Moorfields Eye Hospital NHS Foundation Trust

Digital and Transformation Programme Manager

The closing date is 14 September 2025

Job summary

The Quality, Service Improvement and Sustainability (QSIS) team are responsible for delivering key programmes and projects within the Trusts Excellence Portfolio. The portfolio covers clinical, operational and digital transformation projects which support the Trust's purpose; working together to discover, develop and deliver excellent eye care, sustainably and at scale.

The digital and transformation programme manager is a leadership role within the QSIS team and will be directly responsible for the management, co-ordination and governance of a range of clinical operational and digital programmes.

Main duties of the job

o Ensure that programme objectives, scope, deliverables, critical success factors and risks are clearly documented and benefits in terms of the delivery of clinical care, cost savings and benefits for patients and staff are clearly identified at the start of each project.

o Establish project teams as required to support programme delivery with appropriate operational, clinical and corporate team membership. Co-ordinate the input of stakeholders and service users to ensure that appropriate options are appraised and delivered.

o Ensuring appropriate engagement with clinical and operational staff throughout the life cycle of projects and programmes, to allow for effective user testing and input into the development and roll out of any new digital products.

o Identify and manage interdependencies between projects and programmes within the excellence portfolio and in the wider organisation

o Perform benefits analysis and baseline current system appraisal before each project and programme starts and ensure there is a plan in place for handover to the operational and clinical leads.

About us

At Moorfields, we provide more than just an excellent career and great colleagues to work with. We also offer:

Salary including High-Cost Area Supplement
Opportunity to join the NHS Pension Scheme
Free 24/7 independent counselling service
Learning and development opportunities
Easy and quick transport links
A range of attractive benefits and discounts
Access to Blue Light Card and other NHS Discount Schemes
Free Pilates classes
Full support and training to develop your skills
Flexible working friendly organisation

And so much more! To see the full range of benefits we offer please see our Moorfields benefits document.

Date posted

01 September 2025

Pay scheme

Agenda for change

Band

Band 8b

Salary

£72,921 to £83,362 a year incl. HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

273-DC-7367595

Job locations

Moorfields Eye Hospital

162 City Road

London

EC1V 2PD

Job description

Job responsibilities

Please see the attached JD and Person spec document for full job description and responsibilities for this role.

Job description

Job responsibilities

Please see the attached JD and Person spec document for full job description and responsibilities for this role.

Person Specification

Experience

Essential

Project management experience managing multiple complex projects within the NHS or a comparable large organisation, preferably in a service related environment.
Proven experience of managing major transformational change projects to a successful conclusion including realising objectives and benefits delivery within the project deadline and costs.
Effective supervision of a project team where you do not have direct line management responsibility. Working with operational managers, frontline operational and clinical staff and third party contractors.

Knowledge + skills

Essential

Able to manage and influence stakeholders internally and externally at all levels.
Proven ability to build and develop a successful team for each project, drawn from multiple teams across the Trust.
Must have experience of managing internal and external stakeholder engagement, including managing relationships and coordinating work between cross-functional teams.

Desirable

Knowledge of current healthcare policy in the NHS and how this applies to the local health economy.

Qualifications

Essential

Higher education qualification / masters, preferably in management based studies, or relevant equivalent experience.
At least ONE of the following or similar: oAccredited QSIR Practitioner oPRINCE2(TM) or AMP Practitioner qualification oAgile or other similar methodology e.g. Scrum, Kanban, Lean

Person Specification

Experience

Essential

Project management experience managing multiple complex projects within the NHS or a comparable large organisation, preferably in a service related environment.
Proven experience of managing major transformational change projects to a successful conclusion including realising objectives and benefits delivery within the project deadline and costs.
Effective supervision of a project team where you do not have direct line management responsibility. Working with operational managers, frontline operational and clinical staff and third party contractors.

Knowledge + skills

Essential

Able to manage and influence stakeholders internally and externally at all levels.
Proven ability to build and develop a successful team for each project, drawn from multiple teams across the Trust.
Must have experience of managing internal and external stakeholder engagement, including managing relationships and coordinating work between cross-functional teams.

Desirable

Knowledge of current healthcare policy in the NHS and how this applies to the local health economy.

Qualifications

Essential

Higher education qualification / masters, preferably in management based studies, or relevant equivalent experience.
At least ONE of the following or similar: oAccredited QSIR Practitioner oPRINCE2(TM) or AMP Practitioner qualification oAgile or other similar methodology e.g. Scrum, Kanban, Lean

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Moorfields Eye Hospital NHS Foundation Trust

Address

Moorfields Eye Hospital

162 City Road

London

EC1V 2PD

Employer's website

https://www.moorfields.nhs.uk/work-for-us (Opens in a new tab)

Employer details

Employer name

Moorfields Eye Hospital NHS Foundation Trust

Address

Moorfields Eye Hospital

162 City Road

London

EC1V 2PD

Employer's website

https://www.moorfields.nhs.uk/work-for-us (Opens in a new tab)