CYP Team Secretary

Job summary

We are looking for a reliable and enthusiastic person to join our committed CYP Urgent Care Team in Child & Young People (CYP) Services for 37.5 hours per week to provide secretarial and administration support to the clinical team, which includes supporting a Consultant Psychaitrist. There may be an expectation to cover an occasional evening clinic up until 8 pm. This is an office-based position with some flexibility for home working. There may be a need to travel to a different base if required to support the needs of the service or to attend training. Mileage is paid at a standard rate.

You will be a key member of a friendly team who will be responsible for contributing to the smooth running of the office to include referrals processing/contacting young people and families to book appointments, diary management, typing and formatting of correspondence, and other data requirements using Word, Excel and clinical systems. There may also be a requirement for note taking. You will be dealing with a wide range of enquiries in a welcoming yet professional and sensitive manner, ensuring confidentiality at all times.

We will offer training and development opportunities for the successful applicant.

Main duties of the job

To undertake clerical / secretarial duties in support of clinical and non-clinical activity in the CYP Service ensuring administrative support is available to management and members of the team as appropriate.

This will include, but is not limited to:

Inputting referral and data onto the clinical system

Navigating and updating clinical systems and electronic databases

Gathering information

Organising and contacting young people and families by telephone or letter to offer an appointment

Typing letters and correspondence using audio/copy typing and word processing systems

Diary management

Help to assist with data monitoring using housekeeping reports

To provide individual administration support as required

To assist with coordinating meetings including the provision of note taking, preparation and circulating supporting documentation

To provide reception support if required

Liaising with internal and external providers

Maintaining the services' shared online workspace/website if required

About us

Lincolnshire Partnership NHS Foundation Trust provides mental health services and a number of learning disability, autism and social care services in the county of Lincolnshire. Employing around 2,800 staff, and serving a population of over 766,000, our people lie at the heart of everything we do.

You could be part of a Trust rated by staff as one of the best mental health and learning disability trusts in England, in an area heralded as a fantastic place to live and work. We firmly believe the key to high quality care is a contented workforce. This is reflected in our Care Quality Commission rating of 'outstanding' for well-led and 'good' overall. In the most recent National NHS Staff Survey, our staff rated us as the number one trust nationally for staff morale and one of the top scoring NHS Trusts in the Midlands for being compassionate and inclusive. We're really proud of this!

We are also leading the way in transforming care, with multi-million-pound transformation of patient environments and radical redesign of community services.

This is the time to join and help redesign our services of the future. We offer options for flexible working and provide a wide range of training and promotion opportunities in all professions. We support and celebrate diversity, have active staff networks groups and are always looking at what more we can do to support our staff.