Forensic Services.
Due to the promotion of the existing post holder within the Trust, we are recruiting to the role of Service Development Lead on a substantive basis.
Main duties of the job
Amongst its broader senior management responsibilities the post holder will be the key portfolio lead responsible for service developments delivery within the Specialist Services Division of LPFT; supporting senior managers and engaging stakeholders including staff and service users to implement an innovative and seamless service for all recipients of Divisional care delivery.
You will work at a senior level both within the Trust and Divisional Senior Management Team(s) and with system leaders across health and social care to identify and develop strategic interfaces and service development opportunities; and support and lead divisional service development and project management.
About us
Lincolnshire Partnership NHS Foundation Trust provides mental health services and a number of learning disability, autism and social care services in the county of Lincolnshire. Employing around 2,800 staff, and serving a population of over 766,000, our people lie at the heart of everything we do.
You could be part of a Trust rated by staff as one of the best mental health and learning disability trusts in England, in an area heralded as a fantastic place to live and work. We firmly believe the key to high quality care is a contented workforce. This is reflected in our Care Quality Commission rating of 'outstanding' for well-led and 'good' overall. In the most recent National NHS Staff Survey, our staff rated us as the number one trust nationally for staff morale and one of the top scoring NHS Trusts in the Midlands for being compassionate and inclusive. We're really proud of this!
We are also leading the way in transforming care, with multi-million-pound transformation of patient environments and radical redesign of community services.
This is the time to join and help redesign our services of the future. We offer options for flexible working and provide a wide range of training and promotion opportunities in all professions. We support and celebrate diversity, have active staff networks groups and are always looking at what more we can do to support our staff.
Job description
Job responsibilities
- Lead on Specialist Services developments (full Divisional portfolio) and working closely with the organisations clinical and operations managers to create an integrated approach to service transformation and business development.
- Deputise for the Specialist Services Associate Director of Operations (AD) in the absence of the AD and at core meetings relating to strategy, development and performance as delegated.
- Ensure all elements of implementation of service developments are undertaken and delivered to ensure high standards of clinical care.
- Work with relevant stakeholders both internal and external to the division, including corporate departments to ensure reporting, finance, contracting, workforce, and engagement plans are fully implemented.
- Lead on specific operational development projects and organisational change initiatives within the Specialist Services Division to support the delivery of identified objectives; engaging and working with Clinical and Corporate Directorates to ensure effective and timely implementation, including project planning, identifying resource implications, potential benefits and achievement of relevant Key Performance Indicators (KPIs).
- Work to the Specialist Services AD and Clinical Director (CD) and with the Quality and Assurance Lead (QUAL), Human Resources Business Partner (HRBP) and Service Managers (SMs) to implement change within their respective areas.
- To work with system partners to implement divisionally aligned. and/or Trust led developments across the system.
- Develop a robust evaluation methodology to ensure that all Operational Development interventions are delivering the Specialist Services Divisional business objectives.
- To ensure appropriate, timely and accurate reporting to commissioners on objectives relating to the business of the division.
- To contribute to financial planning processes as part of the Trusts annual planning and lead on Divisional CIP identification and development arrangements.
- To work with Senior Management Team (SMT) and HRBP to ensure a competent workforce through identification of skills and development needs to deliver services safely and effectively.
- To Identify and develop strategic opportunities for divisional development in terms of business and development opportunities for growth.
- Contribute to the development of fully integrated patient care pathways in Specialist Services, ensuring clinical systems capture and focus on personalised services.
- Produce progress reports for Board, commissioners and other stakeholders as required.
- The post holder will provide expert advice on all aspects of Specialist Services estates projects with varying complexities which affect the Divisions ability to achieve its priorities as described in the Estate Strategy and Capital Development Programme.
- The post holder will also be responsible for providing expert advice and guidance on Health and Safety, technical and complex building management issues, identifying solutions to ensure changes are fit for purpose, overcoming any barriers or contentious issues that may arise due to conflicting priorities.
Job description
Job responsibilities
- Lead on Specialist Services developments (full Divisional portfolio) and working closely with the organisations clinical and operations managers to create an integrated approach to service transformation and business development.
- Deputise for the Specialist Services Associate Director of Operations (AD) in the absence of the AD and at core meetings relating to strategy, development and performance as delegated.
- Ensure all elements of implementation of service developments are undertaken and delivered to ensure high standards of clinical care.
- Work with relevant stakeholders both internal and external to the division, including corporate departments to ensure reporting, finance, contracting, workforce, and engagement plans are fully implemented.
- Lead on specific operational development projects and organisational change initiatives within the Specialist Services Division to support the delivery of identified objectives; engaging and working with Clinical and Corporate Directorates to ensure effective and timely implementation, including project planning, identifying resource implications, potential benefits and achievement of relevant Key Performance Indicators (KPIs).
- Work to the Specialist Services AD and Clinical Director (CD) and with the Quality and Assurance Lead (QUAL), Human Resources Business Partner (HRBP) and Service Managers (SMs) to implement change within their respective areas.
- To work with system partners to implement divisionally aligned. and/or Trust led developments across the system.
- Develop a robust evaluation methodology to ensure that all Operational Development interventions are delivering the Specialist Services Divisional business objectives.
- To ensure appropriate, timely and accurate reporting to commissioners on objectives relating to the business of the division.
- To contribute to financial planning processes as part of the Trusts annual planning and lead on Divisional CIP identification and development arrangements.
- To work with Senior Management Team (SMT) and HRBP to ensure a competent workforce through identification of skills and development needs to deliver services safely and effectively.
- To Identify and develop strategic opportunities for divisional development in terms of business and development opportunities for growth.
- Contribute to the development of fully integrated patient care pathways in Specialist Services, ensuring clinical systems capture and focus on personalised services.
- Produce progress reports for Board, commissioners and other stakeholders as required.
- The post holder will provide expert advice on all aspects of Specialist Services estates projects with varying complexities which affect the Divisions ability to achieve its priorities as described in the Estate Strategy and Capital Development Programme.
- The post holder will also be responsible for providing expert advice and guidance on Health and Safety, technical and complex building management issues, identifying solutions to ensure changes are fit for purpose, overcoming any barriers or contentious issues that may arise due to conflicting priorities.
Person Specification
Qualifications
Essential
- Educated to Masters Degree level (or equivalent experience)
- Clinical qualification and professional credibility.
Experience
Essential
- Strong experience of business development in the NHS
- Development in conjunction with others, and use of information systems to support effective working practices
- Significant experience of leading projects/ business cases/ tenders to completion
- Experience of responding successfully to tenders to secure new business
- Experience in delivering change within complex organisations
- Evidence of negotiating and influencing in a complex and sensitive environment
- Experience of operational management of clinical services
- Financial acumen with an understanding of SLM/R principles
- Understanding of health service issues, strategy and national policy agenda as it effects provider services
- Ability to provide and present highly complex and sensitive information
- Understanding of all aspects of risk management
Desirable
- Experience of working with key stakeholders
- Track record of leading a patient experience agenda to improve patient experience and care outcomes
Skills and Competences
Desirable
- Political influencing through role, not status
- Strong skills in presentation and facilitation
- Evidence of continuous personal and professional development
- Strong record of leadership at a Senior level
Person Specification
Qualifications
Essential
- Educated to Masters Degree level (or equivalent experience)
- Clinical qualification and professional credibility.
Experience
Essential
- Strong experience of business development in the NHS
- Development in conjunction with others, and use of information systems to support effective working practices
- Significant experience of leading projects/ business cases/ tenders to completion
- Experience of responding successfully to tenders to secure new business
- Experience in delivering change within complex organisations
- Evidence of negotiating and influencing in a complex and sensitive environment
- Experience of operational management of clinical services
- Financial acumen with an understanding of SLM/R principles
- Understanding of health service issues, strategy and national policy agenda as it effects provider services
- Ability to provide and present highly complex and sensitive information
- Understanding of all aspects of risk management
Desirable
- Experience of working with key stakeholders
- Track record of leading a patient experience agenda to improve patient experience and care outcomes
Skills and Competences
Desirable
- Political influencing through role, not status
- Strong skills in presentation and facilitation
- Evidence of continuous personal and professional development
- Strong record of leadership at a Senior level
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
