Job summary
The post of Assistant Divisional Manager is a key position within the trust's senior management structure. Reporting to the Divisional Manager, the Assistant Divisional Manager is responsible for providing operational and strategic management support to the Divisional Manager, Head of Nursing and Divisional Director to assist them in the development and modernisation of Moorfields' services.
The Assistant Divisional Manager has a wide range of responsibilities for ensuring the effective development and operation of the Division's services within the Directorate of Croydon and is a one of three members of the directorate leadership triumvirate, working closely with the Matron and Clinical Director.
Main duties of the job
The post-holder is responsible for effective operational management, leadership, expertise and support for a number of key areas within the Division ensuring the delivery of high quality, safe and effective patient services within the resources available. The post holder will provide operational support to the Division to deliver the Trust's overall strategy and objectives. This will include playing a key role in identifying opportunities for clinical and administrative innovation and modernisation, ensuring the delivery of all operational performance and strategic objectives specifically the Trust waiting list (RTT), financial, HR management, Health and Safety management, risk, clinical & quality governance.
Although the post-holder will be based predominantly at Croydon Hospital, the Assistant Divisional Manager will be responsible for sites across the division.
About us
At Moorfields, we provide more than just an excellent career and great colleagues to work with. We also offer:
- Salary including High-Cost Area Supplement
- Opportunity to join the NHS Pension Scheme
- Free 24/7 independent counselling service
- Learning and development opportunities
- Easy and quick transport links
- A range of attractive benefits and discounts
- Access to Blue Light Card and other NHS Discount Schemes
- Free Pilates classes
- Full support and training to develop your skills
- Flexible working friendly organisation
And so much more! To see the full range of benefits we offer please see our Moorfields benefits document.
Job description
Job responsibilities
Operational and Performance Management
- Be accountable for the delivery of services provided by the Division within available resources
- Actively promote and develop new ways of working: continually review services and work with colleagues to redesign services to meet patient needs and enable the Division to achieve objectives
- Identify and address service pressures, using own judgement to respond and deal with a range of routine and urgent situations and developments. This will require the planning, formulation, monitoring and review of action plans, policies and strategies
- Be responsible and accountable for the formulation of new service developments and initiatives, including the preparation of bids and business cases.
- Monitor Division activity levels, ensuring that activity, income and NHS plan targets are achieved by identification of areas where improvement is needed and putting in place realisable plans.
- To work with commissioning colleagues to ensure that services are appropriately funded. This will include the analysis of services, including statistics, activity performance, audit, the use of confidential patient data and report-writing
- Lead and participate in ad hoc project work as and when required.
- Project manage significant service transformation and change projects to deliver efficiency and quality improvement
- Work with other members of the operational team across the Trust as required assisting with operational patient flow on a day to day basis.
- Work with colleagues from every discipline and at all levels across the Division to improve service efficiency and patient experience.
- Ensure delivery of Trust and statutory responsibilities within the financial resources available
- Participate in the Trust senior manager on-call rota.
- Deputise for & exercise the delegated authority of the Divisional Manager as required across the full range of their responsibilities.
- Represent the Division at Trust meetings and the Trust at external meetings as required
People Management
- Directly line-manage senior administrator(s) within the Division. This will include the provision of a broad range of HR areas of work including: recruitment; achievement and maintenance of performance and quality standards.
- Monitor key workforce indicators (sickness absence, turnover etc.) that affect productivity and work with line managers and the Human Resources (HR) team to address issues of concern.
- Promote a high performance culture by holding people to account within the Division.
- Provide advice and guidance for staff who line-manage other staff within the Division and to become directly involved as and when required.
- Analyse current and future service activity and establish the workforce required to ensure the appropriate staffing skill/band mix for the delivery of service plans.
- Undertake individual performance appraisals for directly line-managed staff within the Division and to ensure appropriate training plans are developed within the required timeframes.
Job description
Job responsibilities
Operational and Performance Management
- Be accountable for the delivery of services provided by the Division within available resources
- Actively promote and develop new ways of working: continually review services and work with colleagues to redesign services to meet patient needs and enable the Division to achieve objectives
- Identify and address service pressures, using own judgement to respond and deal with a range of routine and urgent situations and developments. This will require the planning, formulation, monitoring and review of action plans, policies and strategies
- Be responsible and accountable for the formulation of new service developments and initiatives, including the preparation of bids and business cases.
- Monitor Division activity levels, ensuring that activity, income and NHS plan targets are achieved by identification of areas where improvement is needed and putting in place realisable plans.
- To work with commissioning colleagues to ensure that services are appropriately funded. This will include the analysis of services, including statistics, activity performance, audit, the use of confidential patient data and report-writing
- Lead and participate in ad hoc project work as and when required.
- Project manage significant service transformation and change projects to deliver efficiency and quality improvement
- Work with other members of the operational team across the Trust as required assisting with operational patient flow on a day to day basis.
- Work with colleagues from every discipline and at all levels across the Division to improve service efficiency and patient experience.
- Ensure delivery of Trust and statutory responsibilities within the financial resources available
- Participate in the Trust senior manager on-call rota.
- Deputise for & exercise the delegated authority of the Divisional Manager as required across the full range of their responsibilities.
- Represent the Division at Trust meetings and the Trust at external meetings as required
People Management
- Directly line-manage senior administrator(s) within the Division. This will include the provision of a broad range of HR areas of work including: recruitment; achievement and maintenance of performance and quality standards.
- Monitor key workforce indicators (sickness absence, turnover etc.) that affect productivity and work with line managers and the Human Resources (HR) team to address issues of concern.
- Promote a high performance culture by holding people to account within the Division.
- Provide advice and guidance for staff who line-manage other staff within the Division and to become directly involved as and when required.
- Analyse current and future service activity and establish the workforce required to ensure the appropriate staffing skill/band mix for the delivery of service plans.
- Undertake individual performance appraisals for directly line-managed staff within the Division and to ensure appropriate training plans are developed within the required timeframes.
Person Specification
Education
Essential
- Graduate level qualification or equivalent experience
- Evidence of continued professional development within healthcare management
Desirable
- Postgraduate management qualification
Experience
Essential
- Previous proven operational management experience in the NHS or similar environment
- Able to demonstrate evidence of effective financial management
- Experience of working with NHS service delivery targets
- Evidence of leading and developing teams
- Experience/understanding of the following areas: health and safety, risk management and clinical governance
Desirable
- Business planning experience
Skills
Essential
- Able to demonstrate organisational and prioritisation skills to achieve goals of the department and organisation
- Able to explain ways of working with team and line reports, motivating and developing staff and achieving requirements of the service
- Excellent presentation, verbal and written communication skills and excellent IT skills
- Excellent interpersonal skills with an ability to gain and sustain credibility with clinicians and managers
Person Specification
Education
Essential
- Graduate level qualification or equivalent experience
- Evidence of continued professional development within healthcare management
Desirable
- Postgraduate management qualification
Experience
Essential
- Previous proven operational management experience in the NHS or similar environment
- Able to demonstrate evidence of effective financial management
- Experience of working with NHS service delivery targets
- Evidence of leading and developing teams
- Experience/understanding of the following areas: health and safety, risk management and clinical governance
Desirable
- Business planning experience
Skills
Essential
- Able to demonstrate organisational and prioritisation skills to achieve goals of the department and organisation
- Able to explain ways of working with team and line reports, motivating and developing staff and achieving requirements of the service
- Excellent presentation, verbal and written communication skills and excellent IT skills
- Excellent interpersonal skills with an ability to gain and sustain credibility with clinicians and managers
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
