Senior Assistant Technical Officer – High-Cost & Clinical Services

Job description

Job responsibilities

The post holder will provide support to the Pharmacy Technicians and Pharmacists in the Pharmacy dispensaries in accordance with relevant Standard Operating Procedures (SOPs).

To receive prescriptions from patients or from the day-case wards for dispensing.

Following a period of training and assessment, to undertake the assembly of medicines for individual outpatients, day-cases and in-patients.

To give out specific dispensed and checked medications with appropriate instructions to patients after appropriate training and assessment.

To support stock control within the dispensaries including ordering and receiving stock from Pharmacy stores and distribution and stock rotation.

To process prescription and over the counter payments where applicable.

To assist in ward stock top ups after appropriate training.

To be involved in stock control for ancillary stock (e.g. bottles, bags, and labels) in the Pharmacy dispensaries and ensure these are available in suitable quantities.

To ensure that all relevant Patient Information Leaflets (PILs) and any supplementary patient leaflets or instruction sheets are photocopied and are always available.

To be involved in accurate stock control of medicines in the Pharmacy dispensaries and within clinical areas.

To maintain clean and tidy dispensing facilities and safe systems of work including expiry date checking and correct disposal of medications.

To undertake mandatory training.

To be responsible for the filing of prescriptions on a daily basis.

To undertake answering the telephone and dealing with queries where necessary, including liaising with other Pharmacy staff both at City Road and at Network sites.

To handle medicines returned from the wards/departments and patients, making the appropriate computer records, and disposing of unwanted/expired stock following Trust policies and departmental procedures and in accordance with national guidance and legislation.

To assist the Lead and Senior Pharmacy Technicians in receipt of medicinal stock from pharmaceutical wholesalers when necessary.

To assist in the prompt matching process of all delivery notes, orders, and invoices.

Where necessary, to book and arrange deliveries of medicinal stock to Moorfields Network sites.

Where necessary, to arrange deliveries of medicines supplied on prescription to patients homes either by post or same day courier.

Person Specification

Education/Qualification

Essential

• Educated to GCSE standard or equivalent including Maths & English
• BTEC or NVQ level 2 in pharmaceutical services or equivalent

Experience

Essential

• Recent experience of working in a Pharmacy
• Experience of working in a Pharmacy dispensary

Knowledge

Desirable

• Medicines Management/Medicines Optimisation Experience
• Ascribe/EMIS Dispensing System

Skills

Essential

• Excellent communication skills
• Customer service skills
• Excellent organisational skills and problem solving skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Moorfields Eye Hospital NHS Foundation Trust

Address

Moorfields Eye Hospital

City Road

London

EC1V 2PD

Employer's website

https://www.moorfields.nhs.uk/work-for-us (Opens in a new tab)