EPR Trainer

Job description

Job responsibilities

Liaising with the Business Change analysts and RBAC team to understand the workflows of the role-based lesson plans across all areas of MEH, including medical, clinical and administrative; registering patients and referrals, outpatients, day stay and inpatient wards, A&E, theatres, order comms, ePMA

Attend Train the Trainer sessions, to learn the new software, workflows and processes

Create e-learning modules under the guidance of the Instructional Design Lead, including updates as required

Create user support documentation under the guidance of the Classroom Training Lead, for example user guides, quick reference guides, etc, to a high standard, including updates as required

Work alongside the LMS Lead and the Training & Engagement Lead to ensure classroom training is recorded accurately on the LMS

Attend events around the Trust to promote the EPR

Assist with the population and maintenance of the training environments

Deliver consistent, structured and quality assured classroom training, under the guidance of the Classroom Training Lead, to super users, floorwalkers and end users. This will take place at several locations around the Trust network

Conduct pre-training assessment and post-training evaluation

Co-ordinate and prepare training facilities prior to training delivery

Ensure that user attendance records and other training administration is accurate and kept up-to-date

Deliver pre go live support utilising classroom, Teams and deskside methods

Provide post go live support in the form of floorwalking, deskside training, telephone and Teams support (list is not exhaustive)

To liaise with clinical and non-clinical colleagues who have the knowledge and experience to resolve issues as required

Assist other program workstreams, as required

Understand the EPR users and their objectives, and how education, training and development can help achieve these objectives

Contribute to the effectiveness of learning within the health community

Maintain professional conduct, including appearance, at all times

Ensure the Trusts values are embedded throughout the project

Comply with all Trust policies, procedures, and protocols

Person Specification

Education / Qualifications

Essential

• Training or teaching qualification or demonstrable experience in preparing and delivering training
• Degree level qualification or equivalent industry experience

Desirable

• IT qualification

Experience

Essential

• Experience of working at Moorfields Eye Hospital
• At least 12 months experience within an NHS acute setting
• Recent experience of teaching or training
• Demonstrable ability to work to targets and meet deadlines
• Experience of dealing with medical, clinical and administrative staff at all levels

Desirable

• Experience of using an Electronic Patient Record

Skills and Knowledge

Essential

• Working knowledge of any of the following: outpatients; inpatients/day case; A&E; ePMA or prescribing and administering drugs; theatres; order comms (ordering tests and viewing results) Confident presentation and communication skills

Desirable

• Knowledge of adult learning theories
• Proficient in the use of all Microsoft Office applications; ie Word, Excel and PowerPoint
• Highly organised with effective time management capabilities
• Effective management of classroom time to maximise learning

Personal Qualities

Essential

• Attention to detail
• Ability to proof read own work

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Moorfields Eye Hospital NHS Foundation Trust

Address

Kemp House

152-160 City Road

London

EC1V 2NX

Employer's website

https://www.moorfields.nhs.uk/work-for-us (Opens in a new tab)