Job summary
This post is offered as a secondment role or fixed term post for a period of 12 months.
An exciting opportunity has arisen within the Digital Systems and EPR (Electronic Patient Record) Development Team to work as an EPR Development Officer. The post involves working closely with Business Managers, Service Managers and staff of all levels across the Trust and therefore this is a great opportunity to learn about the development of our main EPR system, Rio, and learn about how operational teams collate patient data on a daily basis.
We are seeking a highly motivated and enthusiastic individual who can also demonstrate excellent interpersonal skills as the post has responsibilities for providing advice, support and training to staff as well as the skills required to create considered assessment forms and letter templates that operational staff will use on a daily basis when interacting with patients.
The ideal candidate will have good problem solving, planning, organisational and communication skills, possess a flexible and comprehensive range of IT development skills to produce EPR assessment forms, letters and templates, documentation and guidance and conduct individual or group meetings with a variety of different clinical and non- clinical services to meet the differing requirements of the end user.
An understanding of the patient and service journey through various bespoke process maps and pathways would be advantageous as well as a basic understanding of SQL and HTML.
Main duties of the job
The post holder will work within the EPR Development Team primarily developing Forms and automated Letters and support staff in their use. Providing advice and guidance on how best to capture the data required for their service.
The successful candidate will:
- Create bespoke forms to assist with data capture within the electronic patient record systems.
- Create automated letters using SQL with assistance from the clinical report developer.
- Act as a point of reference for all EPR projects.
- Manage copyright licences for forms held within the electronic patient record.
- Attend meetings with operational staff to gather team requirements for upcoming developments.
- Work under their own initiative and escalate issues to their manager as required.
- Produce all the relevant documentation in line with the Trust guidelines.
- Follow change management processes inline with the Trust guidelines.
- Liaise with systems suppliers regarding faults and functionality.
- Collaborate with the wider informatics team about new developments, ensuring service specifications are met.
About us
Lincolnshire Partnership NHS Foundation Trust provides mental health services and a number of learning disability, autism and social care services in the county of Lincolnshire. Employing around 2,800 staff, and serving a population of over 766,000, our people lie at the heart of everything we do.
You could be part of a Trust rated by staff as one of the best mental health and learning disability trusts in England, in an area heralded as a fantastic place to live and work. We firmly believe the key to high quality care is a contented workforce. This is reflected in our Care Quality Commission rating of 'outstanding' for well-led and 'good' overall. In the most recent National NHS Staff Survey, our staff rated us as the number one trust nationally for staff morale and one of the top scoring NHS Trusts in the Midlands for being compassionate and inclusive. We're really proud of this!
We are also leading the way in transforming care, with multi-million-pound transformation of patient environments and radical redesign of community services.
This is the time to join and help redesign our services of the future. We offer options for flexible working and provide a wide range of training and promotion opportunities in all professions. We support and celebrate diversity, have active staff networks groups and are always looking at what more we can do to support our staff.
Job description
Job responsibilities
To provide practical training to staff at all levels in direct relation to role
To develop and maintain the skills required to support the Clinical Report Developer and Senior Data Warehouse Developer in leading change processes across the delivery of Information services
To maintain EPR and Date Warehouse documentation as appropriate and as directed
To facilitate working relationships across different functions of the Informatics service to ensure joint working and close understanding of issues and priorities
To develop and maintain an understanding of the tools utilised to build forms and letters within the Trusts EPR systems
To build EPR forms and letters and adapting them to meet the needs of frontline services and team analysts
To develop and maintain an understanding of the role of Business Intelligence (BI) in the organisation
To support managers and clinicians in their use and interpretation of information
Understanding the needs and keeping up to date with the requirements of frontline services in respect of system requirements
To maintain robust SOPs and change management procedures
To adhere to strategies and policies to ensure compliance with relevant legislation and other standards aimed at ensuring the confidentiality, integrity and availability of information
Job description
Job responsibilities
To provide practical training to staff at all levels in direct relation to role
To develop and maintain the skills required to support the Clinical Report Developer and Senior Data Warehouse Developer in leading change processes across the delivery of Information services
To maintain EPR and Date Warehouse documentation as appropriate and as directed
To facilitate working relationships across different functions of the Informatics service to ensure joint working and close understanding of issues and priorities
To develop and maintain an understanding of the tools utilised to build forms and letters within the Trusts EPR systems
To build EPR forms and letters and adapting them to meet the needs of frontline services and team analysts
To develop and maintain an understanding of the role of Business Intelligence (BI) in the organisation
To support managers and clinicians in their use and interpretation of information
Understanding the needs and keeping up to date with the requirements of frontline services in respect of system requirements
To maintain robust SOPs and change management procedures
To adhere to strategies and policies to ensure compliance with relevant legislation and other standards aimed at ensuring the confidentiality, integrity and availability of information
Person Specification
Qualifications
Essential
- Relevant ICT qualifications at diploma level or equivalent demonstrable experience
- Further training or equivalent experience in the use of clinical Electronic Patient Records
Desirable
- Evidence of ongoing personal development
- Project management qualification or experience
- Evidence of training in Mental Health EPRs
Experience
Essential
- Experience of working in an health or social care setting
- Ability to read and write basic SQL
- An understanding of the use of a Data Warehouse
- An understanding of the types of usages of Business Intelligence in the Health setting
- Knowledge of confidentiality, system security and Data Protection
- An understanding of the term data quality
- Evidence of teaching/training others
Desirable
- Experience of working with the RiO EPR
- Experience of building forms and workflows in RiO
- Experience of working with a business intelligence tool
- Experience of writing more advanced SQL statements
- Data Warehousing experience
- Line management experience
- Experience of working in mental health and understanding of mental health datasets
Skills
Essential
- Clear understanding and advanced degree of knowledge of computer systems
- Good presentation skills
- Knowledge and experience of Microsoft office applications
- Able to understand the problem and to problem solve in a logical manner
- Able to work well in a team
- Ability to communicate effectively both written and oral
- Ability to work on own initiative and autonomously, and as part of a team
- Good level of literacy and numeracy skills
- Ability to manage competing demands and prioritise own workload
- Ability to present work accurately and of good quality with good attention to detail
- Able to present information in a variety of different ways depending on type of audience.
- Able to formulate papers for presentation at Committee level, reviewing and updating these as necessary
- Able to action plan areas requiring improvement and follow this through
- Excellent administration and organisational skills
- Ability to produce high quality work under pressure and to tight deadlines
- High levels of self-motivation and ability to take instruction
Desirable
- Technical IT systems knowledge
- Ability to build and present reports in a variety of formats to meet the needs of different levels of the organisation
- Advanced ICT skills
Special requirements
Essential
- Ability to travel to LPFT bases across the Trust at short notice and nationally for relevant training and user forums
- Willingness to be flexible in approach in accordance with organisational need
- Participate in identification and evaluation of opportunities of improvement in the service
- Able to recognise limits of self and identify training and development needs
Person Specification
Qualifications
Essential
- Relevant ICT qualifications at diploma level or equivalent demonstrable experience
- Further training or equivalent experience in the use of clinical Electronic Patient Records
Desirable
- Evidence of ongoing personal development
- Project management qualification or experience
- Evidence of training in Mental Health EPRs
Experience
Essential
- Experience of working in an health or social care setting
- Ability to read and write basic SQL
- An understanding of the use of a Data Warehouse
- An understanding of the types of usages of Business Intelligence in the Health setting
- Knowledge of confidentiality, system security and Data Protection
- An understanding of the term data quality
- Evidence of teaching/training others
Desirable
- Experience of working with the RiO EPR
- Experience of building forms and workflows in RiO
- Experience of working with a business intelligence tool
- Experience of writing more advanced SQL statements
- Data Warehousing experience
- Line management experience
- Experience of working in mental health and understanding of mental health datasets
Skills
Essential
- Clear understanding and advanced degree of knowledge of computer systems
- Good presentation skills
- Knowledge and experience of Microsoft office applications
- Able to understand the problem and to problem solve in a logical manner
- Able to work well in a team
- Ability to communicate effectively both written and oral
- Ability to work on own initiative and autonomously, and as part of a team
- Good level of literacy and numeracy skills
- Ability to manage competing demands and prioritise own workload
- Ability to present work accurately and of good quality with good attention to detail
- Able to present information in a variety of different ways depending on type of audience.
- Able to formulate papers for presentation at Committee level, reviewing and updating these as necessary
- Able to action plan areas requiring improvement and follow this through
- Excellent administration and organisational skills
- Ability to produce high quality work under pressure and to tight deadlines
- High levels of self-motivation and ability to take instruction
Desirable
- Technical IT systems knowledge
- Ability to build and present reports in a variety of formats to meet the needs of different levels of the organisation
- Advanced ICT skills
Special requirements
Essential
- Ability to travel to LPFT bases across the Trust at short notice and nationally for relevant training and user forums
- Willingness to be flexible in approach in accordance with organisational need
- Participate in identification and evaluation of opportunities of improvement in the service
- Able to recognise limits of self and identify training and development needs
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
