Job summary
Please note we may close this advert early if we receive an exceptionally high volume of applications.
Are you passionate about making a difference to people's lives? Do you have an eye for detail and natural aptitude for numbers?
Are you looking for a role that allows you to work flexibly and grow your data and coding skills in a supportive environment?
Important information for candidatesPlease read and follow these instructions carefully, because they will determine whether you are longlisted and/or shortlisted. In the Supporting Information section of your application, please ensure that you clearly answer only these four questions:1. Why are you applying for this post? [max 100 words]2. Please give up to three examples from your experience that show how you meet the requirements of this role [max 700 words]3. If you have used AI in your application, please describe how [max 50 words]4. Our Trust values are excellence, equity, and kindness. Tell us about a situation where you demonstrated one of these values in practice [max 100 words]
Shortlisted candidates will be invited to complete Stage 1, an online task scheduled for 12-14 November. Successful candidates will then be invited to attend Stage 2 interviews, expected to take place in person on Tuesday 25 November.
Main duties of the job
Moorfields Eye Hospital is one of the oldest and largest ophthalmology providers in the UK, providing care across a network of over 20 sites across London and the southeast.
The quality, service improvement and sustainability (QSIS) teamare seeking a data analyst to join the team. The QSIS team deliver a range of improvement projects across Moorfields, supporting outpatients, theatres, quality and digital innovation programmes. Moorfields is on an exceptionally exciting journey over the next few years, with the implementation of a new electronic patient record (EPR) system in 2026 and the move to our new state-of-the-art hospital in 2027.
We are looking for a self-motivated individual who is technical and numerate, with strong Excel and SQL skills, and good communication skills. The post-holder will be working in the informatics function of our team, supporting project delivery by using data to find efficiencies, drive informed decisions and improve patient outcomes.
Our office is based at Old Street, London and we offer flexible hybrid working, expected 1-2 days a week on site. You will also have access to training and development opportunities, including SQL coding, data analysis, project management and improvement methodologies.
If you're looking for a role where you can make a real difference, work in a supportive team, and grow your skills and NHS career, please apply today.
About us
What's in it for You?
At Moorfields, we invest in you--your growth, your wellbeing, your future.You'll join a flexible, supportive organisation offering:
o Competitive salary (including high-cost area supplement)o Membership of the NHS Pension Schemeo 24/7 independent counselling supporto Career-long learning and development opportunitieso Excellent transport connectionso Access to NHS and Blue Light discount schemeso Free Pilates classeso Full support and training to develop your skills
And so much more! To see the full range of benefits we offer please view our Moorfields benefits leaflet.
Job description
Job responsibilities
Main responsibilities Analytical service & insight
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Capture information from relevant stakeholders and transfer to intelligence.
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Provide detailed interpretation and recommendations relating to analysis.
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Provide advice and guidance to senior staff and service managers on the interpretation of information reports.
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Support, and lead where appropriate, delivery of information and performance reporting that enables services to track performance against agreed targets.
-
Make key stakeholders aware of any issues with relevant datasets, for example highlighting data quality issues, explaining terminology and investigating irregularities.
Performance & information -
Liaise with stakeholders to follow up omissions, errors and data inconsistencies.
-
Develop and maintain regular reporting for both internal and external recipients, pursuing automation where appropriate.
-
Ensure managers and clinicians have the information they require to deliver high quality services for patients.
-
Provide statistical analysis of trends within performance data, highlighting variances and supporting decision making and improvement.
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Manipulate and analyse data using advanced Excel skills, including combining data from multiple sources, producing statistics, pivot tables and graphs.
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Extract and manipulate data from the trusts data warehouse using TSQL on Microsoft SQL Management Studio.
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Support the scoping of new datasets by testing and auditing clinical systems and verifying data outputs.
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Conduct in-person audits, such as time and motion data collection in clinics and theatres, and support projects where appropriate.
Communication & engagement -
Deputise for Line Manager at meetings/forums relevant to your area.
-
Present verbal and written reports and represent the QSIS team at internal and external meetings.
-
Participate in discussions to determine appropriate performance measures and translate business needs into metrics.
-
Share knowledge with the QSIS team and colleagues when relevant to your work area and/or trust-wide transformation projects.
People & performance
Job description
Job responsibilities
Main responsibilities Analytical service & insight
-
Capture information from relevant stakeholders and transfer to intelligence.
-
Provide detailed interpretation and recommendations relating to analysis.
-
Provide advice and guidance to senior staff and service managers on the interpretation of information reports.
-
Support, and lead where appropriate, delivery of information and performance reporting that enables services to track performance against agreed targets.
-
Make key stakeholders aware of any issues with relevant datasets, for example highlighting data quality issues, explaining terminology and investigating irregularities.
Performance & information -
Liaise with stakeholders to follow up omissions, errors and data inconsistencies.
-
Develop and maintain regular reporting for both internal and external recipients, pursuing automation where appropriate.
-
Ensure managers and clinicians have the information they require to deliver high quality services for patients.
-
Provide statistical analysis of trends within performance data, highlighting variances and supporting decision making and improvement.
-
Manipulate and analyse data using advanced Excel skills, including combining data from multiple sources, producing statistics, pivot tables and graphs.
-
Extract and manipulate data from the trusts data warehouse using TSQL on Microsoft SQL Management Studio.
-
Support the scoping of new datasets by testing and auditing clinical systems and verifying data outputs.
-
Conduct in-person audits, such as time and motion data collection in clinics and theatres, and support projects where appropriate.
Communication & engagement -
Deputise for Line Manager at meetings/forums relevant to your area.
-
Present verbal and written reports and represent the QSIS team at internal and external meetings.
-
Participate in discussions to determine appropriate performance measures and translate business needs into metrics.
-
Share knowledge with the QSIS team and colleagues when relevant to your work area and/or trust-wide transformation projects.
People & performance
Person Specification
Qualifications
Essential
- Degree in a technical/numerate field (e.g. Maths, Computer Science) or equivalent relevant experience.
- Evidence of continuing professional development (3)
Desirable
- Masters degree or similar qualification in a relevant discipline or equivalent experience (3)
Experience
Essential
- Significant experience as a data analyst producing outputs such as reports, dashboards, and visualisations for varied audiences.
- Experience using data to support service change or improvement
Desirable
- Experience working in the NHS or healthcare sector, particularly with hospital services.
- Experience using advanced specialised computer software such as electronic medical record system, financing software or customer relationship management (CRMs)
- Experience coding in R
Skills & Abilities
Essential
- Ability to analyse and interpret complex data accurately, ensuring high data quality, confidentiality, and security.
- Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical stakeholders
- Good overall computer literacy.
- Experience SQL querying and describes completing relevant tasks utilising coding development
- Advanced Microsoft Excel user (e.g. formulae, pivot tables etc) and describes completing relevant tasks utilising spreadsheets
Desirable
- Knowledge of project management or improvement methodologies (e.g. Agile, PDSA).
- Experience with business intelligence tools especially Qlik Sense.
- Experience with developing dashboards in QlikSense
Person Specification
Qualifications
Essential
- Degree in a technical/numerate field (e.g. Maths, Computer Science) or equivalent relevant experience.
- Evidence of continuing professional development (3)
Desirable
- Masters degree or similar qualification in a relevant discipline or equivalent experience (3)
Experience
Essential
- Significant experience as a data analyst producing outputs such as reports, dashboards, and visualisations for varied audiences.
- Experience using data to support service change or improvement
Desirable
- Experience working in the NHS or healthcare sector, particularly with hospital services.
- Experience using advanced specialised computer software such as electronic medical record system, financing software or customer relationship management (CRMs)
- Experience coding in R
Skills & Abilities
Essential
- Ability to analyse and interpret complex data accurately, ensuring high data quality, confidentiality, and security.
- Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical stakeholders
- Good overall computer literacy.
- Experience SQL querying and describes completing relevant tasks utilising coding development
- Advanced Microsoft Excel user (e.g. formulae, pivot tables etc) and describes completing relevant tasks utilising spreadsheets
Desirable
- Knowledge of project management or improvement methodologies (e.g. Agile, PDSA).
- Experience with business intelligence tools especially Qlik Sense.
- Experience with developing dashboards in QlikSense
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
