Moorfields Eye Hospital NHS Foundation Trust

Internal Communications Officer

The closing date is 22 January 2026

Job summary

We are looking for an internal communications expert to join our busy and fast paced communications team at Moorfields.

This is a two-year fixed term contract that will see the candidate join at a very exciting time for the trust as we prepare to move to our new center for advancing eye health in 2027.

We are seeking someone passionate about internal communications, eager to make an impact, and ready to thrive in a dynamic environment.

If you think you have the enthusiasm, skills and the ability to work collaboratively across teams, this is the job for you.

Main duties of the job

Reporting to the senior internal communications manager, this role will be key in supporting the delivery of effective and engaging internal communications.

The post holder will be part of a team ensuring our 2,350 staff across a network of sites in and around London and the United Arab Emirates understand the organisation's vision, their role within it and to support them to feel focused and valued.

The role holder will help deliver an ambitious communications programme supporting the strategic objectives of the organisation across its dispersed network of sites, researching and consistently evaluating all key work.

About us

What's in it for You?

At Moorfields, we invest in you--your growth, your wellbeing, your future.You'll join a flexible, supportive organisation offering:

o Competitive salary (including high-cost area supplement)

o Membership of the NHS Pension Scheme

o 24/7 independent counselling support

o Career-long learning and development opportunities

o Excellent transport connections

o Access to NHS and Blue Light discount schemes

o Free Pilates classes

o Full support and training to develop your skills

And so much more! To see the full range of benefits we offer please view our Moorfields benefits leaflet.

Details

Date posted

08 January 2026

Pay scheme

Agenda for change

Band

Band 5

Salary

£37,259 to £45,356 a year per annum inclusive of HCAS

Contract

Fixed term

Duration

2 years

Working pattern

Full-time, Flexible working

Reference number

273-DC-7612060

Job locations

City Road

162 City Road

London

EC1V 2PD


Job description

Job responsibilities

The role holder will help ensure our staff are informed, engaged and listened to and we have multi-way conversations across our organisation.

This role will help our people understand the purpose of our organisation, their role in helping deliver it, and the difference were making.

This will include developing and maintaining key relationships throughout the organisation to generate engaging and informative content to share with our staff. It is also imperative that our employees have a voice, and communications are accessible across the organisation.

The role holder will have a key responsibility helping deliver our regular all staff briefings, as well as the planning and delivery of our weekly digital newsletter, digital screens, and day to day updates and development of our intranet.

This is an ideal opportunity for someone with experience in communications wanting to further their career.

Job description

Job responsibilities

The role holder will help ensure our staff are informed, engaged and listened to and we have multi-way conversations across our organisation.

This role will help our people understand the purpose of our organisation, their role in helping deliver it, and the difference were making.

This will include developing and maintaining key relationships throughout the organisation to generate engaging and informative content to share with our staff. It is also imperative that our employees have a voice, and communications are accessible across the organisation.

The role holder will have a key responsibility helping deliver our regular all staff briefings, as well as the planning and delivery of our weekly digital newsletter, digital screens, and day to day updates and development of our intranet.

This is an ideal opportunity for someone with experience in communications wanting to further their career.

Person Specification

Education

Essential

  • Relevant A-levels and degree

Desirable

  • Relevant communications qualifications

Experience

Essential

  • Excellent written and oral communication skills
  • Intranet and public website CMSs, design and copywriting
  • Working to deadlines and prioritising work
  • Proven organisational and project management
  • Working with sensitive/confidential issues

Desirable

  • Working in the NHS/public sector
  • Experience using IC platforms such as Poppulo and SnapComms
  • Design and print processes

Skills

Essential

  • Excellent written and oral communication skills
  • Thorough knowledge of grammar and ability to teach house style to others
  • Able to work independently but know when to seek help
  • Able to build confident working relationships at all levels
  • Analytical and data presentation skills

Desirable

  • Understanding of broad political context of NHS
  • Advanced software skills
Person Specification

Education

Essential

  • Relevant A-levels and degree

Desirable

  • Relevant communications qualifications

Experience

Essential

  • Excellent written and oral communication skills
  • Intranet and public website CMSs, design and copywriting
  • Working to deadlines and prioritising work
  • Proven organisational and project management
  • Working with sensitive/confidential issues

Desirable

  • Working in the NHS/public sector
  • Experience using IC platforms such as Poppulo and SnapComms
  • Design and print processes

Skills

Essential

  • Excellent written and oral communication skills
  • Thorough knowledge of grammar and ability to teach house style to others
  • Able to work independently but know when to seek help
  • Able to build confident working relationships at all levels
  • Analytical and data presentation skills

Desirable

  • Understanding of broad political context of NHS
  • Advanced software skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Moorfields Eye Hospital NHS Foundation Trust

Address

City Road

162 City Road

London

EC1V 2PD


Employer's website

https://www.moorfields.nhs.uk/work-for-us (Opens in a new tab)


Employer details

Employer name

Moorfields Eye Hospital NHS Foundation Trust

Address

City Road

162 City Road

London

EC1V 2PD


Employer's website

https://www.moorfields.nhs.uk/work-for-us (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Senior communications manager (internal)

Jayne Pickard

jayne.pickard2@nhs.net

Details

Date posted

08 January 2026

Pay scheme

Agenda for change

Band

Band 5

Salary

£37,259 to £45,356 a year per annum inclusive of HCAS

Contract

Fixed term

Duration

2 years

Working pattern

Full-time, Flexible working

Reference number

273-DC-7612060

Job locations

City Road

162 City Road

London

EC1V 2PD


Supporting documents

Privacy notice

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